Black Box Intelligence

SEPTEMBER 21, 2021

Workforce data: tracking trends for FOH and BOH staff. Back-of-house (BOH) encompasses all of the employees who work in the kitchen, such as restaurant cooks, chefs, etc. That enables us to measure, for example, what the data says about BOH employees in limited-service restaurants. fewer BOH and 2.8 fewer FOH employees.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Restaurant365

MAY 3, 2022

between February 2021 and February 2022. Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions. Restaurant labor cost is increasing at an unprecedented rate. Cross-train your staff.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Restaurant365

FEBRUARY 4, 2021

According to payroll experts , half of the states in the US will see minimum wage increases in 2021. Twenty five states will raise the minimum wage during the year, while 21 of these states implemented the increase on January 1, 2021. per hour, with Seattle close behind at $16.69. Familiarize Yourself with Labor Laws.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Sling

AUGUST 9, 2023

Hourly Pay: The Complete Manager’s Guide August 2022 How To Create A Weekly Schedule Template August 2022 Employee Timekeeping: What It Is and Why It Matters August 2022 How to Easily and Accurately Track Employee Hours August 2022 Team Collaboration: What It Is and How to Improve It August 2022 29 Areas That Employees Can Improve On July 2022 10 Effects (..)

Article 78

Article 2023 2022 2021 78

The Restaurant Times

SEPTEMBER 16, 2021

percent between 2021 to 2028. While restaurants continue their recovery in 2021, cloud-based platforms like ours have taken measures to introduce new features beneficial for planning the recovery roadmap for restaurateurs. This article was originally published in the CATERER MIDDLE EAST on July 19, 2021. .

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Apicbase

JANUARY 13, 2023

growth compared to 2021. Juniper Research , 2021) Recommended reading: How to Grow Your Restaurant into a Successful Food Empire Restaurant Sales & Revenue Statistics Profit margins are trending up again. FoodableTV , 2021) One survey shows that large chain operations grew their sales by around 4% in Q4 of 2022. from 2021).

2023 52

2023 Operations Management Management 52

Touch Bistro

JULY 18, 2021

As of June 2021, the Bureau of Labor Statistics reported that the restaurant industry was still 1.5 The post A 2021 Guide to Kitchen Staffing During the Back of House Labor Shortage appeared first on TouchBistro. And since 2019, the problem has only gotten worse, in large part due to the COVID-19 pandemic. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Apicbase

OCTOBER 14, 2022

In 2021, “91% of restaurants have made or planned to make investments in kitchen automation technology “, according to Business Insider. The advent of cloud-based POS systems that use APIs to handle transactions guarantees also contributes to time savings because local storage systems no longer require standalone BOH systems.

Customer Service 52

Customer Service BOH Technology Online Ordering 52

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52

Black Box Intelligence

SEPTEMBER 26, 2024

Thus, it making it the highest it’s been since 2021. Position Comp Traffic* Comp Sales* Hourly BOH +2.6% +3.3% Moreover, this has translated into less pressure on overall prices. Additionally, the unemployment rate has slowly, but steadily risen over the past year and reached 4.3 percent in July. better traffic growth and 4.6%

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Rocket Fuel

DECEMBER 9, 2022

The average speed of service across brands for Delaget clients was 3 minutes and 43 seconds in 2021 (Op Index), and the top 10% of operators clocked in at a lightning-fast 2 minutes and 47 seconds. So, let’s dive into the top 5 ways to improve your quick-service restaurant’s speed of service: 1.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

The average speed of service across brands for Delaget clients was 3 minutes and 43 seconds in 2021 (Op Index), and the top 10% of operators clocked in at a lightning-fast 2 minutes and 47 seconds. So, let’s dive into the top 5 ways to improve your quick-service restaurant’s speed of service: .

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

The Restaurant Times

NOVEMBER 19, 2021

According to the National Restaurant Association ‘s 2021 Mid-Year State of the Restaurant Industry Update, despite a consistent trend of job creation in the first half of the year, eating and drinking establishments are still roughly 1 million jobs or 8%, below pre-pandemic employment levels. . Streamlined FOH And BOH Operations .

Customer Experience 52

Customer Experience Customer Service Food Order Food Truck 52

Rocket Fuel

MAY 1, 2023

increase over the previous year. Ensure kiosks are user-friendly and strategically placed within your restaurant. Kiosks are also a great tool to overcome the labor shortage —With kiosks in your dining room, you can put more of your staff BOH and allow your customers to self-serve.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

The Restaurant Times

MARCH 6, 2023

In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. The best way to achieve this is by equipping the front and back-of-house (BOH) staff with efficient tools such as a kitchen display system (KDS) and a point of sale (POS) system.

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. million in 2021, to $974.9 The volume of food delivery sales reached its peak in 2021 with $19 billion, and then it started to decrease in 2022 due to the global economic downturn and the full reopening of restaurants after the pandemic.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JUNE 7, 2023

In fact, the growth of digital food management solutions from 2021 to 2026 is predicted to be $2.39 dollars in 2021 , up over 20 percent from the previous year. Today, technology is revolutionizing food safety practices by enabling centralized and automated solutions. trillion U.S.

Food Safety 419

Food Safety Kitchen Safety Food Customer Service 419

Modern Restaurant Management

OCTOBER 20, 2023

According to Business of Apps , DoorDash® had 32 million users in 2022, compared to four million users in 2018, and the company partnered with 390,000 restaurants in 2021, compared to 59,000 partners in 2017. And as of May 2023, OpenTable is now connecting more than 1.5 billion consumers with restaurants every year.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

NOVEMBER 3, 2022

And how many of those women work in the FOH rather than the BOH? At Hopdoddy, they use an open kitchen concept so that the FOH and BOH are more integrated. One Fair Wage found that in 2021, men in the front of the house made $3.37 Restaurant communication apps can help you get there. Provide equal opportunities.

Leadership 195

Leadership FOH Website Management BOH 195

Modern Restaurant Management

DECEMBER 31, 2019

Economists believe that the country is headed for an economic recession in 2020-2021. People don't want to have their credit card go out of sight and into the BOH where people are doing god knows what with it. Hungry Howie’s President and CEO Steve Jackson. Pre-Recession Jitters.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Restaurant365

MAY 7, 2021

” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 As of March 2021, the restaurant industry was employing around 10.5 The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

APRIL 29, 2025

spirits and American Whiskey exports tumbled by 12 percent and 18 percent, respectively, between 2018-2021. Since the tariffs were suspended in 2022, American Whiskey exports to the EU surged nearly 60 percent, climbing from $439 million in 2021 to $699 million in 2024. The report showed that U.S. billion in 2024.

Reservations 221

Reservations 2025 Marketing Loyalty Program 221

7 Shifts

DECEMBER 14, 2023

The 2021 updates added two important clarifications: The non-tipped work must be related to tipped work, or be tip-supporting. A restaurant with a staffing shortage might call in a tipped employee for a full BOH shift. The employee cannot be required to perform non-tipped work for more than 30 consecutive minutes.

Restaurant Law 195

Restaurant Law Employee Relations Cash Management 2024 195

7 Shifts

DECEMBER 14, 2023

The 2021 updates added two important clarifications: The non-tipped work must be related to tipped work, or be tip-supporting. A restaurant with a staffing shortage might call in a tipped employee for a full BOH shift. The employee cannot be required to perform non-tipped work for more than 30 consecutive minutes.

Restaurant Law 195

Restaurant Law Employee Relations Cash Management 2024 195