Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months. Local Restaurants Leading the Return Over Casual Dining Chains. percent) over the year to March 2021.

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2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

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2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. An Unpopular Year. For full-service restaurants now, it’s about government restrictions.

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2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Restaurant Resiliency. Throughout one of the most challenging years for U.S. Throughout one of the most challenging years for U.S. Carry-out ended 2020 holding 46 percent of off-premises order share.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

JULY 26, 2021

The state of dining has transformed over the last year and a half and continues to rapidly evolve. Customer comfort levels with on-premise dining varies and proper hygiene continues to be at the forefront of diners’ minds. Takeout and delivery have been essential, and data suggests that off-premise dining is here to stay.

Guest Recovery 508

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. COVID-19 Safety.

2021 418

2021 Kitchen Safety Food Safety Loyalty Program 418

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

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2023 Guest Recovery Email Marketing Customer Service 474

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

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2021 Mobile Ordering Food Guest Recovery 286

EATER

DECEMBER 23, 2024

Restaurants are critical to economic recovery in a community, Button says, citing the importance of supporting other local businesses, too. Boxes filled with whole chickens, collard greens, apple pies, cranberry sauce, macaroni and cheese, and cornbread will reach roughly 2,000 people. Food is a right, Amanda says.

Guest Recovery 299

Guest Recovery Dine-in Events Small Business 299

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Modular Chicken.

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Modern Restaurant Management

APRIL 27, 2020

It includes documents to assist in organizing and reopening dining rooms and businesses. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Standard subscription and cover pricing resume only in January 2021* (restrictions apply). Employee health.

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Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

Modern Restaurant Management

DECEMBER 15, 2020

With COVID-19 slowing foot traffic, and the possibility for more in-person dining restrictions on the horizon, restaurant operators are increasingly investing in AI-enabled technology to redefine the restaurant experience. Restaurants are serving guests who are more digitally enabled than ever before. The Rise of Digital Channels.

Guest Recovery 438

Guest Recovery Mobile Ordering Customer Experience Customer Service 438

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. We like to think of it as a roadmap to success in 2021 and beyond. When it comes to making it through the winter, the health of your staff and guests is item number one. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

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2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021.

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Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange. “We consistently see the difference it makes to have $500 in savings, and the KFC Foundation is helping frontline workers build that emergency fund in just a few months.”

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Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. Happy Birthday, TCBY.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. TouchBistro Acquires TableUp.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

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2020 Franchising Franchise Food Order 487

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Aramark Creates Safety Plans.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent compared to 2019.

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Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton.

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Serving White Paper Food Recycling 517

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. We look forward to what the next 40 years will bring as we continue to lead the way in our communities.”

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public.

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. State of the Industry.

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2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” ” The Long Road to Recovery. he warm summer months and the arrival of outside dining provided a lifeline for a dining and hospitality industry that has been hit immensely hard by the COVID-19 pandemic.

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Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Here are 11 tips to set yourself up for success in 2021. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

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2021 Cash Management Management Management 136

EATER

JULY 2, 2021

NYC has allowed full-capacity dining since May 19, one of the earlier cities to do so, with places like Los Angeles, Chicago, and Austin following close behind. Are they doing the same for the customers that are dining in? Shutterstock. Ask about pay, time off, benefits, and management structure. How are they made?

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Hospitality Food Safety Front of House Guest Recovery 246

Modern Restaurant Management

SEPTEMBER 27, 2024

Though inflation peaked at seven percent in 2021 and has since decreased to 2.97 Though inflation peaked at seven percent in 2021 and has since decreased to 2.97 Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles. Economic Uncertainty (52 percent) 3. percent in 2018.

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Food Truck Fast Casual 2024 Food 251

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. 2021 was the Year of the Chickpea, and the trend will carry into 2022 – not just humus, but new products coming to market like chickpea-based ice cream, pastas, and flour. What Hotel Menu Trends Will Define 2022? b3lineicon|b3icon-trees|?|Trees. Sustainability.

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Hotels 2022 Menu Tip Distribution 148

Black Box Intelligence

JUNE 24, 2021

What has 2021 looked like for the restaurant industry so far? For instance, many restaurants are using dining space as a staging area for delivery orders. And should they make permanent modifications to the dining area? In order to pivot correctly, restaurants need to continue to stay up to date with off-premise dining trends.

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2021 Guest Recovery Consumer Goods Back of House 86

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Salata Debuts Franchise Microsite. Salata launched a new microsite for prospective franchisees.

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Franchising Franchise Loyalty Program Book 275