Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). TECH: Social distancing and contact-free technology will be indispensable in 2021, as sanitation and safety concerns around COVID-19 remain (14).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Simplified Mobile Experience.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

AUGUST 5, 2021

Restaurant and bar employment (as of July 2021) remains down by 1.5 One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. in 2021 or double the previous forecast. Food Trucks Factor in the New Normal.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Read on to discover the five restaurant industry trends for 2021 and beyond. Online Ordering. It goes without saying that in 2021, online ordering is here to stay.

2021 78

2021 Online Ordering Outdoor Kitchen Safety 78

Modern Restaurant Management

OCTOBER 7, 2021

Kitchen operations. Food safety and restaurant cleanliness. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Kitchen Operations. Food Safety and Restaurant Cleanliness.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Perfect Daily Grind

MAY 17, 2022

Just over 20 years on in 2021, Statista estimated that some 4.9 Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We and Ed say. The pandemic just sped up this process.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

The Restaurant Times

JANUARY 11, 2022

Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards. Here is a 2021 Recap of the Indian restaurant industry. . Technological Advances Kick Start 2021 The Indian Restaurant Industry. April: Getting Through The Pandemic Once Again . (i)

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

The Restaurant Times

MAY 29, 2021

A cloud kitchen, also known as a ghost kitchen, virtual restaurant, or dark kitchen, is a delivery-only restaurant format that doesn’t offer dine-in service. Setting up a cloud kitchen business is significantly cheaper as compared to a traditional restaurant. . Advantages of the Cloud Kitchen Model.

2021 52

2021 Kitchen Safety Mobile Ordering Online Ordering 52

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. But what can you do?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. This has left restaurants struggling to find and retain staff.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. But with the growth in off-premise dining comes extra pressure for businesses.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Focus POS

MARCH 24, 2021

5 Reasons Why Restaurants Need Contactless Mobile Pay-at-Table Solutions. With vaccines rolling out, 2021 will hopefully be the year that restaurant operations can resume as normal. Keep reading to discover why this kind of solution will be critical for restaurants in 2021. . . Reduce Face-to-Face Contact.

Mobile Ordering 88

Mobile Ordering POS Kitchen Safety Customer Service 88

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. During the pandemic, mobile ordering at the national coffee chain skyrocketed, making up a quarter of all orders.

Mobile Ordering 128

Mobile Ordering Customer Service Food Order Online Ordering 128

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. We’re focusing on our guests’ safety, health and well-being.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Next year, operators will continue to lean into technologies like order and pay-at-the-table options, mobile ordering and curbside operations to increase efficiency and decrease the number of staff needed.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, restaurants need to continue to stay as flexible as possible, learning from 2020 and 2021 while educating personnel and staying up-to-speed on current technological advancements and solutions that can help streamline operations and improve efficiency. Steve Fredette, Co-Founder and President at Toast.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

MAY 28, 2021

Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago. Noodles & Company's Humboldt Park ghost kitchen is located at 3220 W. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. BurgerFi’s estimated 2021 net company revenues and 13.6x BurgerFi’s estimated 2021 adjusted EBITDA of $10.5 Its new Business Dining 2.0

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Goliath Consulting

AUGUST 27, 2021

Moley is known as the “world’s first robotic kitchen” that has the ability to cook over thousands of recipes, plate the dishes, and clean after it’s done. Cracker Barrel has introduced its mobile app that allows customers to pay for their meals ahead of time. The machine can now scan its employees’ hands to ensure food safety.

Food 88

Food Kitchen Safety Mobile Ordering Food Order 88

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

2020 161

2020 Mobile Ordering Online Ordering Food Order 161

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp. As a result, 75 percent of restaurant operators now consider off-premise dining to be their best growth opportunity.1.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Restaurant Engine

MAY 26, 2021

The future is here, and automated kitchens are trending. With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. The newly imagined restaurant of today might find itself looking to automated kitchens. What is an Automated Kitchen?

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. 65 percent wipe down bathroom and kitchen surfaces. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

EATER

MARCH 30, 2022

They say it’s very difficult, because you need permission, kitchen licenses, and all these permits,” he says in Spanish. But others worry the proposed regulations don’t prioritize food safety enough to protect consumers. Still, Trujillo hasn’t tried to get a permit, because of the warnings he’s heard from other vendors.

Food 98

Food Food Safety Kitchen Safety License 98

The Food Corridor

MAY 10, 2021

Bootstrapping a shared commercial kitchen is never easy. Here we take a look at some examples of community projects involving shared-use commercial kitchens that each received hundreds of thousands of dollars to make an impact in their communities. . Inspirational Shared Kitchen Projects Already Funded. March 3, 2021.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance. " Lightspeed Acquires Upserve.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Culinary Digital

AUGUST 10, 2021

With an increasing demand for safety and hygiene, the foodservice industry needed to prioritize the health and safety of these communities. Meal delivery programs are increasing to provide seniors with hospitality-style dining with room service and mobile delivery carts. in the forecast period of 2021 and 2026.

Dine-in 52

Dine-in Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

EATER

MAY 5, 2023

That’s not just due to safety and health concerns ( ball pits are known to be bacterial cesspits ). By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group. Today, you’d be hard-pressed to find one.

Fast Casual 111

Fast Casual Food Food Order Mobile Ordering 111