Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Sales velocity is now -1 percent vs August 28, 2021. California.

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2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now +1 percent vs August 14, 2021. Sales velocity is now 0 percent vs August 14, 2021. Sales velocity is now -4 percent vs August 24, 2019.

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2021 2019 Point of Sale White Paper 395

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. TECH: Social distancing and contact-free technology will be indispensable in 2021, as sanitation and safety concerns around COVID-19 remain (14). The post Restaurant Business Trends to Follow in 2021 appeared first on Goliath Consulting Group.

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

7 Shifts

JANUARY 26, 2021

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. There are new technologies, new ways of doing business, and new consumer habits, too.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

OCTOBER 4, 2022

Credit card payments have been outpacing cash transactions for some time now. The use of cash continues to fall, down to just 19 percent in 2021, and at the same time, spurred by the pandemic and simultaneous advances, digital payments are on the rise. They’re expected to make up 51.7 percent of payments by 2024.

Point of Sale 505

Point of Sale Mobile Ordering Cash Management Customer Experience 505

Modern Restaurant Management

OCTOBER 12, 2021

But it’s clearly not helping, as a recent National Restaurant Association survey found nearly three-fourths of operators (72 percent) name recruitment and retention as their top challenge, up from just eight percent in January 2021.

Recruiting 492

Recruiting Cash Management Employee Relations Download 492

Modern Restaurant Management

NOVEMBER 21, 2022

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Invoice processing, ordering, food cost management, and analysis are a time consuming, but necessary evil. Keep Managing Costs. It's Time to Get Digital.

Operations 492

Operations Cash Management Seasonal Menu Loyalty Program 492

Modern Restaurant Management

APRIL 11, 2022

percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. Managers are already busy. Communicate Better.

Cash Management 508

Cash Management Healthcare Social Media Communication 508

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. With hand hygiene becoming a major point of emphasis, this also keeps patrons and staff from exchanging cash, change and cards frequently. COVID-19 has changed how the foodservice world operates.

Cash Management 520

Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

MARCH 19, 2021

2021 may have some good in store for the industry moving forward. Congress recently signed off on a number of provisions in the Consolidated Appropriations Act of 2021 that provide financial aid to business owners in the restaurant and hospitality industries to help expedite recovery from the now year-long pandemic.

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Tip Distribution Government Cash Management 2020 474

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 25, 2021

Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. Now, Clover is working with their restaurant to enable touchless payment capabilities as they prepare to begin hosting more dine-in customers again in 2021. Is there any resistance to contactless now?

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Mobile Ordering Online Ordering Small Business Customer Experience 614

7 Shifts

SEPTEMBER 7, 2021

To answer this question, we compared 2019 vs 2021 restaurant receipts. For this question, we also used 2019 vs 2021 tip data. Shake Shack has plans to raise prices in Q4 of 2021 from 3 to 3.5 The next largest cost for most restaurants is labor–and there is cash to be saved. in 2019 and $99.50 in 2019 and $18.26

Tip Distribution 370

Tip Distribution 2019 2021 Cash Management 370

Modern Restaurant Management

AUGUST 10, 2022

Delivering five-star customer service is perhaps the most important thing restaurants can do to make higher prices more palatable for cash-strapped guests. The trend shows no signs of fading: the National Restaurant Association’s 2021 report says 53 percent of adults now consider takeout or food delivery essential to the way they live.

Customer Experience 470

Customer Experience Online Ordering Customer Service Mobile Ordering 470

Modern Restaurant Management

AUGUST 10, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. When it comes to managing medical plan costs for restaurant employers, aggressive management of prescription drug expenditures can yield significant savings. Carve In or Carve Out.

Management 450

Management Management Cash Management Healthcare 450

Modern Restaurant Management

JULY 27, 2023

Workers who lack access to basic financial services are subjected to paying expensive fees for things like cashing a check. According to a 2021 estimate by the Federal Deposit Insurance Corporation (FDIC), there are 4.5

Cash Management 406

Cash Management Insurance Customer Service Government 406

Culinary Cues

DECEMBER 17, 2020

A reduction in restaurant business leads to crop waste, unplanted land, and serious cash flow problems for farmers. Here are some of the other businesses that suffer when a restaurant closes, sometimes they too cannot survive as a result: [] Regional Farmers: A significant percentage of farm crops are dedicated to restaurants.

Uniforms 474

Uniforms Cash Management Brewery Consumer Goods 474

EATER

FEBRUARY 10, 2022

DoorDash Capital is actually a cash advance and a fee, okay? In a FAQ on the company website , DoorDash is very clear that its new financing product is a cash advance, not a traditional loan. Shutterstock. The move comes as no surprise for anyone who’s been watching DoorDash over the last year.

Cash Management 276

Cash Management Point of Sale Online Ordering Advertising 276

Modern Restaurant Management

FEBRUARY 4, 2021

So, in 2021, make it a priority to give all your brand’s most engaging content a home. It’s always been a challenge to schedule and manage on-site visitations, and the pandemic certainly hasn’t made this any easier.

Franchise 508

Franchise Franchising Leadership Cash Management 508

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. by the end of fiscal 2021. reducing to approximately 3.0x

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Here are 11 tips to set yourself up for success in 2021. Manage cash flow by creating a cash flow forecast. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. BurgerFi’s estimated 2021 net company revenues and 13.6x BurgerFi’s estimated 2021 adjusted EBITDA of $10.5 ’s stock price performance.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JUNE 7, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. An interesting dynamic occurred with the January 2021 benefit open enrollment period. This edition of MRM's "Ask the Expert” features advice from Trion Group.

Employee Relations 305

Employee Relations Insurance Cash Management 2021 305

EATER

AUGUST 28, 2020

Restaurants in states that have yet to reopen for indoor dining and rely on patio spaces or sidewalk tables likely won’t have the cash to last more than a single cycle of rent or payroll. Grant money could infuse these businesses with enough cash to keep their dining rooms closed, while offering takeout and curbside pickup.

Government 363

Government Cash Management Dine-in Small Business 363

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. Without wishing to tempt fate, the smart money is on strong growth in the first quarter of 2021.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. Without wishing to tempt fate, the smart money is on strong growth in the first quarter of 2021.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. “As we approach the 50th Anniversary of Starbucks in 2021, we honor our past while looking to the future with a long runway of healthy growth ahead,” said Johnson. " Lightspeed Acquires Upserve. Lightspeed POS Inc.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

AUGUST 10, 2020

The Center on Budget and Policy Priorities estimates that state budget shortfalls will reach almost 10 percent in the current fiscal year and about 25 percent in fiscal year 2021. This is especially true when times are tough and managers are looking for ways to pay bills.

Audits 450

Audits Government Point of Sale Cash Management 450

Modern Restaurant Management

DECEMBER 19, 2023

The restaurant industry has been put through a meat grinder the last three years with pandemic lockdowns in 2020 and inflation and labor issues dominating most of 2021 and 2022. However, high-interest rates are pushing some prospective buyers out of the market who can’t pay with cash. The restaurant industry is back to normal.

Marketing 251

Marketing Cash Management 2024 2023 251

EATER

APRIL 10, 2024

Wonder debuted in December 2021 as a network of tricked-out Mercedes-Benz Sprinter vans serving a few affluent New Jersey suburbs. As it does with other partners, Wonder offered him a cash payment plus equity in the company to sign on, a compensation structure that’s common in tech startups but not in restaurants. Wonder’s $1.5

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

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2022 Food Supply Back of House Kitchen Safety 450