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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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KITCHEN LIFE & CAREER

Culinary Cues

So much to learn, so little time. Where do you begin, whats the best way to learn? What should you do, where should you turn? If you are serious about a kitchen career and have the focus to map out the best path, then listen up. Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear.

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The Pandemic Pivots That Stuck

EATER

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. I was lucky to have a job I didnt need to be physically present for, no children that needed care, no underlying health conditions, a booster shot, and ample, union-bargained sick leave.

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All Food Delivery Apps in One Place: Why Restaurants Need a Centralized Solution

ChowNow

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Its a recipe for chaos, leading to mistakes, slower service, and shrinking profit margins.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

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How Ozempic Is Changing the Way Guests Dine Out

Goliath Consulting

Ozempic, a medication originally developed for managing Type 2 diabetes, has rapidly gained traction as a weight loss aid. By mimicking the hormone GLP-1, it helps regulate appetite and digestion, leading to noticeable changes in the way people eat. As more diners use Ozempic and similar medications, restaurants may need to adapt to evolving guest preferences and dining habits.

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Lessons from the Pandemic: What Restaurants Need to Know Now

Modern Restaurant Management

Five years have passed since the pandemic upended the restaurant industry, and its effects continue to shape consumer behavior. Are people dining out more or less? What’s driving their choices? How can restaurants stay ahead? Revenue Management Solutions (RMS) explored these questions in its latest consumer report, Adapting to Change: How Restaurant Trends Have Evolved.

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Five Years After COVID, the Restaurant Labor Market Has Yet to Recover

EATER

Kriston Jae Bethel/Bloomberg via Getty Images The COVID pandemic accelerated a labor shortage in the industry. Now, restaurant owners and chefs across the country say theyre still struggling to recruit and retain talent. In the spring of 2021, restaurants across the country were scrambling to find staff. After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions.

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Restaurant Operations Management: A Guide for Restaurant Owners

ChowNow

Running a restaurant is a balancing act. Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. Without a strong system in place, even the best restaurants in the world will struggle with unhappy customers, high turnover rates, wasted inventory, and razor-thin profit margins.

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The Cultural Advantage: How International Staff Can Enrich Your Restaurant's Atmosphere

The Rail

By Toby Patrick, Contributor Opening a restaurant goes beyond a nice aesthetic, good location, and great food. In today's competitive market, you also need to be authentic with your atmosphere and giving a culturally enriching experience. Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How to Build a Restaurant Referral Program

The Eat Restaurant

A restaurant referral program is essential for client acquisition, as 61% of diners trust recommendations from friends, family, and coworkers. It encourages customers to share their experiences and rewards them for bringing in new guests. Personal recommendations are more effective than influencers or review platforms, which only 22% and 15% of diners trust, respectively.

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Making Corned Beef at Home Is Easier Than You Think

EATER

Elena Veselova /Shutterstock My five-day journey of brining and braising the St. Patricks Day staple yielded delicious results I dont know why I find making corned beef from scratch so intimidating. Perhaps its the fact that the project requires almost a week which means a lot of time for things to go wrong. Maybe its because it involves raw meat sitting around for an extended period of time.

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6 Tips To Increase Order Volume For Your Restaurant Website

ChowNow

If you want to increase order volume for your restaurant, focusing on online takeout and delivery is key. Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. Operators who ignore this opportunity risk losing significant revenue to their competitors while missing out on the chance to build a stronger connection with their customers.

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How POS Data Tracks Seasonal Sales Trends

Lavu

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons. Heres how POS data can help: Analyze Past Trends : Use historical data to spot patterns and forecast seasonal demand.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

"The pandemic forced the restaurant industry to evolve – or disappear. It wasn’t just about survival; it was about reinvention. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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The Importance of a Strong Brand Identity in the Restaurant Business

The Restaurant Group

Introduction Hey there! Let’s talk about something that can make or break your restaurant: restaurant branding. Imagine walking into a place that just feels right the logo, colors, menu, and even the way the staff greets you. Thats the power of branding! So, what exactly is restaurant branding ? It’s how your restaurant presents itselfits logo design, menu design, interior design, and overall guest experience.

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Hot Dog Tower and Yap?

EATER

At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened. We felt a little stuck, says co-owner Emma Hollander.

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McDonald's is going after 'specialist' competitors

Restaurant Business

The fast-food giant is creating a new Restaurant Experience Team to move faster to support general managers. But it also creates teams around beef, chicken and beverages to compete with more specialized restaurant chains.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How to Get Free Payroll for Local Restaurants

Lavu

Is your local restaurant overpaying for payroll? Get Free Payroll for Restaurants and simplify payroll management effortlessly. Handling fluctuating hours, tip tracking, and compliance can be complex, but Lavu Payroll offers a cost-effective solution. Reduce errors, save money, and streamline operations with our easy-to-use payroll system designed for restaurants.

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50 Years of Culinary Excellence: Celebrating ICE’s Anniversary

Modern Restaurant Management

Who would think that one of the world’s top culinary schools was founded in an Upper West Side apartment? Originally known as Peter Kump’s New York Cooking School, the Institute of Culinary Education (ICE) has played a pivotal role in shaping the food landscape for 50 years growing from just five students in the first year to now more than 19,000 graduates.

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Mastering the Art of Food Presentation: Tips and Techniques

The Restaurant Group

Introduction Ever noticed how a beautifully plated dish can make your mouth water before you even take a bite? That’s the magic of food presentation. It’s not just about making food look pretty; it’s about enhancing the entire dining experience. When food looks good, we anticipate it tasting good too. This visual appeal in food can elevate our perception of taste and quality, making each bite more enjoyable.

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What Does Lent Have to Do With Crispy Fish Sandwiches?

EATER

Seafood season offerings from Wendys McDonalds and Popeyes. Why fast-food restaurants observe seafood season and not other religious holidays According to Wendys, its seafood season. That means the chains limited-time-only Crispy Panko Fish Sandwich is widely available from now until April 20. Wendys can hedge, but you might have figured out that since its final day on the menu is Easter Sunday, this is a sandwich designed to cater to those celebrating Lent, a Christian observance mostly but

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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The story behind Urban Bird Hot Chicken's acquisition of Bun Slut

Restaurant Business

Former Wingstop franchisees Brandon and Chantal Gawthorp are starting to build a portfolio, but this time as the franchisor.

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The Evolution of Restaurant Inventory: Why Your System Should Adapt with You

ChefMod

Managing restaurant inventory is a constantly evolving challenge. While many operators would love for their inventory setup to be a “set it and forget it” process, the reality is that inventory is fluidchanging with trends, customer preferences, and the natural flow of purchasing decisions. The question isnt just how to set up inventory lists, but how to maintain, refine, and optimize them over time to mirror whats happening in the business.

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If ‘The Bear’ Added a Kitchen Display System, Would It Change Everything?

Modern Restaurant Management

In the relentless heat of The Bear's kitchen, where every "Yes, Chef!" slices through the clamor, precision isn't just preferred—it's survival. Carmen "Carmy" Berzatto, the maestro of this culinary symphony, knows that a single misstep can turn a dinner rush into a disaster. Every kitchen operates under pressure, but small inefficiencies—lost tickets, misheard orders, inconsistent timing—can mean the difference between a smooth service and total chao

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Leveraging AI Tools to Optimize Your Restaurant’s Marketing in 2025

Restaurant Engine

Take your restaurant marketing to the next level with AI tools. According to one source , over half of restaurants currently use or have plans to use AI (artificial intelligence) in their businesses in different ways. Are you one of these? If not, its time to leverage its power. In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025.

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HR’s Blueprint for a Successful 2025

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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We’re in a Renaissance of Cool Cocktail Glasses

EATER

Eater Staff Why drink from a boring old glass when you can sip from a dragon-embellished chalice? We are living in a renaissance of incredible cocktail glasses. Maybe its just that the internet has given folks more access to some of the best unique cocktail glasses the world has to offer, but I feel like I cant turn a digital corner without falling in love with a confetti-embellished Champagne coupe or a set of old fashioned glasses that look like Barbapapas in the best way possible.

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The bloody battle against swipe fees

Restaurant Business

Working Lunch: This week's political podcast features a conversation with Brennan Duckett, who has become the point man in the national effort to push back on credit card fees that are bleeding restaurants dry.

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Meet the Team at City Works in Fort Worth

Bottleneck Management

Meet the Team in Fort Worth City Works in Fort Worth is a place where people come together to celebrate the every day. Behind the bar, Daelyn Davis keeps the energy high and the drinks flowing. Whether shes mixing up a Ketel One dirty martini, or sharing a laugh with coworkers, Daelyn brings her passion to every shift. Get to know more about her and the moments that make City Works more than just a place to grab a drink.

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What a Nuclear Verdict Means for a Restaurant

Modern Restaurant Management

A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. However, the incidence of nuclear verdicts — where a jury awards above $10 million — continues to rise. Recent data shows that U.S. juries awarded more than $14.5 billion in nuclear verdicts in 2023 — a 15-year high. Society Insurance has spent 110 years helping protect businesses and has seen firsthand how nuclear verdicts have evolved in the U.S.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.