Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.

2019 495

2019 Food Supply Food Truck Back of House 495

EATER

NOVEMBER 27, 2024

For some, it serves as a poignant reminder of hardship, yet for others, it remains a comforting, nostalgic food and an accessible entry point to Indigenous cuisine. While not directly involved in running Off the Rez, her work laid the groundwork for its alignment with the museum’s mission to serve Native ingredients.“Every

Innovation 318

Innovation Food Truck Seasonal Menu 2004 318

Modern Restaurant Management

JANUARY 12, 2022

The survey found that consumers have a short window before they get exacerbated with the time it takes to get their order: More than half (54 percent) of in-house diners don’t like to wait more than 10 minutes to be served and 76 percent are impatient after 15 minutes. percent larger than in 2019. compared with $32.03

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. However, velocity remains strongly positive versus last year (+43 percent) and 2019 (+20 percent). Sales velocity is now +20 percent vs August 24, 2019.

2021 395

2021 2019 Point of Sale White Paper 395

Modern Restaurant Management

MARCH 23, 2021

The National Chicken Counci l also mentioned that 2020 saw a seven-percent rise in the number of chicken wing servings from restaurants compared to 2019. Just because there is a shortage in chicken wings, doesn’t mean you have to stop serving the popular menu item. Demand for To-Go.

2019 493

2019 2020 Magazine Consumer Goods 493

Modern Restaurant Management

OCTOBER 30, 2020

This figure can go up for management staff, which costs $10,361 on average in 2019. Likewise, you can use a recipe viewer to do much the same, which serves as quality control and a training tool. Self-Serve. Self-serve restaurants have a long history in the industry, notably with automats’ onset in the 1920s.

Front of House 493

Front of House Point of Sale Back of House Technology 493

Modern Restaurant Management

FEBRUARY 10, 2020

Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr. to its menu.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JUNE 11, 2021

Business Will Substantially Increase Over 2019. All of this will bring your sales back slightly above 2019, but your big increase (20% plus) will be in pickup, carryout and curbside services. Whatever you have been doing for the past year needs to be even more organized because you will be serving guests inside and out.

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Hiring Customer Service 2019 2020 508

Modern Restaurant Management

MAY 31, 2023

Key takeaways include: Employment in the Food Preparation and Serving category is down seven percent compared to pre-pandemic levels, and recovery is very uneven within the professional groups. Employment of fast food and counter workers was down 17 percent compared to 2019. The number of cooks and chefs employed in the U.S.

2019 419

2019 2022 Beverage 2023 419

Modern Restaurant Management

DECEMBER 20, 2021

OpenTable reported a 44 percent growth rate from 2019 to 2021 in the U.S. from 2019 to 2020. Once seen as a job killer, automation has saved and will continue to serve an understaffed food industry. in the online food delivery sector. Landing Pages. How The Restaurant Industry Has Changed Forever.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Modern Restaurant Management

SEPTEMBER 15, 2021

The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +35 percent higher than the same time last year in the week to September 4 and +25 percent against the equivalent week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

AUGUST 31, 2021

Establishments within the hospitality industry that serve liquor need to be sure that they are properly covered and protected in their policies, yes, but also that they are following proper guidelines within their establishment. For example, it is the restaurant’s responsibility to ensure best practices when it comes to liquor service.

Bar 482

Bar Insurance Employee Relations Certification 482

EATER

APRIL 7, 2025

Open since 2019, the restaurant tends to lean prep heavy, service fast due to the small kitchen space and Cantonese menu. Watch the latest episode of Experts to see how Cheung preps for a night of serving up wok-seared truffle dumplings and daikon fritters, fried whole branzino, and hearty claypot rabbit.

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Influencer 2019 Menu Serving 185

Modern Restaurant Management

DECEMBER 30, 2020

At-home meal kits increased 13x in 2020 from 2019, with some of the most popular options including NYC-based I CHIRAN’s Take-Home Ramen Kit and New England Lobster’s Lobster Roll Kit in San Francisco. From December 2019 to January 2020, dollar sales for beverage alcohol retailers in the 3×3 network fell by $50 million.

2020 528

2020 Merchandise Retail Point of Sale 528

Modern Restaurant Management

JULY 19, 2021

Labor markets were tight in the years prior to the pandemic, with nearly a million restaurant and hospitality jobs going unfilled as recently as 2019 , when Forbes sounded the alarm that “the ultimate service industry is experiencing epic problems in finding people to work.”

Guest Recovery 508

Guest Recovery Recruiting Front of House Customer Service 508

Modern Restaurant Management

JANUARY 22, 2021

. “While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Hartman is a veteran, having served as a U.S. percent over 2019. Army Officer.

Franchising 508

Franchising Franchise 2020 2021 508

Modern Restaurant Management

OCTOBER 24, 2024

How much you choose to source from local suppliers (for food, packaging, retail items, etc), the ways in which you hold your larger suppliers accountable to their impact, and how specifically you are committed to serving the communities in which you operate are all factors that will be considered. Is It Worth It?

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MAY 17, 2021

Punchh powers loyalty and offers for over 200 global enterprise brands, including over twenty brands that serve Mexican cuisine such as Pancheros Mexican Grill, El Pollo Loco, Taco Bell, and others. percent compared to April 2019. percent compared 2019. percent compared to 2019, outpacing their Full-service counterparts (-13.5

2021 504

2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

JUNE 15, 2021

In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. They saw a similar increase in diners seated in April 2021. Returning to On Premise.

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493

Modern Restaurant Management

FEBRUARY 6, 2020

In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint. ” In 2019, Accelerated Franchised Concepts (AFC) closed on a minority investment into Raw J?ce, locations, whether joining us on vacation or business travel. .”

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

OCTOBER 16, 2023

restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. That’s roughly 72,000 fewer than in 2019. The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. Adults 18+ for more than 3 years.

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Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Sales velocity is now +27 percent vs July 13, 2019.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

JUNE 22, 2020

As Alexia Howard, a senior analyst at the investment research group AllianceBernstein recently told The New York Times: “We were saying [in mid-2019] that by 2030, Beyond Meat could have $1billion in sales; now we’re saying by the end of 2020, which is only 18 months later.” In October of 2019, U.S. billion in 2018.

Point of Sale 448

Point of Sale 2019 Food Supply Restaurant Law 448

Modern Restaurant Management

OCTOBER 27, 2022

In fact, a recent study found that compared to 2019, 36 percent of customers are using mobile apps to order ahead more often, 32 percent are ordering from restaurant websites more often, and 28 percent are using food delivery aggregators, like DoorDash, more often. Enabling Flexible Ordering. Reimagining the Drive-Thru Experience.

Mobile Ordering 492

Mobile Ordering Online Ordering Front of House Customer Experience 492

Modern Restaurant Management

AUGUST 12, 2020

In 2019, labor costs averaged 31.6 Consulting firm McKinsey noted : “the actions that restaurant operators take now will go a long way toward preserving their business through the crisis and equipping their restaurants to serve customers, not just during—but also long after—the recovery.”

Food Safety 508

Food Safety Website Management Online Ordering Food Order 508

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

DECEMBER 15, 2020

Restaurants are serving guests who are more digitally enabled than ever before. In 2019, DoorDash reported digital channels were expected to reach 30 percent of total sales for the nation’s restaurants by 2025. They expect digital ordering options, on-demand choices and services that cater to their online lifestyle.

Guest Recovery 438

Guest Recovery Mobile Ordering Customer Experience Customer Service 438

Modern Restaurant Management

FEBRUARY 4, 2022

Serving smaller portion sizes. Ghost kitchens of 2019 almost exclusively referred to restaurants that worked only through third-party delivery services. Self-Serve/Grab-and-Go and Use of Automation. Consider, removing processed or pre-packaged ingredients from their inventory. Focus on seasonal produce to ensure peak freshness.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

MAY 20, 2020

According to one recent study, a massive 40 percent of all households in the United States had kids under the age of 18 as of 2019. To take that one step further, this means that at least 40 percent of your orders are going to be serving kids, too.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Point of Sale 585

Modern Restaurant Management

APRIL 28, 2020

According to The NPD Group, take-out and delivery accounted for nearly 50 percent of all restaurant spend in 2019. While moving to these new concepts allows restaurants to continue to serve their customers, they also come with their own set sof challenges. Restaurants Doubling Down on Drive-Thru, Curbside and Delivery.

Operations 462

Operations Point of Sale Customer Service Mobile Ordering 462

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

OCTOBER 9, 2020

percent of the 2019 numbers. This perfect storm of lost costs and high engagement has meant that we have seen unprecedented click-through rates on ads served during this time. By the end of the month, nationwide retail walk-ins were at a paltry 27.1 percent of the previous year’s figures.

Online Ordering 474

Online Ordering Email Marketing Social Media Retail 474

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. She serves on the board of Boston University’s School of Hospitality.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

OCTOBER 16, 2020

percent above 2019 levels for the equivalent Tuesday. Yet, compared to National Coffee Day 2019, which took place on a Sunday last year, visits were down 10.0 percent year over year that Tuesday compared to the same day in 2019, and down 37.9 September 29th was a good day for Dunkin Donuts, according to Placer.ai.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

JANUARY 20, 2021

Even though some states don’t require you to inform impacted customers, honesty will serve you better in the long run. In 2019 , 62 percent of customers were concerned about data breaches at restaurants with top worries cited as stolen payment information, account takeovers and hijacked loyalty rewards points.

Insurance 474

Insurance Loyalty Program Small Business Mobile Ordering 474

Modern Restaurant Management

JANUARY 17, 2020

Benihana has over 80 percent brand recognition nationwide and attracts a consistent and growing guest base, with 15 million guests served annually across 107 locations. “This transaction comes at a good time and serves as validation for where we’ve come from and where we are headed as a brand. and PepsiCo, Inc.

Franchising 340

Franchising Franchise 2020 Leadership 340