Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Performed manually, these tasks eat up dozens of hours from a high-level manager on a recurring basis. Mobile phone manager alerts for voids and pricing event approvals.

2020 364

2020 Website Management Online Ordering Point of Sale 364

EATER

OCTOBER 15, 2024

The California Restaurant Association , in fact, joined forces with a state gas utility, SoCalGas, to recently beat back a 2019 Berkeley ordinance banning natural gas in all new buildings, even though the rule wouldn’t have affected existing restaurants. Not all California restaurateurs agree. We’re very open to induction.

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Compost Food Equipment Waste 292

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. They created “Beal’s at Home,” a direct-to-consumer service, shipping its lobsters via its website and through Goldbelly. What is the Beal’s story?

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Seasonal Menu Food Truck Consumer Goods Customer Experience 474

Modern Restaurant Management

JANUARY 5, 2022

From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. Doing so will help increase revenue while effectively managing shortages. Restaurants must also focus on customer-facing technology and digital marketing.

Technology 418

Technology Online Ordering Front of House Back of House 418

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

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Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. However, velocity remains strongly positive versus last year (+43 percent) and 2019 (+20 percent). Sales velocity is now +20 percent vs August 24, 2019.

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2021 2019 Point of Sale White Paper 395

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

OCTOBER 16, 2020

percent above 2019 levels for the equivalent Tuesday. Yet, compared to National Coffee Day 2019, which took place on a Sunday last year, visits were down 10.0 percent year over year that Tuesday compared to the same day in 2019, and down 37.9 SHEIN made notable gains in our survey as a preferred apparel brand & website.

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2020 2030 Hotels Food Safety 553

Modern Restaurant Management

JUNE 15, 2021

Plus, 43 percent of consumers told business news and insights website The Manifest that they prefer to order delivery from restaurants directly rather than from a third-party service. Tying the inventory management platform to the AI structures can help keep restaurants nimble and margin-positive by reducing labor and cutting back on waste.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

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2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

SEPTEMBER 15, 2021

51 percent of those 18-34 would choose one restaurant over another if they can order online through a website or app to pick up at a restaurant. The comparable week last year (to September 5 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. California.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

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Serving White Paper Food Recycling 517

7 Shifts

APRIL 20, 2020

The CERB is a new relief program that offers funds to individuals (such as your restaurant staff and managers) who have lost their income due to COVID-19. Restaurant employees, managers, or owners could receive a taxable benefit of $2,000 a month for up to 4 months. Canada Emergency Response Benefit (CERB). What does my restaurant get?

Website Management 376

Website Management Government Article 2020 376

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. Most channels are now showing only single digit velocity decline against booming 2019 levels, suggesting we may be nearing a new On Premise norm." " Beverage Insights. The Appeal of Coupons and Discounts.

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2021 Coupons Loyalty Program Fast Casual 490

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

EATER

FEBRUARY 10, 2022

In a FAQ on the company website , DoorDash is very clear that its new financing product is a cash advance, not a traditional loan. In 2019, Toast Inc., As Bloomberg points out , DoorDash isn’t the first digital restaurant platform to implement this kind of program. the company behind point-of-service platform Square.

Cash Management 274

Cash Management Point of Sale Online Ordering Advertising 274

Modern Restaurant Management

DECEMBER 23, 2019

There are more than one million restaurants in the United States and the industry projects $863 billion in sales in 2019. Customers should experience your brand consistently whether they’re on social media, a mobile delivery app, your website or in your restaurant. Who can blame you for wanting a small slice of such a big market?

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth for 2019 came in at 0.1

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

7 Shifts

MAY 1, 2020

The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. For example, Una Pizza & Wine in Saskatoon is offering delivery through their website that isn’t just limited to their pizzas.

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FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. percent of Americans excited to order this 2019 staple. DoorDash Deep Dish.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. Smart Foodservice had 2019 revenues of approximately $1.1 US Foods to Acquire Smart Foodservice.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

MARCH 22, 2022

It started in 2019, when an ad for GarfieldEats suddenly appeared on a vacant storefront in Toronto’s West End. The amount of simultaneous overwork and underwork that went into every element of this business is staggering,” said Mildred, recalling one particularly dissonant element of the former GarfieldEats website.

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License Social Media Website Management Food Order 307

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. For owners: Businesses can now select safety measures they have in place at their property by accessing the checklist in their Tripadvisor management center (for free).

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Goliath Consulting

APRIL 4, 2020

From long wait times via phone and the website servers continuously slowing down or crashing, I received multiple requests for filing assistance and answers to questions. Remember: The DOL is currently using reported income from 2019 to calculate the weekly benefit amount.

Website Management 236

Website Management Email Marketing 2019 Insurance 236

Social Hospitality: Restaurants

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. They have beautiful websites , blogs , and a well-planned social media presence. Marketing is a full-time job, which may clash with your business management tasks.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Change management needs to be a top priority. John Moezzi, National Account Manager, Sharp NEC Display Solutions. Lexi Sydow, Senior Insights Manager, App Annie. Here are their responses.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The ezCater Catering Growth Platform is uniquely designed to help restaurants get incremental catering orders and manage their catering operations. New COO at Fuzzy's.

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Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

APRIL 23, 2021

“Restaurants have been scrambling to survive the downturn caused by the pandemic,” said Dirk Izzo, president and general manager, NCR Hospitality. Square sellers who processed outside of this timeline are encouraged to apply through the SBA website using Square account data.

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Point of Sale Webinar Small Business Customer Service 322

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

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2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. As one visual example, here’s a closer look at Memorial Day’s 2019 vs. 2020 traffic: Holiday Expectations.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

EATER

MAY 24, 2021

According to a Yelp press release , in 2020, the company saw a 2,400 percent rise in searches for “Black-owned” restaurants compared to 2019. in its WW Loves product roundup and asked the company to contribute recipes to the website. It allowed the initiative to have a bigger reach, says managing partner Falayn Ferrell.

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Social Media 2020 Small Business Food Truck 329