Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. Flynn Acquires Hefty Portfolio.

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Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Randy’s Donuts began franchising domestically in the summer of 2019. Randy's Donuts Plans Aggressive Expansion. In total, 165 stores are set to open.

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Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

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Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. Wing Zone Refresh.

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Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

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Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

AUGUST 11, 2021

For example, in 2019, a Cincinnati-based restaurant, Buffalo Wings & Rings, a franchise with 60 locations across the U.S, As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks. Support Women. Get Hungry for Feedback.

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Loyalty Program Social Media Mobile Ordering Online Ordering 495

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

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Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

MAY 22, 2024

Prior to joining IFMA in 2021, he led and managed businesses at Kraft, Jones Dairy Farm, Cargill, and McCormick & Co., The move away from the “real-estate/master area developer” for franchising expansion to now a more classic food operation-focused model makes it an ideal time to get into Subway.

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Front of House Back of House Leadership Franchising 471

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. A recent article in The New York Times cited a 5.7-percent Getting creative helps, too.

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Healthcare Cash Management Social Media Communication 508

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. PopID accounts also tie to loyalty programs for automatic credit with every purchase. US Foods Ghost Kitchens. US Foods Holding Corp.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Brooklyn Dumpling House just opened and they're already franchising the idea. When you come for pick up, you are designated a "locker" and code.

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2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MARCH 11, 2020

by the end of fiscal 2021. To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). Ross Franklin, CEO and Founder of Pure Green Franchise. The resilience, creativity and hard work displayed are efforts that our industry can be proud of.

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2020 Online Ordering Customer Experience Point of Sale 450

The Restaurant Times

JANUARY 26, 2021

In an exclusive conversation with The Restaurant Times , Nishant Tripathi, Co-Founder of Shake It Off(SIO) shares his thoughts on the growth strategy of Shake It Off and how cloud kitchen is a recipe for revival for restaurants in 2021. . In the initial stages of the pandemic situation, Shake It Off started losing out the franchise partners.

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Franchising Franchise Loyalty Program Online Ordering 98

Restaurant365

DECEMBER 4, 2020

No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business. Here are the top 12 operational challenges restaurant operators should expect in 2021: 1. Generating enough revenue to break even.

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2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

MARCH 16, 2020

Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times.

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Mobile Ordering Online Ordering Point of Sale POS 305

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021. million in 2021, to $974.9 Let’s dig in.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc.

Franchise 419

Franchise Franchising Customer Experience Point of Sale 419

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. All five restaurants are slated to open in 2021. Modular Chicken. Hot on Hot Chicken.

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Franchise Franchising 2020 2021 508

Aaron Allen & Associates

AUGUST 24, 2022

Pizza Hut Investing in Artificial Intelligence In 2021, Yum! Are You Looking for a Pizza Franchise? If you’re interested in buying the best pizza franchise for your market, we would love to get in touch. Brands acquired Kvantum, Tictuk, and Dragontail.

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Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

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Franchise Franchising Customer Experience 2020 261

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. In 2021, we will see a dip in customer satisfaction. Here are their responses.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. After signing a franchise agreement, owners are operational on the platform within 10 days. Yelp Sees COVID Effect.

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Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JUNE 3, 2021

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). Franchise Operations Index. Apps are being downloaded for convenience and discounts.

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2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

DECEMBER 4, 2020

Over one-quarter of respondents (27 percent) believe that a company's social distancing policies are among the most important characteristics when choosing a local business, roughly equal with the appearance of the store (28 percent), and above familiarity (21 percent) and loyalty (19 percent). Paytronix Systems, Inc.,

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Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

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2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP).

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Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. “As we approach the 50th Anniversary of Starbucks in 2021, we honor our past while looking to the future with a long runway of healthy growth ahead,” said Johnson. Step Up to The Table. " Lightspeed Acquires Upserve.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

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Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. Franchising for Heroes.

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Franchise Franchising Loyalty Program 2022 444

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. White Castle Salutes Long-Term Employees. Nathan's Famous in France.

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Franchise Franchising Customer Experience Back of House 462

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

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2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. ” Off-Premise Focus. Fast casual and fine dining establishments need to modify their menus to tasty food that travels well.

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2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

DECEMBER 17, 2024

This is why it’s essential that operators invest in comprehensive training programs and foster a positive work environment. A well-trained, motivated workforce is the cornerstone of exceptional service and high-quality products – two factors that are critical to generating customer loyalty.

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2025 Back of House Front of House Customer Experience 419