7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

MARCH 5, 2024

As the focus for restaurants continues to center on growing and staffing up, safety training can sometimes get lost in the mix or ratcheted down to cover only topics related to compliance with regulations. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 167

Training Food Safety Employee Relations Insurance 167

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Organize a wine tasting event, or anything related to local products. The employees who work in the background are also important. Hire the right people with the right background.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

AUGUST 31, 2021

That includes anything from closely monitoring how much is served to any single guest, doing thorough background checks on security guards and other staff, keeping all liquor-associated certifications current, and providing written protocols to employees to ensure policies are understood and carried out in accordance with the rules.

Bar 193

Bar Insurance Employee Relations Certification 193

Modern Restaurant Management

JANUARY 9, 2023

“The restaurant industry is ending the year in an environment that’s the most typical since 2019,” said Hudson Riehle, senior vice president of Research for the National Restaurant Association. 19 percent postponed plans for new hiring. 92 percent of operators say food costs are a significant challenge.

2023 141

2023 Employee Relations Food Supply Small Business 141

Restaurant365

OCTOBER 8, 2020

Most of these tax credits incentivize you to hire individuals from certain target groups; or to relocate and/or expand in opportunity zones or economically disadvantaged areas; or invest in a particular activity; or to provide help if you’re encountering distress due to national disasters, hurricanes, wildfires or COVID-19.

Hiring 78

Hiring Employee Relations 2020 2018 78

Modern Restaurant Management

NOVEMBER 26, 2019

The hiring entity must be able to answer yes to all three parts of the ABC test to classify a worker as an independent contractor: A. The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. All good things an employee should have, right?

2019 107

2019 Employee Relations Restaurant Law Food Order 107

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions.

BOH 148

BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

JULY 15, 2020

In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes. Top Foods of 2020. chili: 228 percent more popular.

2020 195

2020 Mobile Ordering Point of Sale Food Supply 195

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In March 2021, QSR transactions were up +29 percent compared to a year ago and down -5 percent compared to March 2019, NPD reports. ” The Return to On Premise.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The "The restaurant and foodservice industry is fueling the American economy. out of 100.

2023 203

2023 2022 Consumer Goods Point of Sale 203

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. In June, Leah Bhabha noted in a Grubstreet piece , citing a 2019 Diversity Baseline study , that 76 percent of all publishing industry professionals are white. “In The feeling of being slotted into a niche is all too familiar for Martinez.

Social Media 142

Social Media Employee Relations Magazine Food Order 142

Hot Schedules

MARCH 31, 2020

The Small Business Administration (SBA) may provide loans of up to $10 million per business; any portion of that spent to pay employees, keep workers on payroll, or pay for rent, mortgages, or existing debt could be forgiven, provided workers remain employed through the end of June. See questions 23-28. See question 23. See question 13.

Website Management 120

Website Management Employee Relations Small Business Insurance 120

EATER

DECEMBER 16, 2021

Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. In early 2019 these efforts gained steam with a series of New York Times exposés on food delivery companies such as DoorDash. It was very exhausting.”

Back of House 142

Back of House Delivery Employee Relations Mobile Ordering 142

EATER

MAY 16, 2024

Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. Which, as an employee is one thing, but once you get into management, the stakes get higher.

Employee Relations 108

Employee Relations Government Hospitality Take-out 108

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Perfect Daily Grind

AUGUST 18, 2019

Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. But as a start-up or even an established coffee shop, how can you plan for good employee attitudes and high retention rates? 2019 , this 25–27th of August (register here ). Credit: Neil Soque.

Café 104

Café Seminar Employee Relations Communication 104

EATER

DECEMBER 20, 2021

At one of Pasquarello’s other restaurants, Prohibition Taproom, he has had to hire an additional member at the host stand on the weekends just to check diners’ proof of vaccination. The decline in applicants for the host stand, Cheng says, could also be related to the job’s high stresses. Our staff are essentially frontline workers.

Employee Relations 99

Employee Relations Hiring Bar Take-out 99

Restaurant365

JUNE 26, 2020

Tax considerations: Work Opportunity Tax Credit (WOTC) — As you reopen and rebuild your workforce, this credit is available for organizations that hire individuals from various eligible. The application must be submitted within 28 days of the employee start date, and credits range from $2,400 to $9,600 per qualified new hire.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. Public Relations. Employees of Facebook, Inc.,

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Open for Business

MARCH 23, 2023

Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts. Types of restaurant marketing jobs How to hire and set goals for the role What does a restaurant marketing job entail? They can be done by full-time employees, part-time staff, or freelancers.

2023 78

2023 Marketing Social Media Email Marketing 78

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels Customer Experience 78

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. The vast majority of those surveyed want restaurants to have employees wear face masks and encourage social distancing. Restaurant Industry Consumer Perspectives. In the U.K.,

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 189

2024 2023 Food Order 2013 189

Margin Edge

APRIL 16, 2020

This is calculated by comparing the number of average full-time equivalent (FTE) employees for each pay period during the 8-week period to the average number of FTE employees between either January 1, 2020 – February 29, 2020, or February 15, 2019 – June 30, 2019.

Government 98

Government Employee Relations Point of Sale 2020 98

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Black Box Intelligence

MARCH 10, 2020

Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Many of the employees that were separated through furloughs or lay offs are not expected to return to their former employer.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

JANUARY 17, 2020

Taco Bell will be offering paid sick time for all corporate-owned restaurant employees, plans to test a $100,000 salary for managers of company-owned restaurants in select markets, and will continue to champion easy and accessible vegetarian options around the world. "It's Taco Bell Sustainable Packaging. Black Bear Diner Ads Execs.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

EATER

JANUARY 26, 2021

In 2019, Detroit Shipping Company served 88,210 customers. Between 25 and 30 employees were laid off in March, including most of Detroit Shipping’s events staff. Detroit Shipping incurred additional labor costs to hire those workers, as well as from hiring staff to help keep up with rigorous sanitation protocols. “It

Food 96

Food Outdoor Point of Sale Food Safety 96

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. In fact, the restaurant staff turnover rate reached a high of 75% in 2019 – the highest of any industry. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Even among full-year employees, turnover rates can still be high.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He began working with TSFR in 1996 when he was hired as a District Manager for the Burger King brand.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Aaron Allen & Associates

FEBRUARY 4, 2020

so implementing other purely cost-cutting strategies would lead to cutting bone and ultimately undermining both the guest and employee experience. In 2019, Wingstop moved to new headquarters to be able to support scalability and long-term growth. And if you’re too busy to think much about any of these factors, hire someone else to.

2020 98

2020 Franchise Franchising 2018 98

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. I]n our business, you’re exposed daily to people you don’t know — especially front-of-house [employees]. Here’s how three owners are doing it. Only, Stupak says, “I couldn’t find reflective tape.”

Food Supply 127

Food Supply Front of House Back of House Supplies 127

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” SpotOn Transact, Inc.,

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., Catering is growing 50 percent faster than the overall restaurant industry, according to ezCater’s report published in May 2019.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100