Modern Restaurant Management

NOVEMBER 6, 2019

between 2018 and 2030. "The percent between 2018 and 2030, accompanied by changing demographics in the next decade, are expected to lead to an average labor growth rate of 0.5% annually between 2018 and 2028. The industry workforce will likely exceed 17 million by 2030. during the next decade.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

APRIL 8, 2020

While state depreciation rules may differ, this correction could be a big benefit to multi-unit operators making property improvements, allowing those businesses with QIP expense in 2018 and 2019 to potentially file amended federal income tax returns. While TCJA limited NOLs to 80 percent of income, the CARES Act removes this limitation.

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

Modern Restaurant Management

DECEMBER 13, 2021

Yelp Kiosk, which was originally introduced in 2018 for restaurants that didn’t have the budget to hire a dedicated host, has seen a spike in adoption this year as restaurants around the country leveraged the solution as a defacto host. .” Proactive communication and transparency is essential to managing the diner experience.

Management 474

Management Management Seasonal Menu Customer Experience 474

EATER

JUNE 9, 2020

After making statements in support of the Black Lives Matter movement, the San Francisco-based boba chain has faced intense scrutiny over racist comments made a by manager in 2018 [link].

Social Media 332

Social Media Management Management 2018 332

Modern Restaurant Management

JUNE 8, 2021

According to a 2018 survey, 15 percent of customers who are loyal to a brand can generate anywhere from 55 percent to 70 percent of that brand’s total sales. Increasing customer retention rates by five percent increases profits by 25 percent to 95 percent. What’s more, loyal customers spend more.

Loyalty Program 531

Loyalty Program Point of Sale POS Email Marketing 531

Modern Restaurant Management

MARCH 10, 2020

According to The State of Chargebacks 2018 Report from Kount and Chargebacks911.com, Additionally, 31 percent claim that identifying friendly fraud is their biggest challenge. One retail segment that has seen chargebacks skyrocket as a result of friendly fraud is the full-service restaurant industry.

POS 527

POS Point of Sale 2025 Customer Service 527

Modern Restaurant Management

DECEMBER 6, 2022

In 2022, our Wages and Wellbeing study found that 79 percent of working Americans would be more interested in applying for a job that pays them the same day they work – 30 percent higher than in 2018.

Recruiting 449

Recruiting 2022 2018 Hiring 449

Modern Restaurant Management

FEBRUARY 9, 2022

In some cities, bars and restaurants saw a 40 percent or more revenue increase, according to Womply Research , on this major Sunday in 2018. In towns across the country, most establishments prepare for an increase in business for this day.

Cash Management 473

Cash Management Recycling Transportation Sports 473

Modern Restaurant Management

JUNE 8, 2021

For example, following in the footsteps of Dunkin Donuts and Chipotle which in 2018 and 2019 respectively announced integration with Amazon Alexa and other AI voice assistants to allow customers to pre-order with Alexa-enabled devices, McDonald’s recently began the rollout of its own voice-activated AI-powered drive-thru service.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

JUNE 22, 2020

In 2018, Missouri became the first state to enact a “real meat” law, mandating that only animal products could be called “meat.” A 2018 study into the diet choices of 2,000 Americans found 38 percent of those polled acknowledged a willingness to try plant-based dieting. billion in 2018. beef and U.S.

Point of Sale 448

Point of Sale 2019 Food Supply Restaurant Law 448

EATER

JANUARY 8, 2021

Ivan Gonzalez claims responsibility for posting an Instagram post on November 4, 2018 , that made the world, or at least LA, want to dunk their tacos into steaming cups of red, greasy consomme. Eventually, birria itself exploded in popularity well beyond LA. Moreno opened New York City’s Birria-Landia in 2019.

Food Truck 363

Food Truck White Paper Back of House 2018 363

Modern Restaurant Management

DECEMBER 11, 2020

In 2019, The Insight Partners, a research firm, estimated that the global RTD alcoholic beverage market would reach $40 million in 2027 from $26 million in 2018. v took off. The pandemic has only made RTDs even more popular.

Beverage 520

Beverage 2021 2013 Social Media 520

Modern Restaurant Management

JULY 16, 2020

In a 2018 survey , 54 percent of consumers said they wanted more video content from the brands they love, versus a mere 18 percent who were looking for more blogs. While Twitter posts are generally considered noteworthy for all of 15 to 20 minutes, Pinterest posts have an impressive duration of three months.

Social Media 505

Social Media Coupons Download Entertainment 505

EATER

JANUARY 28, 2025

While these may seem like reasonable shifts for a business to make, its important to remember that, in 2018, the company said that any customer was welcome in its spaces, regardless of whether or not theyd made a purchase, after three Black men were kicked out of a Philadelphia Starbucks in a racist incident that sparked backlash and protests.

Mobile Ordering 269

Mobile Ordering Customer Service Customer Experience 2016 269

Modern Restaurant Management

MAY 20, 2021

Yelp Kiosk was built in 2018 to help restaurants that didn’t have it in their budget to hire a dedicated host. This pay increase would likely result in better employee retention and more talent competing for restaurant jobs.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

MARCH 11, 2020

Grubhub released its annual “ Year In Food ” report, highlighting the top trends of 2019 and found that vegan and vegetarian orders rose by 27 percent in popularity overall in 2019 as compared to 2018. Vegan and vegetarian dishes took over seven of the top ten most ordered dishes on Grubhub, up from three of the top spots in 2018.

Seasonal Menu 431

Seasonal Menu Compost Recycling 2018 431

Modern Restaurant Management

FEBRUARY 12, 2020

In 2018, Grubhub reported $5.1 billion in food sales demonstrating a 34 percent increase from the prior year, according to the Associated Press. Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019.

Ordering 454

Ordering Online Ordering Customer Service Customer Experience 454

Modern Restaurant Management

NOVEMBER 29, 2019

On top of that, retail sales of plant-based foods that directly replace animal products grew by 17% from August 2017 through August 2018. Farm-to-table offerings and internationally-diverse menus are becoming the new normal. Demand for alternative menu items and upgraded menus in general is a real issue to address.

Fast Casual 395

Fast Casual Equipment Small Business Mobile Ordering 395

Modern Restaurant Management

AUGUST 5, 2021

They were gaining in popularity prior to the pandemic, with the Census Bureau estimating 5,970 food trucks in 2018, “nearly double the 3,281 in 2013.” Mobile food trucks are adopting new technologies, reducing costs, and responding to change. ” That number grew to 23,873 in 2020.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

MAY 14, 2021

The EPA estimated that in 2018, the United States wasted 35.3 million tons of food. That is more than the equivalent of 155,000 Statue of Liberties. According to the food waste hierarchy pyramid, source reduction is the ‘best case scenario’ when it comes to food waste.

Waste 527

Waste Compost Recycling Food 527

Goliath Consulting

NOVEMBER 22, 2020

Seltzers exploded on the scene in 2018 and continue to grow in market share. Goliath Consulting Group analyzed data from our clients and national trends to identify some key options restaurants can utilize to expand their holiday business. Here are three innovative ideas to get in on the holiday action. The Seltzer Market.

Bar 397

Bar 2021 Restaurant Law Beverage 397

Modern Restaurant Management

AUGUST 4, 2021

Across the country, the most damaging wildfire seasons have been in recent years, including 2017, 2018, and 2020, accounting for 62% of the structures lost over the last 15 years. Starting in August , more than 9,000 wildfires burn in the U.S., The three largest wildfires in Colorado history occurred in 2020.

Insurance 508

Insurance Agriculture Restaurant Law 2020 508

Modern Restaurant Management

JANUARY 17, 2020

A Pew Research Center survey from 2018 found that 62 percent of Americans believe that marijuana should be legalized – this is double what it was in 2000 (www.pewresearch.org/fact-tank/2018/10/08/americans-support-marijuana-legalization/).

2000 68

2000 2018 Certification Recruiting 68

Modern Restaurant Management

AUGUST 30, 2022

Chipotle was charged with violating federal law by adulterating food for the unprecedented seven foodborne illness outbreaks that occurred and sickened more than 1,100 people between 2015 and 2018. This is the largest fine ever in a food safety case.

Food Safety 447

Food Safety Technology Kitchen Safety Food 447

Modern Restaurant Management

AUGUST 3, 2021

A study in 2018 found that the average restaurant has a turnover rate of 74.9 We are now in a market that favors employees and that means that restaurant owners will need to get creative to attract top talent. High Turnover Rates Have Real Costs. percent compared to the private sector average of 46 percent.

Hiring 531

Hiring Recruiting 2024 2018 531

Modern Restaurant Management

JUNE 15, 2020

in 2018, the highest level since the Great Recession. When employees understand the “why” behind hand hygiene, social distancing measures and proper cleaning, it minimizes the risk of lapses in cleanliness. Reviewing Problematic Policies.

FOH 449

FOH BOH Food Safety Front of House 449

EATER

OCTOBER 28, 2021

As Dan Primack at Axios points out , those losses reported in the IPO filing — occurring every year since 2014 — contradict the chain’s claims in 2018 and 2019 that it was profitable. In a 2018 interview with Recode, co-founder Jonathan Neman described the chain as a “food platform,” not simply a restaurant. billion valuation.

Food Supply 274

Food Supply 2018 2009 Fast Casual 274

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

APRIL 26, 2024

In 2018, Womply estimated restaurants saw a 44-percent increase on Cinco de Mayo over a typical day. .” Cinco de Mayo events in the Linden and Clifton, New Jersey stores have grown over the years to include a parking lot bash with DJs, a Mariachi band and giveaways, reflecting a trend seen in other restaurants.

Social Media 294

Social Media Food Supply Events Entertainment 294

Modern Restaurant Management

MARCH 31, 2022

Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

JANUARY 30, 2020

restaurants hit the jackpot over the last few years with multiple opportunities to drive traffic thanks to big, national news events happening in the city — including the James Comey hearing in 2017, Stanley Cup playoffs in 2018, and the World Series in 2019. Washington, D.C.,

Social Media 407

Social Media Events Customer Service Customer Experience 407

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report.

Food Supply 495

Food Supply 2019 Food Truck Back of House 495

7 Shifts

DECEMBER 11, 2019

Example: KFC In 2018, about two-thirds of KFCs in the United Kingdom had to temporarily close due to an inventory issue. Example: Domino’s In December 2018 , multiple Domino’s franchisees threatened to “declare war” on corporate and stop opening new stores if the franchise cost and profit models were not restructured.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Modern Restaurant Management

DECEMBER 1, 2021

In 2018, there were a combined 656 FDA and USDA recalls , and there has been an 83 percent increase in Class 1 recalls of meat and poultry alone since 2013. These types of recalls directly impact customer satisfaction, and the average cost to a food company is $10 million dollars each time.

Management 491

Management Management Food Supply Food Safety 491

Modern Restaurant Management

FEBRUARY 11, 2020

Over the last decade and particularly with the passing of the 2018 Agriculture Improvement Act , the cannabis industry as a whole has matured into a bona fide billion-dollar business space. From here, we’ll take a quick look at three ways cannabis fine dining is quickly carving out a niche in this burgeoning industry.

Fine Dining 388

Fine Dining Social Media Catering Agriculture 388

Modern Restaurant Management

FEBRUARY 26, 2020

To modernize these standards, the FDA held public meetings in July 2018 and September 2019 and took comments through November 2019. The FDA is considering 13,000 comments on the use of dairy names in labeling plant-based products alone. The September meeting considered “horizontal approaches” to modernizing standards of identity.

Definition 522

Definition Food Safety 2019 Reference 522

Modern Restaurant Management

DECEMBER 17, 2019

In 2018, Punch Bowl Social had an increase in sales by 34 percent, says Technomic. It’s all about capturing and creating memories from those experiences and sharing them with social networks. Lida Ahn, Chief Training Officer at Pinstripes credits 20 percent of sales to the gaming concept of the business.

Entertainment 442

Entertainment Customer Experience Seating Beverage 442