Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. .” “A new audience arose during COVID, who recognize the value of delivery/takeaway from their local restaurant or favorite chain.

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2021 Consumer Goods Fast Casual Loyalty Program 195

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

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2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders.

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2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back. ” The Return to On Premise.

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2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. If they don’t, all ads after the pandemic ends will be about digital ordering and delivery. New independents will arise out of the ashes.

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2021 Online Ordering Email Marketing Advertising 191

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions.

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2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now +1 percent vs August 14, 2021. Sales velocity is now 0 percent vs August 14, 2021. Sales velocity is now -4 percent vs August 24, 2019.

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2021 Point of Sale 2019 White Paper 158

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

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Delivery Cash Management Point of Sale Back of House 139

Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Similarly, the State of Mobile 2021 report by App Annie found mobile orders of food and food delivery in the US grew by 105 percent in the past year. Owning the End-to-End Experience.

Mobile Ordering 218

Mobile Ordering Download Fast Casual Customer Experience 218

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. With these restaurant success tips, you can meet 2021 head on. #4:

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2021 Online Ordering Fine Dining Mobile Ordering 111

The Restaurant Group

DECEMBER 31, 2020

2021 Restaurant Industry Trends. After nine months of adapting to a new normal, here is our restaurant industry outlook for 2021 : 1. Shift to In-House Delivery. The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. Downsizing is a trend likely to continue into 2021.

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2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

JUNE 15, 2022

By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic. If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 And things are only looking up for the industry.

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Casual Design Fast Casual Outdoor 208

Modern Restaurant Management

APRIL 12, 2022

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. For fast-casual, the picture was grimmer: just 13 percent ordered more; worse still for dine-in, with only 12 percent of consumers ordering more.

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Pricing 2021 Fast Casual 2022 189

Modern Restaurant Management

SEPTEMBER 27, 2024

Though inflation peaked at seven percent in 2021 and has since decreased to 2.97 Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. ” That report finds that, through the first half of 2024, fast-casual restaurants saw visit growth of 3.2

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Food Truck Fast Casual 2024 Food 100

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. Download Now. Take Things Outside.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever. Meeting or Exceeding Customers’ Needs.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Help (Still) Wanted Throughout the Restaurant Industry. While the restaurant and foodservice industry added back 1.7M Roughly half of U.S. Roughly half of U.S.

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2022 2030 Food Supply Recruiting 207

The Food Corridor

FEBRUARY 2, 2021

The natural question now is: what you got 2021? What to Expect From 2021. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. As restrictions continue into 2021, shared kitchens have an opportunity to help small businesses make the most of new opportunities.

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2021 Kitchen Safety Back of House Front of House 75

Foodable

FEBRUARY 9, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. The 125-unit chain credited significant increases in delivery and app sales for the 121% YOY jump.

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Fast Casual 2021 Loyalty Program Casual 63

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

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2022 Employee Relations Outdoor Fast Casual 203

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 111

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71 through ghost-kitchen operator ChefSuite.

Customer Service 189

Customer Service Fast Casual Sustainability Customer Experience 189

Modern Restaurant Management

NOVEMBER 4, 2021

While many brands will continue to work with third-party delivery services – out of necessity but also awareness – more and more are investing in their O&O apps. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Foodable

JANUARY 14, 2021

Barron and LeFranc explore the brand successes and failures of 2020, and what that means for restaurants in 2021. Businesses that survived 2020 implemented delivery and takeout systems , turned to ghost kitchens, and invested in other technology that lowers staffing requirements.

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2020 2021 Fast Casual Point of Sale 69

Foodable

AUGUST 13, 2021

Listen to "Ghost Kitchen Trends | Market Wrap - Mid August 2021" on Spreaker. The next evolution of the restaurant industry has arrived, over the past two decades, I have had a chance to work with some of the fastest-growing brands and companies in the emerging category of fast-casual.

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2021 Marketing Fast Casual Casual 52

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Once that is submitted you are subject to a thorough review.

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Certification Fast Casual Sustainability Front of House 88

Black Box Intelligence

DECEMBER 16, 2022

Based on their 3-year same-store sales growth, the segments that performed the best fell under the limited-service category: quick service and fast casual. in December of 2021, which produced even lower staffing numbers. Off-premise sales include: to go (pickup), delivery, and drive-thru (where applicable).

Fast Casual 98

Fast Casual Point of Sale Front of House Fine Dining 98

BNG Point of Sale

OCTOBER 7, 2021

POS systems also enable online and delivery service ordering to prompt additional sales. Auto totals for fast and correct billing. For Management: Menu importing, integration, and fast editing. Online and delivery order capabilities. Coordination with third-party delivery apps. Online Ordering and Delivery.

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Point of Sale 2021 POS Loyalty Program 52

Foodable

MARCH 4, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

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Fast Casual Casual Innovation Delivery 52

Touch Bistro

AUGUST 20, 2021

In the past few years, the demand for third-party food delivery services has been on a steady rise. But during COVID-19 pandemic, the top four food delivery apps (DoorDash, Uber Eats, Grubhub, and Postmates) more than doubled their business to bring in a combined revenue of roughly $5.5 What Is a Third-Party Delivery Service?

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Black Box Intelligence

AUGUST 20, 2022

Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Putting it into a longer historical perspective, this is the weakest growth posted by the industry since February 2021 – the last month in which the industry lapped over a pre-pandemic month. July’s sales growth was +0.6% – a slowdown of 1.3

Fast Casual 98

Fast Casual Fine Dining Point of Sale Casual 98

Restaurant365

MARCH 3, 2022

37% are planning to travel during spring break, specifically, which is an increase from the 29% who were traveling for Spring Break 2021. Casual dining – 32%. Fast casual – 25%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists.

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Travel Fast Casual Social Media Fine Dining 146

Black Box Intelligence

OCTOBER 27, 2022

The findings reveal that the negative trend in traffic growth goes beyond 2021. Guest reviews reveal net sentiment for Ambiance fell five percentage points in Q3 compared to last quarter and nine percentage points compared to Q3 2021. Off-premise sales include: to go (pickup), delivery, and drive-thru (where applicable).

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2022 Point of Sale Fast Casual Fine Dining 98