Modern Restaurant Management

JANUARY 15, 2021

The experts at 7shifts’ released a data-backed study titled “How Restaurants are Evolving Labor with Third-Party Delivery in 2021." To get a sense of how sit-down restaurants are faring to start 2021, foot traffic analytics firm Placer.ai Our industry is resilient and consumer demand for restaurants remains strong.”

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Better Delivery.

2021 418

2021 Kitchen Safety Food Safety Loyalty Program 418

Modern Restaurant Management

DECEMBER 31, 2024

“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.”

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 19, 2021

Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. These tools were critical to surviving the worst of the pandemic, and now, as vaccines roll out and restrictions lift, restaurant technology will continue to play a major role in the recovery of the industry.

Guest Recovery 473

Guest Recovery Point of Sale Inventory Back of House 473

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. ” The results are part of an Oracle Food and Beverage survey conducted by Untold Insights in September 2021. Christmas Day delivers second-highest day for check value across 2021.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. In 2021, that market will grow as meal kits provide all-in-one solutions for families staying at home and wanting easy, healthy and delicious meals.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask.

2023 474

2023 Guest Recovery Email Marketing Customer Service 474

Modern Restaurant Management

APRIL 27, 2020

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback. First is an enhanced restaurant management platform.

Food Safety 578

Food Safety Document Guest Recovery Download 578

EATER

DECEMBER 23, 2024

Restaurants are critical to economic recovery in a community, Button says, citing the importance of supporting other local businesses, too. percent in 2021 to 12.4 In early December, she and Shanti led a collaborative pinxtos dinner at the re-opened Crate, using the proceeds to assist employees impacted during the restaurants closure.

Guest Recovery 293

Guest Recovery Dine-in Events Small Business 293

Modern Restaurant Management

DECEMBER 15, 2020

Restaurants are serving guests who are more digitally enabled than ever before. This way, operators can create highly personalized, almost predictive, guest experiences. Full-Speed Ahead: 2021. Even as customers slowly return to their favorite dining rooms, a full-blown recovery will take time.

Guest Recovery 438

Guest Recovery Mobile Ordering Customer Experience Customer Service 438

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. We like to think of it as a roadmap to success in 2021 and beyond. When it comes to making it through the winter, the health of your staff and guests is item number one. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent compared to 2019. .

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Here are 11 tips to set yourself up for success in 2021. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

2021 136

2021 Cash Management Management Management 136

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

Modern Restaurant Management

DECEMBER 14, 2020

“As we approach the 50th Anniversary of Starbucks in 2021, we honor our past while looking to the future with a long runway of healthy growth ahead,” said Johnson. Currently available in parts of Florida and Massachusetts, the national rollout will continue through 2021.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

AUGUST 3, 2020

The two biggest challenges noted were “declining local consumer demand” and “limited dine-in capacity,” closely followed by “keeping staff and guests from contracting COVID-19.” ” The pace of recovery for Yum! Their recovery pace is only quickening. ” Investment.

2020 487

2020 Franchise Franchising Food Order 487

Cheetah

APRIL 26, 2021

Which brings us to the question: Is starting a food truck in 2021 still a good idea? Food trucks in 2021 can be a lifeline for existing restaurants hit by Covid-19 or a low-cost alternative for first-time food entrepreneurs looking to start a new business. In fact, the industry is set on a quick recovery. billion – a 2.4%

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Restaurant Business

NOVEMBER 22, 2022

million workers in the restaurant industry as of May 2021—a sharp decline from the industry’s peak of 14.7 Importance of customer experience With recovery being the top priority for restaurants the past year or so, enhancing customer experiences will be key going forward. According to Statista, there were 11.2 million workers.

Tip Distribution 246

Tip Distribution Guest Recovery Customer Experience Consumer Goods 246

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. ” 15.9

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 246

Hospitality Food Safety Front of House Guest Recovery 246

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. Now, the City Council of New York City has voted to extend local law 1932-A until March 31st, 2021. We’re focusing on our guests’ safety, health and well-being.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

EATER

MAY 20, 2022

As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram. It’s so valuable that some operators have considered paying ransom to hackers who gain control over their accounts.

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

Black Box Intelligence

JUNE 24, 2021

What has 2021 looked like for the restaurant industry so far? Despite high unemployment, many businesses are having trouble filling open positions, forcing restaurant owners to balance the recovery with labor challenges. How large is the restaurant industry 2021? As of January, 2021, the U.S. million people.

2021 86

2021 Guest Recovery Consumer Goods Back of House 86

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. “As we look ahead to 2021, flexibility and safety will remain top priorities. Restaurant Guests and COVID. ” Black Friday Gift Card Sales. .”

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Hot Schedules

NOVEMBER 3, 2021

2021 was the Year of the Chickpea, and the trend will carry into 2022 – not just humus, but new products coming to market like chickpea-based ice cream, pastas, and flour. Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something. b3lineicon|b3icon-heart-care|?|Heart

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Restaurant365

MAY 26, 2021

More than ever before, adopting efficient practices and processes, especially in tight margin segments of business, like alcohol, is a key to successful recovery and resurgence for 2021. Without efficient processes, businesses from bars to hotels can get lost in the weeds and lose time that should otherwise be spent with their guests.

Bar 158

Bar Guest Recovery Cash Management Food Truck 158

Modern Restaurant Management

SEPTEMBER 27, 2024

Though inflation peaked at seven percent in 2021 and has since decreased to 2.97 Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests. Notably, on average, 90 percent of guests who book an experience at a business, book another experience on a future visit. percent in 2018.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Black Box Intelligence

SEPTEMBER 13, 2021

According to our data, as of July 2021, sales are up by 2% on average. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. We recommend you look at these numbers in the form of a growth rate.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fast Casual 98

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. percent) over the year to March 2021. Punchh announced the results of the Cinco de Mayo campaigns it powered for its restaurant brands on May 5, 2021. In fact, 67 percent of all SMBs fear that inflation will hurt their recovery. percent over the next ten years (2021 to 2031).

2021 504

2021 Consumer Goods Small Business 2020 504

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Black Box Intelligence

JUNE 21, 2021

Recovery from the pandemic is unlike anything we’ve ever seen; you can’t compare it to a typical recession or major crisis like a natural disaster. Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers. Taking on the Recovery with the right Data.

Guest Recovery 98

Guest Recovery Consumer Goods Customer Service Sourcing 98

Restaurant365

APRIL 16, 2021

To be certain, your restaurant profit margin in 2020 and 2021 probably look significantly different than past years. According to payroll experts , half of the states in the US have or will see minimum wage increases in 2021. New specials or promos can be an exciting way to welcome guests back to your restaurant.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. percent between 2021 to 2028. This article was originally published in the CATERER MIDDLE EAST on July 19, 2021. . It is likely to expand at a CAGR of 6.4

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Aaron Allen & Associates

SEPTEMBER 24, 2021

It’s the same thing over and over, and constant coverage we’re consuming on the pandemic in multiple facets — now on to restaurant recovery from COVID. Last Updated on January 29, 2021 Every restaurant bleeds — it’s simply a question of where and how much. Even World War I didn’t impact the planet as much as COVID has. Related Content.

Audits 104

Audits Guest Recovery Government 2020 104