Trending Articles

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The Importance of Being Present

Modern Restaurant Management

Jennifer Ashcraft admits the first thing that attracted her about Capriotti’s was its name, but it was the food that has made her stay and become the first franchisee in Alabama. “It was something I had never heard of before, and, after the name caught my eye, I really liked the concept of a sandwich shop.” Exceeding expectations, the location generated more than $1 million in just seven months.

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The Practicalities and Pleasures of Homemade Train Food

EATER

Brbara Tamilin Long-haul Amtrak rides are full of people who value a slower pace to life. Of course they eat the same way. As a nonflier and a travel writer, I spend a lot of time on trains. Train food, Ive come to learn, is its own distinct and expansive category. It encompasses prime rib and crabcakes and the tinkling sound of wine glasses shaking in the premier train dining car; railway baron-style hotel restaurants with impeccably marbled rib-eye steaks and raw oysters flown into the Rocky M

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Online Reputation Management For Restaurants: Tips To Boost Your Online Presence

ChowNow

When someone searches for your restaurant online, what do they see? A glowing collection of five-star reviews and hunger-inducing photos? Or a mixed bag of outdated info, unanswered complaints, and a few good reviews buried in the noise? Whether you like it or not, your restaurants online reputation is shaping first impressions long before a guest walks through your doors or even places an order.

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Creating the Perfect Restaurant Experience: From Entry to Exit

Goliath Consulting

Providing a seamless, enjoyable restaurant experience is essential for long-term success. From the moment a guest walks through the door to their final goodbye, every touchpoint matters. Heres how to craft an experience that leaves customers delighted and eager to return. 1. Warm Welcome and Atmosphere First impressions are powerful. Ensure that hosts greet guests promptly with genuine warmth and enthusiasm.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Customer Retention Secrets Every Restaurant Should Know

The Rail

By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties.

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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. Nearly one-third of consumers stated that tailored deals enhance their commitment to a particular restaurant. "While technology has the potential to enhance the dining experience, the research shows that AI integration isn&

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How Do Restaurants Benefit From First-Party Ordering?

ChowNow

For a long time, third-party delivery apps seemed like the easiest way to get your restaurant online and in front of new customers. And for many restaurants, they still serve a purpose. But more and more operators are realizing that relying too heavily on those platforms comes at a costliterally and figuratively. Instead of giving up control to outside platforms, some restaurants are shifting to a more direct approach: first-party ordering.

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Restaurant Patio Guide: How to Get More Profit With Outdoor Seating

SpotOn

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Patios can be quite lucrative. However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money.

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How Remodeling Your Floors Can Refresh the Ambiance of Your Restaurant

The Rail

By Tracie Johnson, Contributor Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. A modern flooring design improves general dcor, creates a unique eating experience, and shows a dedication to quality. Thoughtful layouts, creative textures, and vivid materials combine to enthrall guests and revitalize the restaurant's character for long-lasting good influence.

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Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

It’s no secret that restaurants with more than one location depend on standardization to thrive. A customer in Miami should bite into the same perfectly seasoned burger that delights diners in Seattle. Reliable experiences build brand loyalty, and systemic processes lead to reliable profit margins. As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought.

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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The Best Gluten-Free Pastas, According to a Discerning Eater Editor

EATER

Getty Images/iStockphoto As a food editor with gluten intolerance, Ive tried them all and this bucatini, penne, spaghetti, and beyond get top (delicious) marks Gluten-free foods are used to getting a bad rap. Gluten-free pastas have long been pegged as temperamental to cook and prone to mealiness; gluten-free pizza crusts could be too crackery, limp, or dense; gluten-free cookies could sub in for a weak doorstop or crumble at the touch from dryness.

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Ultimate Guide to Personalized Restaurant Marketing

Lavu

Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%. Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty.

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Portillo's plans to try its hand at breakfast

Restaurant Business

The Chicago-based fast casual will start testing a morning menu at select restaurants on April 15.

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Red Lobster’s Digital Transformation: CIO Shawn Harrs Shares What’s Next

Crunchtime

Red Lobster is one of the most recognizable seafood restaurant brands in the world, known for its fresh seafood offerings and iconic Cheddar Bay Biscuits. Its longstanding presence and customer loyalty make it a household name in casual dining. Under new ownership and with strong board support, Red Lobster is embarking on an ambitious journey to modernize its technology infrastructure.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Being Proactive to Protect Your Restaurant and Bar

Modern Restaurant Management

The impact of tariffs are top of mind for many restaurant operators and a cause for anxiety. According to The Distilled Spirits of the United States (DISCUS), the most recent timeline regarding alcohol products calls for: April 2 : The U.S. could impose 25 percent tariffs on tequila, mezcal and Canadian whisky, when the current suspension expires, April 2 : The U.S. could impose tariffs on wines and spirits from a range of countries, including a 200-percent tariff on European Union (EU) alcohol

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The Best Babka Recipes, According to Eater Staff

EATER

BBA Photography /Shutterstock Swirls of chocolate, cinnamon, and even black sesame Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks, and kitchen gadgets. Shes once eaten an entire loaf of babka in a single day. When I asked my colleagues for their favorite babka recipes, I truly expected deafening silence.

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Best POS System for Bars in 2025

Lavu

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency.

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Panera's new CEO brings support staff workers back to the office

Restaurant Business

Sales slipped in 2024 for Panera Bread. After officially taking the helm of the fast-casual bakery cafe chain last week, CEO Paul Carbone's first step is to cut back on remote work.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Restaurant Industry in Review: Trends from February 2025

Black Box Intelligence

Out of the Box: February 2025 In This Issue: The Big Picture: Sales and Traffic Trends February 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends -2.5% Comp Sales -5.7% Comp Traffic February 2025 Restaurant Industry Trends The Big Picture: Sales and Traffic Trends Restaurant performance in early 2025 is shaping up to be a tale of contrast, confusion, and caution.

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‘Coming to Your Restaurant Should be in Everyone’s Feed.’

Modern Restaurant Management

T’s Brunch Bar’s four locations in Metro Atlanta feature dishes with a southern twist and charm, but owner Teneshia Murray had to learn a few lessons before finding the right blend for the elevated brunch concept. The third location started out as an upscale burger bar, but it just wasn’t connecting with the neighborhood so Murray recalibrated. “We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said. “Now, you wi

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Want to Use Fewer Eggs? Cook Like It’s World War II.

EATER

Old wartime cookbooks are full of recipes that offer egg substitutes. How good they are is another question. I only recently realized just how much I rely on eggs in my diet. This was easy to ignore when the price for a dozen was cheap enough that I could splurge on the certified-humane, free-range kind without feeling like Id spent my entire paycheck.

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Do We Still Need High-Quality Menus and Flyers in 2025?

Web Diner

In an era dominated by digital marketing, QR codes, and social media ads, its easy to assume that printed menus and flyers are relics of the past. But heres the reality people still crave tangible, high-quality materials that connect them to an experience. A menu is more than a list of dishes, and a flyer is more than an announcement. They are storytelling tools, designed to captivate, persuade, and enhance how diners engage with your restaurant.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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Week in Review: Yum CEO to retire, Hooters' bankruptcy and stuffed potatoes are hot again

Restaurant Business

A look back at the weeks biggest news in the restaurant industry from Restaurant Business.

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How to Calculate Food Cost for a Recipe

Sculpture Hospitality

Lets be real, managing food costs isnt the most glamorous part of running a restaurant, but it sure is one of the most important! After all, a perfectly crafted menu is only as good as the numbers behind it.

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Best Practices for Care and Cleaning of Food Prep Equipment

Modern Restaurant Management

When it comes to keeping a restaurant kitchen running smoothly, it’s important to have properly trained staff, reliable procedures and effective communication. It’s also critical to have equipment that is well cared for and cleaned correctly on a regular basis. That includes food prep equipment like mixers, food processors and slicers. Following some best practices for care and cleaning not only helps support the longevity of the equipment, but it also helps ensure staff has equipmen

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In ‘The White Lotus’ Finale, That Damn Blender Was a Total Cop-Out

EATER

The fateful pina coladas | Fabio Lovino/HBO The shows third season finale left a more bitter taste in our mouths than those pia coladas Spoilers for seasons 2 and 3 of The White Lotus within. On Sunday night, the third season of Mike Whites prestige HBO drama The White Lotus came to a conclusion. Now, we know exactly who died, who killed them, and who survived the week at the lush Thai resort, and the shows sleuthy fans can stop posting their deranged theories about the shows complicated symboli

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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Ignoring Weather Could Cost You: The Importance of Weather in Restaurant Forecasting

Crunchtime

Learn how to factor weather into your restaurant's forecasting strategy for a competitive edge Even for the most skilled restaurant operators, forecasting is no easy task. On any given Friday night, there are seemingly endless factors that can influence how many guests walk through the door and how many orders are placed. But one element thats always been tough for restaurant operators to factor in?

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Here are the finalist nominees for the 2025 James Beard Awards

Restaurant Business

The Los Angeles event marks the final stage of awards, leading up to the star-studded ceremony in Chicago, scheduled for June 16.

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A Complete List of the Best Restaurant Management Tools

Sculpture Hospitality

Keeping all of the moving parts in your restaurant in sync can be tricky. Doing it while staying efficient, streamlined and not overwhelmed can be even more difficult.

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Supply Chain Strategy Unpacked: The Struggle to Diversify

Modern Restaurant Management

Every day, businesses face fresh challenges that highlight the urgency of building resilient supply chains. Recent trade tensions combined with foodborne hazards and avian flu impacts have only heightened the need for strong strategies and nimble tactics. It is no surprise that diversification has become the central theme of supply chain strategy. And while the logic behind diversification is sound, the implementation can be far more challenging in practice than it is on paper.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!