Black Box Intelligence

NOVEMBER 17, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results in over a year during this past June and July, the restaurant industry has since enjoyed a strong rebound in its sales that started in August and has extended into October.

Front of House 98

Front of House Fast Casual Back of House Fine Dining 98

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

2021 169

2021 Fast Casual Fine Dining Point of Sale 169

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence. Restaurant same-store sales growth was +5.3%

Fast Casual 97

Fast Casual Point of Sale Front of House Fine Dining 97

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Falling outlets, rising sales. " Remarkable Resiliency.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. The Value of Trust. Positive Signs for On-Premise.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. percentage points compared to last month.

Fast Casual 98

Fast Casual Fine Dining Point of Sale Casual 98

Modern Restaurant Management

JUNE 15, 2021

In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. Surge in Diner Demand. Yelp found more than 3.7 Yelp found more than 3.7

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Average outlet $ sales (velocity) trends have generally been flat or in slight decline in recent weeks. Sales velocity is now +20 percent vs August 24, 2019. California.

2021 158

2021 Point of Sale 2019 White Paper 158

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Food Supply 195

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. The State of the Restaurant Industry.

2021 180

2021 Guest Recovery 2019 Point of Sale 180

BNG Point of Sale

SEPTEMBER 2, 2021

Restaurant Revenue Per Square Foot: What Are Your Sales? . The sale per square foot of your restaurant is a good indicator of how much money you will make. The sale per square foot of your restaurant is a good indicator of how much money you will make. Sales Per Square Foot = Annual Sales/Square Foot .

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. And as restaurants pull more sales through their digital menus they benefit from additional first-party data, stronger customer relationships, and margin expansion.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Black Box Intelligence

JULY 26, 2022

New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales. Best and worst performing region, segment and cuisine is based on same-store sales growth. Same-Store Sales Growth Lowest Since February 2021. Same-store sales growth was +1.6%

Fast Casual 98

Fast Casual Point of Sale 2022 Fine Dining 98

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions. So, where are we headed?

Fast Casual 159

Fast Casual Customer Experience Point of Sale Mobile Ordering 159

Qu

MARCH 16, 2023

That’s the key takeaway from Qu’s fourth annual survey of quick service restaurants (QSRs) and fast casual brands with more than 25 locations. While digital sales are expected to continue to increase year-over-year as a percentage of overall sales, that rate is going to slow. Let’s take a look.

2023 52

2023 Fast Casual Point of Sale Technology 52

Black Box Intelligence

DECEMBER 16, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. However, when looking more granularly at the data, same-store sales growth was -3.4% When comparing November against the growth rate reported for both September and October, sales took a 1.8 percentage point drop.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Margin Edge

MARCH 16, 2021

After an unprecedented and unparalleled crash, restaurants have clawed their way back up – taking steps forward, getting pushed backwards – but ultimately beginning to close the vast gap between Covid-era sales and 2019 sales. Plus, restaurant sales are no longer just coming from customers dining on-site.

Fast Casual 52

Fast Casual Point of Sale Fine Dining Casual 52

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. That’s who we serve at Black Box Intelligence. Full-service restaurants.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Pandemic and Restaurant Demand.

Loyalty Program 145

Loyalty Program Online Ordering Consumer Goods Fast Casual 145

Foodable

MARCH 29, 2022

Instacart still could be overvalued relative to DASH, however, as its revenue growth, last year was less than a third of DoorDash’s, 21% versus 69%, while its price-to-sales ratio is more than 50% higher at 13x compared to DASH’s 7.5x. Fast Casual Drive-Thru? Has Private Equity Money Dried up for Restaurants?" on Spreaker.

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Black Box Intelligence

NOVEMBER 17, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. After experiencing the softest sales growth results in over a year during this past June and July, the restaurant industry has since enjoyed a strong rebound in its sales that started in August and has extended into October.

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

SpotOn

SEPTEMBER 20, 2024

Here are some ways to increase restaurant sales and make more money in the restaurant business. Diversify ordering offerings Our barbecue concept, Hi Lo BBQ, didn’t hit the sales numbers we projected after the first six months.   (CALLOUT): Check out these 22 happy hour ideas aimed at increasing sales for more inspiration.

Loyalty Program 75

Loyalty Program Online Ordering Point of Sale Customer Service 75

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Black Box Intelligence

MAY 23, 2023

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales Growth Weakest Since July Restaurants saw their year-over-year same-store sales and traffic growth fall for the third consecutive month in April. Same-store sales growth was 1.3% Same-store sales growth was 1.3%

Webinar 52

Webinar Point of Sale 2022 Front of House 52

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll. Locked in the kitchen” is hyperbole, but the micrograms aren’t.

Delivery 141

Delivery Cash Management Point of Sale Back of House 141

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Restaurant Engine

MAY 13, 2020

As of the two weeks ending May 9, sales at Georgia’s restaurants increased 102.5%. Although these are impressive numbers when measured weekly, absolute revenue is still lower than in 2019 when taken in the context of year-over-year change. The result? Texas reopened on May 1st.) Texas reopened on May 1st.)

Point of Sale 105

Point of Sale Fast Casual Dine-in 2019 105

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. percentage points compared to last month.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. This edition of MRM News Bites features tech takeovers and teamings, product introductions, the latest Fall Scoop and how much would you pay for a cup of ice? Hospitality Recovery Coalition. Unfortunately, many already have. NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Customer Experience Point of Sale 180