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Is Your Ice Cream Too Cold? Lessons in Fighting Friendly Fraud

Modern Restaurant Management

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

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MRM Research Roundup: End-of-February 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192
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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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NLRB Joint Employer Final Rule and America’s Classics

Modern Restaurant Management

The final rule restores the joint-employer standard that the Board applied for several decades prior to the 2015 decision in Browning-Ferris, but with the greater precision, clarity, and detail that rulemaking allows. As a result, the final rule provides clear guidance in this significant area of the law.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting. SBCI) in 1991 in the property management accounting department.

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2024 Michigan Minimum Wage Guide

SpotOn

With so many labor laws and an ocean of paperwork, it can get tricky to remember how much a minimum wage employee should earn in Michigan. per hour, there can still be some confusion about the labor laws that involve overtime pay, training wages, and tipped employees. minimum wage) 2014 $8.15 $12.225 2015 $8.15 $12.225 2016 $8.50 $12.75

2024 52
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The Restaurant World Still Has a Child Care Problem

EATER

While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. Because if not, then I would have to leave work.”