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How Fast-Food Apps Took Over The Drive-Thru

EATER

How apps became the modern-day loyalty program The mobile app trend in fast food kicked off in earnest in 2009, when Starbucks introduced the first ever mobile app to allow customers to pay for coffee with their phones. In 2014, Taco Bell became the first fast-food chain to offer both mobile ordering and payment.

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The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. A direct system also means you own the customer relationship.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539
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6 Tips To Increase Order Volume For Your Restaurant Website

ChowNow

Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. Offer Incentives and Loyalty Programs Your next step is to give customers a reason to order more frequently from your restaurant, and a well-structured rewards program is the easiest and most effective way to do this.

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[Podcast] The new customer loyalty with Phil Crawford of CKE Restaurants

7 Shifts

Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs , and their own way to reward customers and keep them coming back. And we're talking all things customer loyalty tech. Loyalty programs benefit everybody. “I

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone. In 2014, U.S. Paytronix Systems, Inc.,

2021 447
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MRM Plant-Based: Good Food Scorecard and Healthier Hospital Food

Modern Restaurant Management

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm. billion by 2024.