EATER

NOVEMBER 15, 2024

The e-commerce entrepreneur Marc Lore, who ran e-commerce at Walmart from 2016 to 2021 , founded Wonder in 2018. At that point, it’s distributed to its restaurants, which finish the food with — in Lore’s terminology — “lightly trained labor” using only a hot water bath, a rapid-cook oven, or a fryer. Who’s behind Wonder?

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Food 2024 2023 2025 301

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. TECH: Social distancing and contact-free technology will be indispensable in 2021, as sanitation and safety concerns around COVID-19 remain (14). The post Restaurant Business Trends to Follow in 2021 appeared first on Goliath Consulting Group.

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2021 Point of Sale Food Safety Kitchen Safety 339

Goliath Consulting

JANUARY 11, 2021

Now that 2021 is finally here, it’s out with the old and in with the new. Alcohol-free cocktails are nothing new, but what will be different in 2021 is how they’ll be prepared. The post Beverage Trends of 2021: Non-Alcoholic Drinks appeared first on Goliath Consulting Group. Functional drinks are just what it sounds like.

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Beverage 2021 Consumer Goods Sports 348

Modern Restaurant Management

MARCH 1, 2022

89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. Empowering Employees with the Right Tools and Training. Another option is to employ an on-demand learning approach that provides instant access to training – empowering employees to take ownership of their own development.

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Front of House Loyalty Program Back of House Training 576

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

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Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

MAY 6, 2021

equipment, accounting, training, legal, marketing). Calculation 3: Applicant began operations between January 1, 2020, and March 10, 2021, OR Applicant has not opened as of March 11, 2021, but has incurred eligible expenses. ” above) between February 15, 2020 and March 11, 2021. Maintenance expenses.

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Document 2019 Point of Sale Food Truck 493

Modern Restaurant Management

FEBRUARY 8, 2022

Taking effect on December 28, 2021, the rule is proving confusing to owners, operators, and tip-producing and non-tip producing employees (especially since often that employee is one and the same within any given shift). Step 3: Train Employees and Managers. Servers wear many hats, and to stay in compliance, need many job codes.

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Restaurant Law Back of House Training Equipment 493

Modern Restaurant Management

DECEMBER 22, 2020

To do so, we have put an emphasis on cross training team members to learn new roles and have offered additional communications channels for them to stay in touch, including a Facebook group and an internal intranet. Looking Ahead to 2021. Many of the trends that will take place in 2021 will build upon the lessons learned in 2020. ?

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Hospitality Customer Experience Food Safety Online Ordering 493

Modern Restaurant Management

APRIL 27, 2020

. “By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification.

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Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JULY 5, 2022

COVID shut down the hospitality industry from March of 2020 to mid-2021. I have created a program that starts with support for managers, implements a training program for all new servers, builds supervisors and eventually produces strong managers. It has been an incredible couple of years.

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Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

APRIL 1, 2022

That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. This is the primary way that ransomware gets onto a device in your network.

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Operations Point of Sale POS Small Business 601

Modern Restaurant Management

SEPTEMBER 14, 2021

percent in July 2021, its largest monthly increase since February 1981, according to data from the U.S. percent for the 12-month period ending June 2021, according to the Bureau of Labor Statistics National Compensation Survey. Food costs have climbed 0.8 Bureau of Labor Statistics.

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POS Technology Food Food Supply 470

Modern Restaurant Management

AUGUST 10, 2022

In fact, according to the Bureau of Labor Statistics (BLS), between April and July 2021, the number of employed youth aged 16 to 24 years old rose by 2.4 As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Inconsistent Training.

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Employee Relations Restaurant Law Food Safety Equipment 438

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests.

Kitchen Safety 508

Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

NOVEMBER 13, 2020

Florida’s minimum wage rate is currently, $8.56, and will increase to $10 an hour in September 2021. However, the Senate has not begun the process of considering the stimulus package, and news reports suggest that they may not take this issue up until 2021. The law will go into effect on January 1, 2021.

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2020 Restaurant Law Food Safety Food Order 474

Modern Restaurant Management

FEBRUARY 23, 2021

In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture. It was extremely expensive, but well worth the cost considering the value of our trained, knowledgeable teams. Get Better. ” Constant improvement was expected at all of his companies.

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Leadership 2002 Airlines 2001 450

Modern Restaurant Management

APRIL 28, 2022

For example, Denny’s, a chain often associated with breakfast, launched its virtual brands Burger Den and The Melt Down (which focuses on hand-crafted sandwiches with fresh ingredients) in 2021. Case in point: demand for chicken wings skyrocketed during the pandemic, resulting in wholesale prices doubling in many markets.

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Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

DECEMBER 17, 2021

The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Provide training, technical support, and additional resources for employees to ensure all workers are set up for success. by April 2021 — a 122 percent+ increase YoY. Embrace Gamification.

Loyalty Program 471

Loyalty Program Customer Experience Mobile Ordering Customer Service 471

EATER

OCTOBER 21, 2024

Goldman says that though employees are trained to speak on the environmental benefits of plant-based eating, “it’s not as embedded in our cashier training or our interactions with consumers, because we really are focused on positive guest experience.” The environmental mission can come later.

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Sustainability Sourcing Consumer Goods Seasonal Menu 329

EATER

MAY 4, 2021

Introducing the 2021 New Guard. This is especially true when it comes to their role as community empowerment coordinator at Soul Fire Farm, where Coney-Wilson runs the Soul Fire in the City program, which provides raised beds, seeds, and training to people living in New York’s Capital Region who want to grow their own food.

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2021 Food Safety Education Sustainability 261

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. Here's what we found. The greatest challenge is staff retention.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

AUGUST 3, 2022

Training managers and employees over the years has also strengthened my philosophy of communication, growth and development for the company. Every time you train someone, you learn from them as much as they learn from you.

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Communication Leadership Food Supply Back of House 508

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Everyone should follow the proper procedure every day, not just during training sessions. Kitchen operations. Dining room procedures.

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Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

JUNE 20, 2022

During the Great Resignation of late 2021, staggering numbers of employees left their jobs in search of new opportunities. Employees that are given job training, mentoring, and upward movement potential are empowered to learn new skills and be better able to take on new responsibilities. Simplify Daily Stressors.

Small Business 546

Small Business Social Media Hiring Leadership 546

Modern Restaurant Management

MAY 19, 2022

percent from March 2021 to March 2022, accounting for the highest inflation rate since December 1981. Train Staff on the Importance of Restaurant Inventory Control. Training staff on inventory control provides value to your entire organization. The prices of goods and services have increased 8.5

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Food Supply Waste Point of Sale Inventory 469

Modern Restaurant Management

JANUARY 26, 2023

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. How would you characterize 2022 for restaurants? What were major challenges for them?

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

DECEMBER 22, 2022

fewer employees in the back-of-house – something that’s making meeting customer service expectations and revenue targets almost impossible (Black Box Intelligence, 2021). And, even when they do, the turnover rate is so rapid that operators are in a continuous loop of hiring and training new staff. Across the U.S.,

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2023 Front of House Back of House 2022 471

Modern Restaurant Management

AUGUST 10, 2022

To strike the right balance, many restaurants are now using digital tools not just to provide teams with bespoke training and more efficient workflows, but also to engage employees and empower them to share their ideas with each other, their supervisors, and even regional or national managers.

Customer Experience 470

Customer Experience Online Ordering Customer Service Mobile Ordering 470

7 Shifts

MARCH 25, 2022

But how have they stacked up when it comes to sales and labor this year versus the same period in 2021? hours in 2021 to 76.13 Roles titled Trainee or Training has grown substantially compared to last year, up 130% and 79%, respectively. We analyzed the data from 18,000 restaurant locations across North America to find out.

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Fast Casual Casual Front of House Point of Sale 370

Modern Restaurant Management

SEPTEMBER 27, 2021

Throughout the remainder of 2020 and into 2021, the majority of restaurant brands spent most of their energy adapting to a channel switch. It used to be that winning on customer engagement hinged mostly on hiring the right restaurant staff members and training them to deliver great service. Something happened along the way, though.

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Mobile Ordering Email Marketing Online Ordering Website Management 496

Modern Restaurant Management

SEPTEMBER 12, 2022

Restaurant employees also benefit from fewer errors, faster order throughput, shorter training times, and increased overall empowerment contributing to less potential staff turnover. Ensure the integrity of every transaction. The value of data increases as more data is made available.

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Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

DECEMBER 14, 2021

Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 Differentiated benefits packages that include greater flexibility, career paths and training benefits, and enhanced company culture will also be important. Staffing Shortages Continue.

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2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

MARCH 8, 2023

According to a 2021 survey, 77 percent of customers read reviews before deciding where to give their business, so social media offers a powerful competitive edge. Restaurateurs don’t all have the skill set for social media; they’re not trained marketers, photographers, or influencers.

Social Media 450

Social Media Customer Experience Website Management Customer Service 450

Modern Restaurant Management

JANUARY 20, 2023

According to the National Restaurant Association , between October 2021 and March 2022 unfilled jobs exceeded total hires by an average of 500,000 a month in the hospitality industry alone. Additionally, training new staff on recipes can come with a learning curve and even tenured staff may overestimate the amount of product they need.

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Food Food Supply Customer Service Food Safety 419

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager.

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Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. The Costa Mesa location, opened in March 2021 and the first in Orange County, sold over 100,000 donuts in its ten days. The company reported a 24 percent same-store sales increase in March 2021. "We

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