Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. Consider these additional stats: 88 percent of families report visiting the drive-thru in the past two months. In other words, you have to be quick.

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2021 Consumer Goods Fast Casual Loyalty Program 488

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

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2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Sales velocity is now -1 percent vs August 28, 2021. ” Supporting Local.

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2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

SEPTEMBER 1, 2021

Innovative labor management technology lets managers quickly make and approve schedules, and employees can manage schedules online without any of the potential mix-ups that come with traditional schedule building. Modern inventory technology keeps food costs under control as you monitor waste and spoilage.

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2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

JUNE 3, 2021

63 percent want designated drive-thru lanes for mobile orders, far outranking other restaurant innovations. CGA’s consumer research has signs that sizeable numbers will be looking to the On Premise to mark events like these in 2021. In the 2021 report, FranConnected analyzed over 165K FBC interactions between Jan.

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2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

MARCH 11, 2025

In terms of pricing, we did have to raise our prices a bit in 2021 due to cost increases, and we’ve been able to keep them steady, fortunately. In turn, this shift forced the restaurant industry to adapt and innovate at a high speed. We’ve found ways to use less plastic and recycle more.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

JUNE 17, 2022

Vegan or plant-based culinary trends and innovative methods of eating have captured the attention of the entire world. Plant-based entrées can help a restaurant stand apart from its competitors by generating interest in its innovative and creative offering, and also by linking a product with environmental sustainability and health.

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Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

MAY 5, 2021

Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -4 percent vs April 10, 2021. California.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now +1 percent vs August 14, 2021. Sales velocity is now 0 percent vs August 14, 2021. amid COVID, but 2021 data indicates rapid recovery.

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2021 2019 Point of Sale White Paper 395

Modern Restaurant Management

FEBRUARY 17, 2021

According to Snagajob data, QSR positions were the most in-demand jobs across all applicable industries in January 2021, as the sector continues to rise despite the challenges of COVID-19. published the Paytronix Annual Restaurant Gift Card Sales Report: 2021, which finds that overall, 2020 card sales fell by 31.8 QSR Hiring.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Goliath Consulting

NOVEMBER 22, 2020

Here are three innovative ideas to get in on the holiday action. The post Navigating the Bar Business During the Holidays and into 2021 appeared first on Goliath Consulting Group. The Seltzer Market. Seltzers exploded on the scene in 2018 and continue to grow in market share.

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Bar 2021 Restaurant Law Beverage 397

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. In 2021, that market will grow as meal kits provide all-in-one solutions for families staying at home and wanting easy, healthy and delicious meals.

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2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

DECEMBER 17, 2020

Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. The newest innovations we observe are restaurants investing in ghost kitchens to service larger geographic areas and building out outdoor dining tents which increasingly resemble indoor dining.

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Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

JUNE 28, 2022

In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector. Uber technologies came out with a major innovation in March 2022. million raise back in May 2021. Robotic Pizza at Picnic. Another $4.2

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Delivery Food Customer Service Front of House 575

Modern Restaurant Management

DECEMBER 31, 2024

Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes. The findings provide industry partners with exclusive data on emerging consumer preferences and innovation areas poised to differentiate brands in a highly-competitive marketplace.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 21, 2021

Innovative Takes on Classic Comfort Food : While comfort food will continue to be in high demand, many customers would like to see innovative new versions of classic dishes. 2021 Midyear U.S. Trends Update, Technomic, July 2021. What’s Next for Independent Restaurants, IFMA 2021.

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2022 2021 Innovation Customer Service 450

Goliath Consulting

MAY 10, 2021

With the pandemic and climate change being hot topics in recent months, Summer 2021 will have guests wanting to see more healthy and sustainable items on their menu. By testing and offering a wide breadth of meatless options,” they added, they are “ doubl(ing) down on its pledge to bring more innovation to the vegetarian space.”.

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Beverage 2021 Food Seasonal Menu 259

Modern Restaurant Management

MARCH 25, 2021

This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Now, Clover is working with their restaurant to enable touchless payment capabilities as they prepare to begin hosting more dine-in customers again in 2021.

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Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Hot on Hot Chicken.

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Franchising Franchise 2020 2021 508

EATER

APRIL 2, 2025

Amid unprecedented chaos that shuttered thousands of restaurants across the country, the organization canceled its ceremonies in 2020 and 2021. This years announcement marks the five-year anniversary of the outbreak of the COVID-19 pandemic , which brought about several changes to the awards program.

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2025 Beverage Leadership Hospitality 334

Modern Restaurant Management

DECEMBER 8, 2021

Operations, told analysts in April 2021 that more than 90 percent of their business was generated from their drive-thrus. According to data from the NPD Group, fast-food chains dominated the restaurant market for 12 months ending in March 2021, gaining 7.1 Joe Erlinger, head of McDonald’s U.S.

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Customer Experience Customer Service Point of Sale Dine-in 531

Modern Restaurant Management

SEPTEMBER 20, 2021

In fact, in a May 2021 survey of 800 U.S. To answer the question, RMS conducted online ordering behavior research, the first of its kind, in conjunction with the University of South Florida’s Center for Marketing and Sales Innovation (CMS I) and using TGI Fridays’ online menu.

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Menu Mobile Ordering Online Ordering Website Management 493

Modern Restaurant Management

FEBRUARY 25, 2021

Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021. Nearly half of restaurant owners or managers plan to continue offering digital menu access using URL or QR codes in 2021. 58 percent of restaurants prefer to use their own app or website for delivery.

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Social Media Retail Website Management Online Ordering 395

Modern Restaurant Management

MAY 19, 2021

QSRs entered 2021 looking much different than they did a year ago, after having made significant and creative changes to their business models in the wake of the pandemic. Moving Forward with Rapid Innovation. Operations were changed to support delivery, mobile ordering, drive-thru, and self-service.

Mobile Ordering 491

Mobile Ordering Technology Online Ordering Customer Service 491

Modern Restaurant Management

OCTOBER 11, 2022

Since the launch of the app in January 2021, Dutch Bros continues to listen to customers as they build their innovation roadmap, evolving the experience by creating new ways for customers to engage through the “Fun Stuff” area and the ability to share rewards with family and friends.

Social Media 542

Social Media Email Marketing Customer Experience Communication 542

Goliath Consulting

AUGUST 21, 2021

“In 2020, new food and drink line extensions plummeted by 29% versus the prior three-year average in multi-outlet retailers and convenience stores, per an innovation report from IRI.” The post Fall 2021 Food & Beverage Trends appeared first on. However, when it comes to fall, food trends are a lot easier to predict.

Beverage 333

Beverage 2021 Food Seasonal Menu 333

Modern Restaurant Management

MAY 22, 2024

Prior to joining IFMA in 2021, he led and managed businesses at Kraft, Jones Dairy Farm, Cargill, and McCormick & Co., Kafarakis also served as President of the Specialty Food Association (SFA) and Chief Innovation and Member Advancement Officer at the National Restaurant Association. What’s next for Subway?

Front of House 471

Front of House Back of House Leadership Franchise 471

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business.

Customer Experience 470

Customer Experience Online Ordering Customer Service Mobile Ordering 470

Modern Restaurant Management

NOVEMBER 5, 2021

Since then, sales have fluctuated in response to surges of COVID-19 cases, climbing up to $72 billion in August 2021. How Innovative Supply Chain Technology Can Empower Purchase Decisions. Nearly half of supply chain leaders increased spending on innovative technologies in the past year and a half.

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Food Supply Supplies Customer Service Fine Dining 590

Goliath Consulting

AUGUST 1, 2023

per year on average from 2016 to 2021. Matcha-infused cocktails are also a great innovation to consider. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers. “Sushi Restaurants in the US – Market Size 2021.”

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Innovation Fine Dining 2021 Email Marketing 195

Modern Restaurant Management

JANUARY 26, 2023

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. How would you characterize 2022 for restaurants? What were major challenges for them? What are ways they can bring more people in?

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2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Help (Still) Wanted Throughout the Restaurant Industry. While the restaurant and foodservice industry added back 1.7M

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2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

DECEMBER 14, 2021

Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 From there, restaurants can build processes and inject innovation into this framework. Here's a summary of what to expect and what restaurants can do to stay ahead. Staffing Shortages Continue.

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2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. Keep in mind that many of these are newer innovations, so they might not be buttoned up to perfection. COVID-19 has changed how the foodservice world operates. One trend gaining traction is touchless technology.

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Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

OCTOBER 26, 2022

Although these fees can be a growth inhibitor, innovative credit card processing software, services and solutions can help drive growth and mitigate the impact of rising interchange fees. merchants in 2021, up from 75.9 According to the Nilson Report, U.S. merchants who accepted credit cards as payment for goods and services paid $105.23

Consumer Goods 449

Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

MARCH 9, 2022

According to Future Market Insights, since 2021, online food delivery services market is growing at over 9.5% As people still want to be amazed by the experience of eating at home, restaurant owners are using innovative intelligent and personalized packaging options to make their food feel like a complete meal before the consumer eats it.

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Compost Sustainability Online Ordering Kitchen Safety 520