Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve Put your focus on first-party data.

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Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. is a preview of the trends and practices that will shape the hospitality industry in 2021. Here are their views. af&co Do The Hustle.

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EATER

NOVEMBER 15, 2024

Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. A Wonder in New York City. As it grows, here’s what you need to know.

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Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment. Getting Creative with Outdoor Space.

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Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. “A new audience arose during COVID, who recognize the value of delivery/takeaway from their local restaurant or favorite chain. .

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Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

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Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back.

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Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . The State of What Feeds Us.

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Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. Throughout the pandemic, QSR restaurants, particularly chains, benefitted from well-established off-premises services, like carry-out, drive-thru, and delivery.

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Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. If they don’t, all ads after the pandemic ends will be about digital ordering and delivery. Dining areas will shrink.

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Modern Restaurant Management

OCTOBER 21, 2020

How about weeks-long dining room shutdowns? Curbside takeout and no-contact delivery are the norms. And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. Raise your hand if your 2020 marketing plan included messaging about wearing a mask.

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Modern Restaurant Management

NOVEMBER 24, 2021

To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond. Restaurateurs are struggling to find staff to support the increase in demand on their business as Americans are returning to restaurant dining rooms.

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Modern Restaurant Management

DECEMBER 22, 2020

It's estimated that 100,000 restaurants have already closed because of the pandemic and there’s no doubt that we will continue to feel the effects of 2020 well into 2021. Personalized Dining is the Future. However, not all hope is lost. New Channels Will Continue to Emerge.

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Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. An Unpopular Year. For full-service restaurants now, it’s about government restrictions.

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Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

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Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. ” Worry not. Curbside Appeal.

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EATER

MARCH 11, 2025

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. Many cities have all but nixed their outdoor dining programs, and there hasnt been a push to make the air indoors any safer.

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Modern Restaurant Management

AUGUST 6, 2021

restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. billion in June, 2021, the organization estimated. In fact, nearly 16,500 restaurant reopen in April 2021 just as restrictions began to start being lifted, according to recent data from. restaurant scene.

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Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions.

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Social Hospitality: Restaurants

FEBRUARY 25, 2021

In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. With the past year’s emphasis on contactless dining, it’s never been more important for restaurants to have an online menu that’s easy to find and simple to navigate on a mobile device. Delivery Apps.

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ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Keep delivery on the table. If you shifted your restaurant operations in 2020 in favor of both takeout and delivery, you’ll want to keep delivery as one of your restaurant success tactics in 2021.

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Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

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Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). The very same technology has been working on cameras, too.

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Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Which brings us to the next point on deliveries. of total sales (4).

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7 Shifts

JANUARY 26, 2021

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. million out of work, it was nothing short of devastating. Embrace Digital Hospitality ??

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Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads. million new downloads.

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Modern Restaurant Management

OCTOBER 20, 2021

Dining rooms are open, but staff isn’t available. Its Q3 Quarterly Survey asked questions about vaccination mandates, changing work habits, current restaurant usage and future dining intentions. Dine-out will continue to drive full-service traffic. Commodities are in demand, but supply is short.

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Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +45 percent higher than the same time last year in the week to August 21. California.

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Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

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Modern Restaurant Management

AUGUST 5, 2021

Restaurant and bar employment (as of July 2021) remains down by 1.5 Home Delivery, Contactless Society, Increased Remote Work and the Gen-Z Digital Generation. The use of delivery apps, like UberEats and DoorDash, provided a much-needed revenue stream allowing restaurants to rely less on an in-person brick-and-mortar experience.

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Modern Restaurant Management

JANUARY 31, 2022

In December 2021, average check was up 22 percent compared to the same period in 2019 and sales were up eight percent, according to Revenue Management Solutions, which released sales, traffic and average check trends for QSR restaurants in December 2021. This isn’t the first time consumers resorted to off-premise channels.

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Goliath Consulting

NOVEMBER 22, 2020

What trends and opportunities can bar programs leverage in the current market with different dining options and guest preferences? With many municipalities modifying laws on delivery and to-go alcoholic beverages, restaurants have a lot of room to get creative. Most restaurant alcohol delivery programs function like food programs.

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Modern Restaurant Management

DECEMBER 17, 2020

Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. The newest innovations we observe are restaurants investing in ghost kitchens to service larger geographic areas and building out outdoor dining tents which increasingly resemble indoor dining.

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Modern Restaurant Management

DECEMBER 8, 2021

Operations, told analysts in April 2021 that more than 90 percent of their business was generated from their drive-thrus. According to data from the NPD Group, fast-food chains dominated the restaurant market for 12 months ending in March 2021, gaining 7.1 Joe Erlinger, head of McDonald’s U.S.

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Modern Restaurant Management

JANUARY 26, 2022

Consumers described more inflationary experiences within their reviews on Yelp in 2021 than ever before, according to fourth quarter 2021 data for the Yelp Economic Average (YEA) report, a benchmark of local economic strength in the U.S. " Mudan sees the opportunities ahead for restaurants, hospitality and entrepreneurs.

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Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

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Modern Restaurant Management

APRIL 12, 2022

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. For fast-casual, the picture was grimmer: just 13 percent ordered more; worse still for dine-in, with only 12 percent of consumers ordering more.

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