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Tips for restaurant HR leaders and operators to respond more effectively—without wasting time or losing money Years ago, when I was leading HR at Potbelly, I got hit with an unemployment claim from a former team member who had clearly quit. They walked off the job and never came back, so I thought, “No write-up, no drama, easy win.” But then I read the claim response our manager submitted: “Employee left due to stress.
Building a restaurant email marketing list might be the single most underrated move an operator can make to grow their business. With a restaurant email list, operators have a direct line of communication with guests that cant be blocked by third-party platforms that hide your customer data or social media algorithms that no one really understands. Instead of crossing your fingers and hoping your posts get seen, you can send email campaigns straight to the inbox of people who actually want to he
How rising import taxes may reshape menus, pricing, and sourcing in the restaurant industry. The restaurant experience isnt just about great service and ambianceits deeply tied to ingredient sourcing and food costs. With new U.S. tariffs on the horizon, many restaurant operators are bracing for change. These policies, which will affect a wide range of imported goods, could ripple across the food and beverage industry in the form of higher prices, tighter margins, and evolving menus.
Looking back on five decades of kitchen life, what provides the greatest memories, and a feeling of fulfillment are the people I met and those with whom I had the pleasure to work alongside. There is a kitchen culture that is most inspiring. I often reflect on the diversity of people and their backgrounds, the various reasons they tie on an apron, the team environment, and the transparent nature of the characters who cook and serve.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Jesse Sparks Jenn Sit, the executive editor at Clarkson Potter, on what the publisher is looking for A version of this post originally appeared on April 21, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. Subscribe now for more stories like this.
An indispensable tool for independent restaurant owners to possess is the ability to negotiate effectively with food distributors. In this article, we offer strategies and insights to help independent restaurateurs improve their partnerships with food distributors. Part One: Understand Market Dynamics in Food Distribution Before successful negotiations can begin, independent restaurant operators must first cultivate […] The post Independent Restaurateurs: How to Get the Best Terms from Foo
Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 billion on celebrations this year. Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it&#
Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 billion on celebrations this year. Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it&#
The fast-food restaurant company has hired an advisor to explore strategic alternatives with its Mexican brand just three years after buying the chain. It also plans to close 150 to 200 locations.
Branding isnt just for big-name chains with deep pockets and multi-million-dollar ad campaigns. Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. But how to brand a restaurant isnt always clear. Its more than just designing a cool logo, picking a catchy name, and slapping it on everything.
Kat Thompson The sweet, swirly loaf looks more complicated than it is Since I didnt grow up with babka , I didnt really know what I was missing. By the time I got acquainted with the yeasted, swirly bread, I figured it was just easier to buy a loaf than figure out the intricacies of baking one myself. That changed, however, when I saw the black sesame babka on the cover of Molly Yehs latest cookbook , Sweet Farm : its perfect swirl hypnotized me into finally attempting my own.
In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. One of the most effective tools for achieving this is mobile inventory management. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels. By automating inventory processes, restaurants can save time, improve accuracy, and enhance overall efficiency.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. “Restaurant owners are juggling a myriad of challenges, including rising food and labor costs and shifting consumer expectations,” Akhil Kuduvalli Ramesh – Yelp’s Senior Vice President, Product, told Modern Restaurant Management (MRM) magazine. “They're being asked to do more with less, and that̵
The slowdown in consumer spending is to blame for negative same-store sales in the first quarter for the fast-casual chain. But outside data indicates Chipotle may have a value perception problem too.
Today’s Chef and Kitchen Manager has a lot on their plate from ordering food, writing recipes, managing inventory and food cost, training the staff, and so much more. Having the proper management tools helps organize your fob and keep things a little simpler. Chefs-Resources has a large variety of excel downloads such as an assortment […] The post Kitchen Management Tools Index appeared first on Chefs Resources.
Hilary Pollack Sometimes, you see a Catalina Crunchy Muddy Buddies recipe on TikTok and think Im going to do that just because I can. Calling all people who eat cereal covered in a combination of chocolate, peanut butter, and powdered sugar: Today is the day I found out that this concoction, which Ive always known as Muddy Buddies (I could never get behind the term puppy chow, popular in the Midwest, since I dont really want to eat dog food?
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Rising food costs are putting pressure on restaurant marginsbut theres a smarter way to save. Strategic ingredient swaps allow restaurants to cut costs without compromising quality or customer satisfaction. By replacing high-cost ingredients with more affordable, equally effective alternatives, operators can reduce food expenses by up to 30%. In this case study, well show you how one restaurant implemented ingredient swaps and saw measurable resultsproving that operational efficiency and profita
The cleanliness of the dumpster area may not be a spot most restaurant managers or owners see or deal withdaily, but it plays an important role in keeping the establishmentreputable.Dirty back areas of the restaurant, around the dumpsters, can lead to nasty odors, pests and even costly health fines if not kept up to code.Making sure you staycleanand safe doesnt just apply to those in the restaurant.
It was a tough first quarter for the fast-casual chain, which was blamed on slower consumer spending. CEO Scott Boatwright said Chipotle is doing everything right and sales will trend positive in the second half of the year.
Location impacts who comes in Different neighborhoods attract different folks. Some areas buzz with students craving budget bites, while others brim with families seeking comfort food. Understanding the local crowd helps tailor your menu and vibe to their tastes. It’s like setting up a lemonade standyou’d pick a sunny park over a quiet alley, right?
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
San Francisco, CA — April 24, 2025 — SpotOn , a leading restaurant technology provider, is bringing its mission to life ahead of the 2025 National Restaurant Association Show with the launch of its boldest brand campaign yet: Knowledge + Community = Profit. At a time when independent restaurants are navigating economic headwinds and an uncertain consumer, SpotOn is showing up with more than just technology.
How POS data improves customer loyalty isnt just a trending topic its a strategic advantage for modern restaurants. By capturing real-time insights into customer behavior, preferences, and spending habits, POS systems empower restaurants to deliver personalized experiences, reward loyalty, and increase repeat visits. In this post, well explore how smart use of POS data can turn one-time guests into lifelong customers and drive consistent, measurable growth.
Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. From over-serving intoxicated guests to improperly checking IDs, restaurants can face serious legal, financial and reputational consequences for failing to effectively manage their liquor liability risks. Further, Dram Shop laws throughout the country ensure liquor liability does not begin and end at an establishment’s entrance.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Some misinterpret creativity as a process of breaking the rules, of distancing oneself from accepted standards, or of breaking away from what has been the norm. Nearly all creative process begins with and owes a great deal to the structure of the foundations in a field. The discipline of what is considered normal is the starting point for innovation.
Influencer partnerships are key to your 2025 restaurant marketing strategy. Did you know Nations Restaurant News found that nearly 55% of millennials and 38% of all age groups have visited a restaurant or ordered food online after seeing the restaurant on TikTok? Word of mouth is a powerful marketing tool, and in our new digital world, word of mouth is actually digital.
Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Whether you’re opening a new restaurant or upgrading your old system, this step-by-step guide will show you how to set up a POS system for a restaurant the right wayfrom picking the best features to training your team and getting st
With big-box retailers closing up shop, more than 140 million square feet of desirable retail space has become available, presenting the opportunity for restaurants such as fast-casual concepts to expand their businesses. Modern Restaurant Management (MRM) magazine tapped into Bonside CEO Neha Govindraj for insights into the real estate landscape for fast-casual.
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
The Italian polished-casual chain has upgraded everything from its croutons to its tablecloths as it looks to offer a more upscale experience. But prices are staying more or less the same.
Out of the Box: March 2025 In This Issue: The Big Picture: Sales and Traffic Trends March 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends 0.9% Comp Sales -2.2% Comp Traffic March 2025 Restaurant Industry Trends The Big Picture: Sales and Traffic Trends As expected, there was a rebound for the restaurant industry in March.
In the latest episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomed the founders of House of Giants, Jeremiah Landi and Dominic Magnifico, to discuss innovative solutions for improving digital experiences in the restaurant industry. This engaging conversation sheds light on the importance of integrating technology to overcome challenges faced by modern eateries.
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
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