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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. BentoBox released its comprehensive 2020 Restaurant Trend Report. The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza.

2020 528
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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

– Rushi Patel is the CRO & Co-Founder of Homebase In January of 2020, my company launched. All of a sudden, in October of 2020 we doubled our revenue. Today, the lifecycle of the hourly workforce from jobseeker to employee at your restaurant differs in all phases from that of 2020. We’re back in business.

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The Pandemic Pivots That Stuck

EATER

Ultimately, cooks fell just behind nurses as the jobs with the highest COVID deaths in 2020 , with agricultural workers and other food prep workers near the top of the list. percent from 2020 to 2024. Most restaurant and food service workers did not have access to sick leave or any other safety net , and yet were deemed essential.

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5 Essential Pieces of a Prospecting Solution

Is your team focused on building a reliable tech stack for 2020? Forward thinking sales leaders are starting to prioritize technology initiatives. As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster.

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Revolutionizing Restaurants: Embracing Tech Solutions in a Challenging Labor Market

Modern Restaurant Management

According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses.

Marketing 449
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How to Safeguard Your Restaurant in the Face of Severe Weather 

Modern Restaurant Management

experienced 28 separate billion-dollar weather disasters, breaking the previous record of 22 set in 2020. Sadly, these events are only becoming more frequent; in 2023 alone, the U.S.

Training 473
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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond.

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$71 Million in Federal Refunds Received by Our Restaurant Clients

If you were operating at any time in 2019, 2020 AND/OR 2021, you qualify for the ERC! Have you received all of the Employee Retention Credit refund dollars due your restaurant? It is not too late, this program has not and will not run out of money!