Modern Restaurant Management

MARCH 25, 2021

Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. Is there any resistance to contactless now?

Mobile Ordering 614

Mobile Ordering Online Ordering Small Business Customer Experience 614

7 Shifts

SEPTEMBER 7, 2021

To answer this question, we compared 2019 vs 2021 restaurant receipts. To answer this question, we compared 2019 vs 2021 restaurant receipts. For this question, we also used 2019 vs 2021 tip data. Shake Shack has plans to raise prices in Q4 of 2021 from 3 to 3.5 Has the price of going to a restaurant increased?

Tip Distribution 370

Tip Distribution 2021 2019 Cash Management 370

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

FEBRUARY 4, 2021

He never yelled or raised his voice, instead relying on sous chefs and managers to keep us in line. I knew there was a deep labor pool, so when managers told me I was easily replaceable, I believed them. For decades now, the dining public has understood restaurant kitchens to be tough places to work. They didn’t like it.

Kitchen Safety 348

Kitchen Safety Social Media Back of House Cash Management 348

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. My parents and I lived in an old trailer in Sonora until I was two or three, then they came back to Arizona and they bought a house. They kicked me out of the house,” she said.

Back of House 364

Back of House Delivery Employee Relations Mobile Ordering 364

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. What are the trends that will continue and what will go back to the way it was?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. What are the trends that will continue and what will go back to the way it was?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” ” Ike's Loves Bangin' Buns.

Franchise 471

Franchise Franchising Food Fast Casual 471

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Mom-and-pop restaurants are thriving after the pandemic, “the personal connections [the customer] has made with the staff and other diners keep him coming back,” according to one reporter. But what does it mean for workers?

Mobile Ordering 327

Mobile Ordering Customer Service Food Order Online Ordering 327

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. What about managers? Track and manage employee workload. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 305

Catering Mobile Ordering Customer Service Food Order 305

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Jillian Melton was paid just $2.13

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 487

2020 Franchise Franchising Food Order 487

EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

Food 361

Food Mobile Ordering Online Ordering Food Order 361

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual Barbecue Pit. All locations will serve guests via delivery through a virtual kitchen facility. ” Dickey’s is now offering a franchise discount for existing Owners Operators.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 12, 2020

" "It's going to be a long road back to normal," said Steven Hall. "Even In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. and will continue to be managed by Russell Bendel, president and c.e.o.,

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. One of the most significant changes occurred in 2018 when the Department of Labor ruled that back-of-house employees like cooks and dishwashers are eligible to be included in the tip pool. Table of Contents.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. were experiencing a labor shortage. million jobs – or 12% – short of pre-pandemic levels.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Touch Bistro

JULY 4, 2021

In 2021, the restaurant industry is experiencing an unprecedented labor shortage that’s seeing worker resignations and job openings at an all-time high. million jobs – or 12% – short of pre-pandemic levels as of June 2021. There are several driving forces behind the 2021 labor shortage. Well, go ahead and unlearn it.

2021 98

2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

Franchise 275

Franchise Franchising Loyalty Program Book 275

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . The natural question now is: what you got 2021? What to Expect From 2021. With signs that things might be going back to norma l, there is certainly some optimism in the air. We all know what happened next. . It’s surely got to be better than 2020.

2021 75

2021 Kitchen Safety Back of House Front of House 75

Margin Edge

NOVEMBER 10, 2021

There are three primary ways for restaurants to pay their bills: manually writing checks (stuffing, licking, stamping envelopes, and taking them to the post office), using credit cards or digital banking, and lastly using a third-party provider like Bill.com, QuickBooks, or your restaurant management system (RSM). Kind of like kombucha.

Management 98

Management Management Cash Management Front of House 98

The Restaurant Times

FEBRUARY 22, 2022

The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. Sustainable Business Practices .

2022 98

2022 Front of House Cash Management Online Ordering 98

Perfect Daily Grind

OCTOBER 7, 2022

million bags in August 2021. The company says funding will be used to provide Nescafé suppliers with more training on climate-resilient farming techniques, as well as providing cash incentives to producers who adopt these practices. Mon, 3 Oct. Indian coffee exporters report concerns over declining imports to US and Europe. Tue, 4 Oct.

Sustainability 135

Sustainability 2022 2025 Events 135