Modern Restaurant Management

MAY 20, 2021

As dining turned to off premise, remaining staff were focused on packaging and expediting to-go and delivery orders. Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining. Roles shifted too.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

MAY 14, 2021

The EPA estimated that in 2018, the United States wasted 35.3 The next time that your restaurant prepares a pan of food that goes uneaten, or has an inventory order that surpasses demand, think donation. Try searching online for a food bank near you and contact them to see how you might be able to partner. million tons of food.

Waste 527

Waste Compost Recycling Food 527

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JULY 30, 2020

In 2018, as the company pursued expansion, restaurants were finding wait times were exceeding the desired level. Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

NOVEMBER 6, 2019

between 2018 and 2030. "The Cloud kitchens will continue to grow, fueled by the expansion of centralized kitchens and the growth of online, delivery-only brands. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. annually between 2018 and 2028.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Online and Mobile Ordering Systems. Use order information with inventory management software for smarter purchasing.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

ChowNow

NOVEMBER 25, 2020

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Ordering 286

Ordering Mobile Ordering Online Ordering Download 286

Modern Restaurant Management

MAY 28, 2020

Manifesto Market, created in 2018 as a vibrant and stylish place designed to bring people together around high-quality gastronomy. They were then out of their main source of business, competing on these platforms like Uber Eats, Wolt and other local providers, with every other restaurant that needed to sell completely online.

Marketing 449

Marketing Delivery Point of Sale Online Ordering 449

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. I remember the excitement when I learned of the world’s first automated burger restaurant in San Francisco, Creator, in 2018.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. If you own one of these enterprises, you have probably spent a lot of time wondering how you can outshine your competitors, especially online. Not everyone has this.

Social Media 335

Social Media Mobile Ordering Online Ordering Influencer 335

7 Shifts

DECEMBER 11, 2019

Example: KFC In 2018, about two-thirds of KFCs in the United Kingdom had to temporarily close due to an inventory issue. Example: Domino’s In December 2018 , multiple Domino’s franchisees threatened to “declare war” on corporate and stop opening new stores if the franchise cost and profit models were not restructured.

Franchising 435

Franchising Franchise Email Marketing Communication 435

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. There’s a wide range of options available that take the entire process online.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

DECEMBER 3, 2020

Wescott’s career with Fuzzy’s Taco Shop began in January of 2018 as the Executive Vice President of Finance, where her responsibilities included strategic planning, finance, technology, and marketing. "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

JANUARY 6, 2020

Highlighting the latest digital trends for the hospitality industry, the data was gathered from more than 5,000 restaurants, 100,000 menu items, 117,000 online transactions, and 511 million website visits. In terms of website traffic, customers are using their mobile devices more than ever to visit their favorite restaurants online.

Mobile Ordering 348

Mobile Ordering Online Ordering 2019 Reservations 348

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 329

Mobile Ordering Customer Service Food Order Online Ordering 329

Modern Restaurant Management

MARCH 28, 2022

I first entered the foodservice industry in 2013, owning and operating Steak and Shake locations in Auburn, Alabama, before transitioning my business to Captain D’s in 2018. There are properties becoming available as brick-and-mortar businesses downsize or shift to online sales. Maximize Available Real Estate.

Operations 474

Operations Franchising Franchise 2013 474

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs. Salata Turns 15.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

FEBRUARY 27, 2020

Alcohol is a key driver of sales in the fine dining segment, with nearly two-thirds of orders including alcoholic beverages. “They’re concerned about rapidly changing consumer preferences, which demand constant diversification of their menus, and an overcrowded online ordering and delivery market.”

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

EATER

DECEMBER 16, 2021

In 2018, the efforts of unions and worker organizations led to the Supreme Court of California issuing a landmark decision in the case Dynamex Operations West, Inc. For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. Vianne once delivered a Starbucks order to one well-known celebrity.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

DECEMBER 9, 2019

According to the Bureau of Labor Statistics , total turnover rates in 2018 were 44.3 percent in 2018. Turnover Tip : Employees need proper guidance and clear direction from the start in order to thrive. Online schedulin g and communication softwares can save you and your employees’ time. Show them how to do it.

Recruiting 292

Recruiting Training 2018 Hiring 292

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. In 2018 California enacted legislation similar to the new law in New York, and earlier last year, the Washington D.C.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

EATER

OCTOBER 5, 2020

I’d eaten my fair share of “barbacoa” at Chipotle, where its shredded-beef burrito was my splurge order. billion in revenue and close to 2,500 locations as of 2018 , Chipotle’s influence is undeniable. I’m a professional chef, and up until three years ago, I had no idea what barbacoa really meant. I thought I did.

Fast Casual 360

Fast Casual Casual Food Order 2018 360

EATER

FEBRUARY 21, 2024

Sweden’s candy culture is vast, with Saturdays designated for lördagsgodis, or “Saturday sweets.” | Getty Images/Johner RF Thanks to newfound TikTok popularity, candy sellers are finding themselves swamped with online orders and long lines Around 10 p.m. We got over 1000 orders the first day.”

Online Ordering 326

Online Ordering Food Order 2018 Take-out 326

Modern Restaurant Management

JUNE 12, 2020

” Patrick Renna, who has served as the brand’s President & CFO since June 2018, will now devote his full attention to his CFO role. Guests can place orders by calling ahead as well as through Captain D’s third-party delivery providers DoorDash and Uber Eats where available. ” A&W Doubling Up.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

ChowNow

JANUARY 25, 2022

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Mobile Ordering 195

Mobile Ordering Ordering Online Ordering Download 195

Modern Restaurant Management

JANUARY 8, 2020

Many restaurants have increased reliance on online and mobile ordering, including the launch of proprietary mobile apps to facilitate quick and efficient ordering for repeat customers. In June 2018, however, the new WCAG 2.1 state and local governments. The WCAG 2.0 standards were released.

Mobile Ordering 320

Mobile Ordering Restaurant Law Online Ordering Customer Service 320

Modern Restaurant Management

MARCH 31, 2022

Insurance Coverage for COVID Claims Largely Rejected by Appellate Courts : Throughout the country, appellate courts are reviewing insurance coverage lawsuits brought by restaurants who were forced to close due to COVID-19 pandemic shutdown orders. Proposition 12 was passed by California voters in 2018 as a ballot initiative.

2022 474

2022 Restaurant Law Tip Distribution Insurance 474

7 Shifts

AUGUST 19, 2020

2018 saw a record high 74.9% In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Include info on how to edit and delete orders, amend bills, communicate with the kitchen, and other tips you may have in place) Shift scheduling onboarding.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp introduced Yelp Store Visits (YSV) to measure how online activity on Yelp drives physical store foot traffic, and launched Showcase Ads, a new video-centric format that allows national marketers to feature in-season promotions and to tell their brand story more effectively. . Expanded the number of transactions processed by nearly 25%.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

MAY 7, 2021

Randy’s Donuts began franchising internationally in 2018 with development deals for 20 stores in South Korea, five stores in portions of Saudi Arabia and nine stores in the Philippines. to offer online ordering for Yogurtland guests. However, due to the Covid crisis, most countries were prevented from opening stores.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

FEBRUARY 25, 2020

” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018. In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish. Pillsbury Professional Online Debuts. The final rule will be effective April 27, 2020.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386