Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Back in March, a survey by Statistica showed that 41.7% This is now the new norm, and we know that some of these changes are here to stay. But now that you’ve learned everything the hard way, what can you do to plan ahead for the new year? DESIGN: It’s a new era of drive-thrus.

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

Modern Restaurant Management

OCTOBER 7, 2021

Kitchen operations. Food safety and restaurant cleanliness. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Kitchen Operations. Dining room procedures. Dining room procedures.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

Kitchen Safety 508

Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

JUNE 7, 2023

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. That’s why World Food Safety Day aims to promote food safety globally and celebrate the efforts being made to prevent foodborne illness. dollars in 2021 , up over 20 percent from the previous year.

Food Safety 419

Food Safety Kitchen Safety Food Customer Service 419

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. I know what you are thinking – WHAT!!!!

2022 457

2022 Food Truck Point of Sale Front of House 457

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. But with the growth in off-premise dining comes extra pressure for businesses.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

MARCH 26, 2021

Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. ” Flynn Restaurant Group’s revitalization project will take place throughout the year with the final renovations expected to be complete toward the end of 2021. .”

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays.

Franchise 411

Franchise Franchising 2021 Employee Relations 411

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 487

2020 Franchise Franchising Food Order 487

EATER

APRIL 8, 2021

At the weekly staff meeting, they came up with an ad hoc plan: One group of staff members developed their first COVID safety protocols, ordering hand sanitizer, scheduling hand-washing breaks, and putting lines of blue painter’s tape across the floor of the restaurant to show people how to stay six feet apart. The year had started off strong.

Training 300

Training Café Kitchen Safety Back of House 300

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. They didn’t like it.

Kitchen Safety 347

Kitchen Safety Social Media Back of House Cash Management 347

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

Back of House 278

Back of House Travel Website Management Hotels 278

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, restaurants need to continue to stay as flexible as possible, learning from 2020 and 2021 while educating personnel and staying up-to-speed on current technological advancements and solutions that can help streamline operations and improve efficiency. A drop in employee retention & difficulty in hiring.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Deliverect

DECEMBER 7, 2020

Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Deliverect

DECEMBER 7, 2020

Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

Food 361

Food Mobile Ordering Online Ordering Food Order 361

EATER

JUNE 14, 2023

Joules Garcia When Valeria Socorro Velazquez Lindsten set out to reopen her acclaimed Chicago bakery in a new space, she found raising money was only half the battle When the lease on Valeria Socorro Velazquez Lindsten’s bakery was up in summer 2021, she began remodeling an old dry cleaner up the road to build out her dream shop.

Fine Dining 246

Fine Dining Kitchen Safety Back of House Small Business 246

EATER

SEPTEMBER 16, 2021

Diners might not notice these shortages — many restaurants make it their mission to operate in a way that obscures any difficulties in the kitchen — but if you look closely, you’ll see them: Menus are slimmer, because ingredients erratically come and go from suppliers’ lists. Here’s how three owners are doing it.

Front of House 312

Front of House Food Supply Back of House Supplies 312

7 Shifts

OCTOBER 15, 2020

Data from Restaurant365 backs up our own findings, showing that the sales recovery of New York is trending below the average (with New York sales remaining 52% below pre-COVID levels, whereas the average is 22%). A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285