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"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
So much to learn, so little time. Where do you begin, whats the best way to learn? What should you do, where should you turn? If you are serious about a kitchen career and have the focus to map out the best path, then listen up. Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear.
Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. I was lucky to have a job I didnt need to be physically present for, no children that needed care, no underlying health conditions, a booster shot, and ample, union-bargained sick leave.
When people are hungry, they turn to Google. Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. Local restaurant SEO is the best way to attract new customers, and its easier than you thinkyou dont need to be a technical expert to start seeing real results.
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The fast-food giant is creating a new Restaurant Experience Team to move faster to support general managers. But it also creates teams around beef, chicken and beverages to compete with more specialized restaurant chains.
Five years have passed since the pandemic upended the restaurant industry, and its effects continue to shape consumer behavior. Are people dining out more or less? What’s driving their choices? How can restaurants stay ahead? Revenue Management Solutions (RMS) explored these questions in its latest consumer report, Adapting to Change: How Restaurant Trends Have Evolved.
PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. With 70% of transactions made via cards, restaurants are prime targets for cyberattacks. Failure to comply with PCI standards can result in fines of up to $100,000 per month, legal complications, and a significant loss of customer trust. Implementing robust security measures ensures compliance and safeguards both business operations and customer data.
PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. With 70% of transactions made via cards, restaurants are prime targets for cyberattacks. Failure to comply with PCI standards can result in fines of up to $100,000 per month, legal complications, and a significant loss of customer trust. Implementing robust security measures ensures compliance and safeguards both business operations and customer data.
At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened. We felt a little stuck, says co-owner Emma Hollander.
Restaurants collect a ton of customer data. Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Or adjust your staffing schedule based on peak ordering times?
Picture this: You’re at self-checkout where you just scanned, bagged and paid for your own groceries when the screen asks, “Would you like to leave a tip?” Wait… for who? If that scenario feels all too familiar, you're not alone. Tipping expectations have skyrocketed, and consumers are pushing back. According to a recent Bankrate survey , nearly one in three Americans think tipping has gone too far.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Introduction Hey there! Let’s talk about something that can make or break your restaurant: restaurant branding. Imagine walking into a place that just feels right the logo, colors, menu, and even the way the staff greets you. Thats the power of branding! So, what exactly is restaurant branding ? It’s how your restaurant presents itselfits logo design, menu design, interior design, and overall guest experience.
Eater Staff Why drink from a boring old glass when you can sip from a dragon-embellished chalice? We are living in a renaissance of incredible cocktail glasses. Maybe its just that the internet has given folks more access to some of the best unique cocktail glasses the world has to offer, but I feel like I cant turn a digital corner without falling in love with a confetti-embellished Champagne coupe or a set of old fashioned glasses that look like Barbapapas in the best way possible.
Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans. Well before the architect or interior designer is engaged, the strategy for the project should be robustly structured with key strategy drivers that shape the food and hospitality experience for the target market.
Todays consumers are very knowledgeable about ingredients, and theyre looking to beverages to conveniently manage their health. Spins sales data found that 39% of beverage sales are dedicated to products that promote health and wellness. We see a surge in the functional beverage space thats blurring the boundaries for all beverage formats creating opportunities for innovation.
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
Introduction Ever noticed how a beautifully plated dish can make your mouth water before you even take a bite? That’s the magic of food presentation. It’s not just about making food look pretty; it’s about enhancing the entire dining experience. When food looks good, we anticipate it tasting good too. This visual appeal in food can elevate our perception of taste and quality, making each bite more enjoyable.
Recruiting and Retaining Restaurant Staff for Growth Insights from Kura Sushis Strategy Hiring and keeping great employees is a major challenge for restaurants today. With so many job options out there, how do you find the right people? And more importantly, how do you get them to stay? Kura Sushi , a fast-growing sushi restaurant chain, has found a way to make it work.
Managing restaurant inventory is a constantly evolving challenge. While many operators would love for their inventory setup to be a “set it and forget it” process, the reality is that inventory is fluidchanging with trends, customer preferences, and the natural flow of purchasing decisions. The question isnt just how to set up inventory lists, but how to maintain, refine, and optimize them over time to mirror whats happening in the business.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Working Lunch: This week's political podcast features a conversation with Brennan Duckett, who has become the point man in the national effort to push back on credit card fees that are bleeding restaurants dry.
"The pandemic forced the restaurant industry to evolve – or disappear. It wasn’t just about survival; it was about reinvention. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
Take your restaurant marketing to the next level with AI tools. According to one source , over half of restaurants currently use or have plans to use AI (artificial intelligence) in their businesses in different ways. Are you one of these? If not, its time to leverage its power. In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025.
If your pizzeria hires delivery drivers , you've probably got headaches! Make sure that you are up to speed on the details of how to pay your drivers legally, while making smart decisions about how to incent drivers to give great service!
Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!
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A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. However, the incidence of nuclear verdicts — where a jury awards above $10 million — continues to rise. Recent data shows that U.S. juries awarded more than $14.5 billion in nuclear verdicts in 2023 — a 15-year high. Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S.
As the steward of the world's largest wine club membership, Coopers Hawk Winery & Restaurants balances traditional hospitality with modern tech solutions. With 60+ locations, Coopers Hawk is a unique take on wine club membership with on-site full-service restaurants, a tasting room, and retail, all under the same roof.
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Believe it or not , in 2023, Gen-Z employees began outnumbering Boomers in the workplace. As Gen Z now makes up 18 percent of the workforce, its becoming more important than ever to create a workplace that attracts this growing employable demographic. A comprehensive report Understanding Generation Z in the workplace by Deloitte found that Gen Z cares less about salary than every other generation.
The first quarter brought positive traffic and optimism for the year ahead, as the fast casual prepares for the biggest menu transformation in its history.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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