Modern Restaurant Management

AUGUST 31, 2021

This edition of MRM Research Roundup features the importance of internet searching, the struggle to acquire and retain talent, and the 25 best cities for restaurant workers. The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019.

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2021 2019 Point of Sale White Paper 395

EATER

JUNE 2, 2020

Condado Tacos is an Ohio-based Mexican restaurant chain with nearly 20 locations across the Rust Belt. The source later clarified the situation. Nobody was fired and [they] had the option not to do the order,” the source stated. Some people decided to walk out because [Condado] accepted the order,” they added.

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Ordering Social Media Restaurant Law Food Order 364

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

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2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

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2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 450

2020 Travel Food Safety Consumer Goods 450

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. Available from our sister restaurant @unasaskatoon for pickup or delivery.

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FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 17, 2020

In this edition of MRM Research Roundup, we feature the latest from the National Restaurant Association, hot breakfast spots, fried chicken adoration and some top vegan trends. Six months following the first shutdown of restaurants for the coronavirus pandemic, the restaurant industry is in limbo. An Industry in Limbo.

2020 474

2020 Food Safety Food Supply Kitchen Safety 474

EATER

APRIL 17, 2024

We gathered what we needed and hustled back to the restaurant — before we attracted any unwanted attention. While only a small portion of the 283-square-mile territory is technically protected and penalties are rarely enforced, the law represents a broader cultural prohibition on foraging that essentially applies to all public spaces.

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Government Restaurant Law Front of House Small Business 307

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

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Employee Relations Hiring Document Food Safety 370

EATER

MARCH 30, 2022

Vendor Rigoberto Morales sells chicharrones in LA’s Pinata District in 2019. Though vending was technically legalized in 2018, state public health laws make it almost impossible for most local vendors to get the permits they need. She says being able to get her hot dog cart licensed would remove a huge source of stress from her life.

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Food Food Safety Kitchen Safety License 246

7 Shifts

FEBRUARY 27, 2020

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. On July 1, 2020, Chicago, Illinois will join a growing list of United States cities observing fair workweek laws. In New York City, Chipotle faces a $1.5

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Restaurant Law Franchise Franchising Document 195

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

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Loyalty Program Online Ordering Consumer Goods Fast Casual 364

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. At its start, the pandemic brought us images of vast trenches of rotting onions, piles of abandoned produce, and lakes of wasted milk, dumped by farmers who no longer had restaurants to buy their products.

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Front of House Food Supply Back of House Supplies 318

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Event Planning Is Back.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. The Value of Trust.

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2021 Coupons Loyalty Program Fast Casual 490

EATER

JUNE 17, 2020

When restaurants, bars, and nonessential businesses closed as a mandate of the state-imposed shutdown on April 29, millions of people found themselves out of jobs, unable to pay rent, and lacking the food they needed to survive. We didn’t ask for permission before we looked into the food laws or liability laws,” he told me.

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Food Food Safety Government 2014 326

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. million who spend $11.5 billion on average.

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Restaurant year-over-year sales growth was weak during December.

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2020 Point of Sale Online Ordering Consumer Goods 275

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. The pandemic forced shutdowns at tens of thousands of restaurants across the country. Chargeback Abuse Creating Problems for Restaurants. Segmenting Chargebacks by Source.

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Mobile Ordering Online Ordering Customer Service Food Order 251

EATER

JUNE 3, 2020

And with the sheltering in place, the closure of restaurants, the fear of going to the grocery store, and the panic buying, there weren’t a lot of available food options in stores to begin with. We had to scramble and source food from other areas. And we were fortunate enough to start working with Oakland-based restaurants.

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Back of House Food Supply Government Supplies 313

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Imports during 2019 totaled 21.6 11-16, 2019. COVID-19 Foot Traffic at QSRs. Some Placer.ai

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

EATER

JUNE 28, 2021

San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

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Delivery Restaurant Law Email Marketing Customer Service 261

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

EATER

FEBRUARY 21, 2025

Neither Hooters nor the law firm responded to the publications requests for comment.) As the company told Nations Restaurant News at the time, these stores were underperforming. In September of 2024, Bloomberg also reported that the chain was facing $300 million of debt and falling revenue.

Fast Casual 363

Fast Casual 2024 Restaurant Law 2012 363

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. A new era of restaurateur – Though many restaurants did not survive the harsh restrictions imposed by the pandemic, the infrastructure remains. Here are their responses. generation.

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2021 Kitchen Safety Food Safety Mobile Ordering 497

EATER

NOVEMBER 30, 2023

In fact, many of my issues with food are rooted in centuries of colonialist food practices that have displaced Indigenous food sources, polluted the land and water, and enforced racist, ableist, sexist, and classist hierarchies. By stealing and exterminating traditional food sources, the colonizer has killed and controlled Native people.

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Dietary Restrictions Government Food Order Food Supply 299

Modern Restaurant Management

MARCH 25, 2024

The duo transfomed a dilapidated cottage themselves entirely by hand into an intimate 12-seat restaurant that has received numerous accolades. They have been recognized by the New York Times, Wine Enthusiast, Southern Living, and were named Eater NOLA's 2019 "Restaurant of the Year." It did in multiple ways.

Fine Dining 221

Fine Dining Seating Restaurant Law Small Business 221

EATER

NOVEMBER 29, 2021

While it struggled to find customers and funding in its early years, by pre-pandemic 2019, 54 million people booked 327 million nights with over 4 million hosts on Airbnb, according to an SEC filing. It didn’t, any more than it permanently eradicated offices, movie theaters, or restaurants.

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Back of House Travel Website Management Hotels 284

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

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Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539