Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

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2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

SEPTEMBER 1, 2021

After the rollercoaster of the last year and a half, the restaurant industry is moving forward with making upgrades they put off because of the disruption COVID-19 created. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now? Technology Consolidation. Savings on Prime Costs.

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2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. is a preview of the trends and practices that will shape the hospitality industry in 2021. Here are their views.

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2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

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2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Yelp Data shows restaurants are reopening amidst a surge in diner demand. million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs.

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2021 Fast Casual Online Ordering Consumer Goods 493

Goliath Consulting

NOVEMBER 22, 2020

Goliath Consulting Group analyzed data from our clients and national trends to identify some key options restaurants can utilize to expand their holiday business. Take Advantage of Modified To-Go Laws. With many municipalities modifying laws on delivery and to-go alcoholic beverages, restaurants have a lot of room to get creative.

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Bar 2021 Restaurant Law Beverage 397

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Curbside pickups at fast food restaurants dip.

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2021 Fast Casual Mobile Ordering Guest Recovery 474

7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business. This restaurant payroll guide will teach you: What payroll is. How to solve payroll tax issues.

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2021 Tip Distribution Restaurant Law Insurance 370

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. Here’s are some highlights: 40 percent of restaurants could not pay full rent in July, showing the extended effects of labor shortages and inflation on this industry.

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2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. restaurants, a historically defining moment for the industry. Event Planning Is Back.

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2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

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2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021.

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2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. For full-service restaurants now, it’s about government restrictions. An Unpopular Year.

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2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

AUGUST 6, 2021

restaurant scene. restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. billion in June, 2021, the organization estimated. “The pandemic hit restaurants across the U.S. “The pandemic hit restaurants across the U.S. That’s 6.6%

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Insurance 2021 Guest Recovery Point of Sale 493

Culinary Cues

FEBRUARY 25, 2021

Let them know about sales, food cost, labor cost, changes in vendor prices, increases in utilities, mortgage or lease arrangements, and how profitable or unprofitable the restaurant is. Murphy’s Law is always applicable: “If something can go wrong, it probably will”. Restaurant Consulting. Be that person. CAFÉ Talks Podcast.

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2021 Point of Sale Take-out Reference 457

Modern Restaurant Management

AUGUST 31, 2021

This edition of MRM Research Roundup features the importance of internet searching, the struggle to acquire and retain talent, and the 25 best cities for restaurant workers. 100 percent of states have bars and restaurants open indoor completely (with no capacity restrictions). Sales velocity is now -3 percent vs August 14, 2021.

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2021 2019 Point of Sale White Paper 395

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. As we venture further into 2021, here are the trends from the COVID era we believe are here to stay: Food Safety Will Remain Consumers’ Top Concern.

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Food Safety Recycling Restaurant Law Front of House 558

EATER

MARCH 11, 2025

I was in a restaurant for my moms birthday when the World Health Organization declared the spread of coronavirus a pandemic, and, in between sewing my own cloth masks and attending cursed Zoom happy hours, my colleagues and I reported relentlessly on the crisis unfolding in the restaurant world. Some things did get better.

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Food Supply Outdoor Food Order Food Safety 292

Modern Restaurant Management

FEBRUARY 8, 2022

Taking effect on December 28, 2021, the rule is proving confusing to owners, operators, and tip-producing and non-tip producing employees (especially since often that employee is one and the same within any given shift). With guidance from your legal team, create a restaurant policy that outlines your compliance strategy.

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Restaurant Law Back of House Training Equipment 493

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021.

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Marketing Email Marketing Loyalty Program Point of Sale 508

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.

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Hiring Employee Relations Leadership Restaurant Law 530

Modern Restaurant Management

FEBRUARY 23, 2021

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia gets into a spirited discussion about to-go cocktails, 2021 beverage trends and more with Nicole Quist, Beverage Director for bartaco. Quist revamped the menu and researched the laws in the states in which they operate.

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Restaurant Law 2021 Beverage Hospitality 446

Modern Restaurant Management

SEPTEMBER 10, 2024

Running a restaurant comes with a unique set of risks, especially when serving alcohol. For example, if your establishment serves alcohol to an intoxicated patron who subsequently drives and causes an accident, your business could be held liable for any resulting property damage, personal injury, or even fatalities, depending on local laws.

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Serving Insurance Restaurant Law Customer Service 417

Modern Restaurant Management

APRIL 21, 2021

Laws affecting restaurants have changed frequently over the past year, largely with restrictions on capacity and indoor dining, and the employer-employee relationship has endured changes and challenges as well. As such, it is advisable to consult with an attorney to discuss your specific circumstances.

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Restaurant Law Employee Relations 2021 Hospitality 493

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. merchants in 2021, up from 75.9

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Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. In fact, according to the Bureau of Labor Statistics (BLS), between April and July 2021, the number of employed youth aged 16 to 24 years old rose by 2.4 million or 22.5

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Employee Relations Restaurant Law Food Safety Equipment 438

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. An earlier version of the law was passed in 2012, but was struck down in 2019. Litigation. Oregon Mutual Insurance Co.,

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2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. Restaurants effectively had to reinvent themselves as to-go tech brands to survive.

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Food Supply Restaurant Law Email Marketing Mobile Ordering 499

Modern Restaurant Management

JANUARY 3, 2022

According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell.

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Customer Experience Consumer Goods Customer Service Mobile Ordering 553

Modern Restaurant Management

APRIL 13, 2021

Did you know that more sexual harassment claims are filed in the restaurant industry than in any other industry? Sexual Assault Awareness Month (SAAM) in April is an opportunity for restaurant and bar owners to review existing policies and develop new ones. What if an incident occurs outside of the restaurant or bar?

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Insurance Restaurant Law Definition Article 450

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

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Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Under the ruling, California restaurants may still not serve foie gras to California consumers. Litigation.

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2020 Restaurant Law Agriculture Compost 410

Modern Restaurant Management

MARCH 11, 2021

What are ways that restaurants can build business safely and reopen their doors as the future emerges — even while COVID cases continue and vaccine distribution is happening? Customers and restaurants are opting for contactless payment – tap cards, phone payments, and QR code-driven billing. Florida is the first U.S.

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License Government Customer Experience Fine Dining 533

Modern Restaurant Management

MARCH 3, 2021

In addition, the guidance, while characterized by OSHA as making recommendations that are “advisory in nature,” appear to impose additional obligations on employers to make their workplaces safe for employees as the COVID-19 pandemic trudges into 2021. For restaurant employees, this includes both co-workers and customers.

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Employee Relations Food Safety Restaurant Law Education 399

Modern Restaurant Management

APRIL 29, 2021

South Florida is turning on the heat as vacant kitchens sizzle up with renowned restaurants, reigniting a restaurant-going experience. Spurred by favorable tax laws, tropical weather and relaxed COVID-19 restrictions, many have flocked to South Florida, relocating their families and businesses.

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Operations Restaurant Law Government Outdoor 450

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021.

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Mobile Ordering Restaurant Law Seating Customer Service 481