Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

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2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Sales velocity is now -1 percent vs August 28, 2021. ” Supporting Local.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

JUNE 17, 2022

Vegan or plant-based culinary trends and innovative methods of eating have captured the attention of the entire world. Plant-based entrées can help a restaurant stand apart from its competitors by generating interest in its innovative and creative offering, and also by linking a product with environmental sustainability and health.

Innovation 474

Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

JUNE 3, 2021

63 percent want designated drive-thru lanes for mobile orders, far outranking other restaurant innovations. CGA’s consumer research has signs that sizeable numbers will be looking to the On Premise to mark events like these in 2021. In the 2021 report, FranConnected analyzed over 165K FBC interactions between Jan.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now +1 percent vs August 14, 2021. Sales velocity is now 0 percent vs August 14, 2021. Sales velocity is now -4 percent vs August 24, 2019.

2021 395

2021 2019 Point of Sale White Paper 395

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. In 2021, that market will grow as meal kits provide all-in-one solutions for families staying at home and wanting easy, healthy and delicious meals.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

MARCH 9, 2022

Intelligent packaging allows restaurant owners to charge premium amount for well packaged meal, as consumers believe that sustainable packaging has a higher perceived value. Restaurants Are Stepping up their Online Food Delivery Game through Smart and Sustainable Packaging. of overall waste generated in 2021.

Compost 520

Compost Sustainability Online Ordering Kitchen Safety 520

EATER

APRIL 2, 2025

Amid unprecedented chaos that shuttered thousands of restaurants across the country, the organization canceled its ceremonies in 2020 and 2021. This years announcement marks the five-year anniversary of the outbreak of the COVID-19 pandemic , which brought about several changes to the awards program.

2025 282

2025 Beverage Leadership Hospitality 282

Goliath Consulting

MAY 10, 2021

With the pandemic and climate change being hot topics in recent months, Summer 2021 will have guests wanting to see more healthy and sustainable items on their menu. By testing and offering a wide breadth of meatless options,” they added, they are “ doubl(ing) down on its pledge to bring more innovation to the vegetarian space.”.

Beverage 259

Beverage 2021 Food Seasonal Menu 259

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Streamlined Menus with More Plant-Based Options and Sustainable Packaging. Help (Still) Wanted Throughout the Restaurant Industry.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

MAY 22, 2024

Prior to joining IFMA in 2021, he led and managed businesses at Kraft, Jones Dairy Farm, Cargill, and McCormick & Co., Kafarakis also served as President of the Specialty Food Association (SFA) and Chief Innovation and Member Advancement Officer at the National Restaurant Association. What’s next for Subway?

Front of House 471

Front of House Back of House Leadership Franchise 471

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Sustainability and healthy options rising in importance.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 6, 2022

In a recent study, at least 52 percemt of restaurants claim they are considering exploring the ghost kitchen’s delivery-only model to sustain demand and maintain their brand. Connected warewashing dispensers leverage the IoT to support cleanliness, food safety compliance, sustainability and the bottom line.

Operations 491

Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

DECEMBER 14, 2021

Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 From there, restaurants can build processes and inject innovation into this framework. Here's a summary of what to expect and what restaurants can do to stay ahead. Staffing Shortages Continue.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

MARCH 23, 2022

Over the past decade, the restaurant business has been changing with the innovations in cooking equipment and advent of ghost and cloud kitchen. percent from 2021 to 2027. Expansion of the food service industry, product innovations, and surge in number of quick service restaurants have boosted the growth of the market.

Equipment 520

Equipment Innovation Customer Service Food Order 520

Modern Restaurant Management

AUGUST 5, 2022

This, in turn, will help various QSRs to innovate with different ingredients and offer a wide variety of plant-based food products. After analyzing the response from consumers, the fast-food joint will offer meat-free food products permanently to achieve its goal of sustainability.

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2030 Customer Experience Innovation 2022 450

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

NOVEMBER 11, 2022

Worldwide food service packaging market was valued at over USD 118 billion in 2021 and will surpass a revenue collection of USD 186 billion by 2028 with an annual growth rate of five percent from 2022 to 2030. In March 2021, nearly 47 percent of American citizens had used a food delivery application during the pandemic period.

Marketing 416

Marketing Food 2030 Transportation 416

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

DECEMBER 16, 2021

2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is — applying what it has learned during a challenging two-year period and adopting technology that reinforces the industry’s innate appetite for innovation. Jay Fiske, Vice President, Powerhouse Dynamics.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

SEPTEMBER 23, 2020

“We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. is rolling out a suite of features and extended price cuts through March 2021 to support restaurants during the COVID-19 pandemic. GoTab Secures Funding.

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

FEBRUARY 18, 2021

In 2021, we are looking ahead with an eye towards growth, and evolution. Where the opportunity is for restaurants in 2021 Despite the blow that 2020 dealt our industry, there is immense opportunity that comes from it. For restaurants, 2020 was a year full of challenges. that's a really good thing.it

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. Demand for innovation continues. percent compared to 2019.

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, restaurants need to continue to stay as flexible as possible, learning from 2020 and 2021 while educating personnel and staying up-to-speed on current technological advancements and solutions that can help streamline operations and improve efficiency. Buck Sleeper, Director, Innovation Consulting, ? EPAM Continuum.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. million over the next five years to build and sustain the program. Holsom by Yogurtland. ” Delivering Jobs.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Perfect Daily Grind

SEPTEMBER 2, 2022

billion in earnings from 2021/22 coffee exports. ofi secures US $1.975 billion sustainability-linked loan. The three-year loan, which also includes a two and three-year revolving credit facility, will be used to achieve the food and beverage supplier’s sustainability targets – including in its coffee supply chains.

Government 128

Government Sustainability 2021 Sourcing 128

Modern Restaurant Management

DECEMBER 21, 2020

Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value. You have to constantly adjust and innovate based on what's happening in the marketplace and environment. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 3, 2023

snack period traffic to restaurants and retail foodservice outlets increased by two percent in 2022, over a double-digit gain in 2021. Traffic at the retail foodservice morning meal, most of which were to convenience stores, was up four percent last year, over a three percent gain in 2021. The breakfast and A.M.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. An award recipient is both innovative and consistent, through storytelling on a plate; in food media; and in the broader food system.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

MAY 20, 2024

Red Lobster has had a really rough last 10 years, maybe even worse than the rest of us; since 2021, the chain has had five different CEOs. Just four years later, in January 2024, Thai Union was ready to get out of the restaurant business , citing “sustained industry headwinds, higher interest rates and rising material and labor costs.”

Fast Casual 363

Fast Casual Cash Management 2014 Casual 363

EATER

FEBRUARY 4, 2021

When I finally left the doughnut job in 2009, I left the industry entirely — not because I wanted another career, but because I couldn’t see a path to a sustainable, balanced life in food. So did my coworkers: If anything, we sustained each other, for better and worse, providing a valued support system.

Kitchen Safety 348

Kitchen Safety Social Media Back of House Cash Management 348

Modern Restaurant Management

NOVEMBER 17, 2020

Restaurants and event spaces can offer consumers incentives to book post-holiday parties in the spring months of 2021. percent responded “some time in 2021.” Although digital sales are expected to decrease in 2021, over half of the industry’s business will come through digital channels by 2025. ” 15.9

2020 402

2020 Mobile Ordering Online Ordering Food Order 402