Modern Restaurant Management

AUGUST 2, 2021

With the Eviction Moratorium coming to an end on July 31st, worries are escalating about the small business owners who still can’t cover monthly rent payments and/or have back rent to pay. Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

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2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past.

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2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. The State of the Restaurant Industry. foodservice industry. foodservice industry. “The U.S.

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2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

OCTOBER 21, 2020

And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. When it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. Curbside takeout and no-contact delivery are the norms. Be a Teacher.

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2021 2020 Marketing Social Media 493

EATER

MARCH 14, 2025

In the spring of 2021, restaurants across the country were scrambling to find staff. Hiring is a nightmare, Caroline Styne, co-founder of Lucques Group in Los Angeles, told AP in June 2021. Kriston Jae Bethel/Bloomberg via Getty Images The COVID pandemic accelerated a labor shortage in the industry.

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Marketing Recruiting Hiring Back of House 265

7 Shifts

JANUARY 26, 2021

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. million out of work, it was nothing short of devastating. Embrace Digital Hospitality ??

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2021 Front of House Social Media Back of House 370

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Back in March, a survey by Statistica showed that 41.7% This is now the new norm, and we know that some of these changes are here to stay. But now that you’ve learned everything the hard way, what can you do to plan ahead for the new year? DESIGN: It’s a new era of drive-thrus.

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Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

DECEMBER 17, 2020

Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. Therefore, we expect that the “New Normal” of operations will be here to stay at least until summer if not into the fall of 2021.

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Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

OCTOBER 29, 2020

Alongside changes in their operations, the technology they use and the way they serve customers, brands must change their approach towards loyalty if they’re to continue earning it as we move into 2021. This is especially important for enterprise size businesses, with the capacity to give back to those struggling more than they are.

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2021 Loyalty Program Social Media Webinar 364

Modern Restaurant Management

JUNE 28, 2022

In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector. The development of robotics in the post pandemic scenario has changed the overall scenario for the industries, especially the restaurants industry.

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Delivery Food Customer Service Front of House 575

Modern Restaurant Management

MAY 17, 2021

Adopting the use of digital menus and no-touch check-out limits staff-to-customer touchpoints, while automating back office operations like business insurance and payroll can help streamline operations both for front of house and back. Health and Safety Concerns.

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2021 Front of House Back of House Hiring 405

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

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Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

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Modern Restaurant Management

JANUARY 13, 2023

Even as consumers brace for impending economic uncertainty, demand for restaurant dining has yet to waver, with 58 percent of consumers stating that they are eating restaurant food more often this year compared to 2021. But arguably no issue has proven to be as constant and bedeviling as the labor shortage.

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Front of House Back of House Online Ordering Food Order 528

Modern Restaurant Management

AUGUST 24, 2021

You know, the usual in 2021. I have no idea what a content house even is, and even if I did, I would only give you that money if you could prove upfront what the ROI would be.” So we went back to the drawing board as marketers to toy with the algorithm, and voila, an additional four percent. ” Enter: the stalemate.

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Marketing Social Media Download Back of House 520

Modern Restaurant Management

MAY 22, 2024

Prior to joining IFMA in 2021, he led and managed businesses at Kraft, Jones Dairy Farm, Cargill, and McCormick & Co., Leveraging its incredible marketing and branding efforts without having to fight with franchisees that did not invest in stores and back-of house upgrades allows new and very experienced leadership to grow organically.

Front of House 471

Front of House Back of House Leadership Franchise 471

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. While the restaurant and foodservice industry added back 1.7M While the restaurant and foodservice industry added back 1.7M

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2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

APRIL 28, 2022

These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Breaking Into New Dayparts. One way to do this is by breaking into new dayparts. Connect with New Audiences and Test New Products.

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Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

OCTOBER 11, 2021

According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right. Here are some of the ways restaurant owners can leverage a holistic and data-driven POS system to optimize their outdoor dining operations.

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Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 19, 2021

Many operators are trying to compensate for losses in 2021 and want to find ways to improve their profitability. With the thriving restaurant technology ecosystem, you can now pull information from your suppliers, POS and other tech vendors into your back-of-house system to get reports that tell you what’s happening in real time.

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Guest Recovery Point of Sale Inventory Back of House 473

Modern Restaurant Management

FEBRUARY 16, 2021

As we venture further into 2021, here are the trends from the COVID era we believe are here to stay: Food Safety Will Remain Consumers’ Top Concern. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5

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Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

FEBRUARY 8, 2022

Taking effect on December 28, 2021, the rule is proving confusing to owners, operators, and tip-producing and non-tip producing employees (especially since often that employee is one and the same within any given shift). At a dizzying 137 pages long, the 80/20 tipping rule was signed into legislation in October. But What Does it Mean???

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Restaurant Law Back of House Training Equipment 493

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. Restaurants Must Prepare For Continued Disruptions.

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Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. Retaining and Attracting Employees.

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POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

Kitchen Safety 508

Kitchen Safety Front of House Food Safety Equipment 508

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. From then on, as we eased into lockdowns and got used to ordering in or eating outside, sales began a steady climb back up where they plateaued for the summer. Foot traffic disappeared overnight.

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Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles. Making More Informed Decisions.

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2023 Guest Recovery Email Marketing Customer Service 474

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. How do we entice them back into the workforce?" The closure and restriction of dine-in operations has had a devastating impact on the industry.

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Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Inventory stock changed significantly.

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Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

MARCH 25, 2022

But how have they stacked up when it comes to sales and labor this year versus the same period in 2021? But how have they stacked up when it comes to sales and labor this year versus the same period in 2021? hours in 2021 to 76.13 We analyzed the data from 18,000 restaurant locations across North America to find out.

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Fast Casual Casual Front of House Point of Sale 370

7 Shifts

JANUARY 14, 2021

The restaurant industry will look back on 2020 as the spark that changed how it does business. The share of front of house shifts have dropped 7.6% Before March of 2020, front of house shifts made up 34% of all shifts. We asked hundreds of restaurant professionals to find out. of revenue. since March 2020.

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2021 Delivery Front of House FOH 195

Modern Restaurant Management

FEBRUARY 21, 2022

Bn in sales in 2021, while Meat Alternative Market experienced a year-on-year growth of 5.2 percent in 2021. We are witnessing the evolution of fine dining. Astonishingly veganism is a chief enabler of this culinary transformation. Nowadays, vegan food is becoming normal in restaurants and fast food joints.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MARCH 25, 2021

To that end, it’s critical that restaurants are able to meet customers where and how they want to pay, whether that is back at the deli counter to accept cash payment for a sandwich or by the customer engaging digitally via a mobile device so they can order, pay, and pick up their lunch on the go. What problem solving was applied?

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Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. Kitchen operations. Staff Management.

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Technology Operations Food Safety Kitchen Safety 492