Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. We also foresee a lot of companies will redesign locations even further to maximize efficiency. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity.

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Modern Restaurant Management

MARCH 11, 2022

As the COVID-19 pandemic continues to throw curve balls, the restaurant business is getting knocked back down just as it was starting to recover. Increased Emphasis on Online Ordering. The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins.

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2022 Marketing Fast Casual Mobile Ordering 520

EATER

MARCH 12, 2025

Masked chefs make pizza in a restaurant kitchen in 2022. Randi Lee and his wife, Jeanette Zinno, took over the storefront that would become Leland Eating and Drinking House in Brooklyn in February 2020, ready to fully demo the space. Back then we just had snacks and fresh bread. There is never a good time to open a restaurant.

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2025 Back of House Front of House Kitchen Safety 278

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

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2022 Food Supply Mobile Ordering Customer Experience 474

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. I know what you are thinking – WHAT!!!!

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2022 Food Truck Front of House Point of Sale 457

Modern Restaurant Management

MARCH 11, 2025

Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." – Pooja S.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

AUGUST 26, 2022

In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. It is even more so for independent restaurants, which usually have one manager for all front- and back-of-house duties.

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Front of House Back of House Food Supply Supplies 520

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

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2023 Front of House Back of House 2022 471

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 29, 2022

The immediate 2022 labor crunch has been extremely painful for operators. Labor will not go back to pre-pandemic levels and controlling labor costs will be crucial to maintaining profitability. Operators will continue incentivizing in-house delivery and in-app purchases. The worst of the labor problem is beginning to ease.

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2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. According to the survey data, 45 percent of operators reported a surge in same-day sales between August 2022 and August 2023.

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2024 2023 Back of House 2022 506

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

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Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

NOVEMBER 15, 2021

Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Automation technologies can improve back of house operations as well. Optimize Food Safety Protocols. trillion each year.

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Training Front of House Food Safety Back of House 489

EATER

JANUARY 30, 2025

This year, the prize also includes a stint at the James Beard House in New York, an event space run by the James Beard Foundation known for hosting dinners from chefs from around the country, and the opportunity to present at the James Beard Awards in Chicago in June.

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Back of House Coaching 2024 Presentation 232

Modern Restaurant Management

APRIL 13, 2022

Now that the industry has come to understand the new struggles the pandemic has caused, many are using 2022 to transition into adopting new technology that will future-proof their business. As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. Retaining and Attracting Employees.

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POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

FEBRUARY 21, 2022

Bn at an impressive 22 percent CAGR in 2022. percent CAGR between 2022 and 2032, and Plant-Based Milk sales will grow ~ 2x by 2032, says Future Market Insights. We are witnessing the evolution of fine dining. Astonishingly veganism is a chief enabler of this culinary transformation. Being Vegan Isn’t Gastronomical Anymore.

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Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

JANUARY 5, 2022

The setbacks restaurants have faced will continue to impact them into 2022. All three reasons tie back to dissatisfaction with wages, but restaurants may struggle with addressing this, as 86 percent of operators are reporting lower income than before the pandemic. Restaurants Must Prepare For Continued Disruptions.

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Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

MARCH 22, 2023

percent in late 2022. IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time. Instead, IoT technology works alongside employees to reduce mundane tasks and give them valuable time back to focus on more pressing priorities.

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Back of House Front of House Food Safety Kitchen Safety 449

Modern Restaurant Management

AUGUST 12, 2024

While there are a host of compelling use cases for AI in the restaurant industry, many restaurant operators today are leveraging AI to transform back-of-house operations. Detect and Prevent Fraud Payment card fraud led to $33 billion in losses worldwide in 2022, with $13.6 billion of those losses occurring in the United States.

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Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

DECEMBER 6, 2022

percent in the second quarter of 2022. The labor shortage is not only being felt by restaurant owners and back of house workers. Employing back-of-house technology to centralize and collect orders in a single place can help workers minimize errors and save time. The Consumer Price Index for September shows an 8.5

Back of House 473

Back of House Customer Experience Point of Sale Consumer Goods 473

Modern Restaurant Management

JUNE 28, 2022

Uber technologies came out with a major innovation in March 2022. The development of robotics in the post pandemic scenario has changed the overall scenario for the industries, especially the restaurants industry. The prominence of food delivery and service robots has increased in the overall restaurant industry.

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Delivery Food Customer Service Front of House 575

EATER

JANUARY 18, 2022

Where to find the best food around the world in 2022. The cities, islands, neighborhoods, and regions that top the list of places we want to eat in 2022 span the globe, from Guadalajara to Markham, Saint-Martin to Orange County — yes, that O.C. — It’s definitely not a guarantee these places will even welcome visitors throughout 2022.

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2022 Fine Dining Tourism Food Truck 284

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. The personalization of drive-thrus began internally across many brands a few years back. Every minute!

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles. Making More Informed Decisions.

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2023 Guest Recovery Customer Service Email Marketing 474

7 Shifts

MARCH 25, 2022

According to 7shifts own data, the average amount of sales per day in 2022 for quick-serve and fast casual restaurants hovers around $4,680.20. hours in 2022, a 20.91% percent increase. Coming out of 2020, few restaurant types were better prepared for the new normal than quick service and fast casual. Table of Contents.

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Fast Casual Casual Front of House Point of Sale 370

Modern Restaurant Management

JUNE 30, 2021

The bill will likely be back before the California legislature in January 2022. San Francisco Passes Permanent 15-Percent Delivery Fee Cap : On June 22, 2022, San Francisco’s Board of Supervisors unanimously passed a 15% permanent delivery fee cap on delivery fees charged to restaurants.

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2021 Restaurant Law Kitchen Safety Food Safety 474

Modern Restaurant Management

DECEMBER 21, 2021

While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line. Improve Back-Office Processes. Inflation on both wages and commodities are putting major margin pressure on brands.

Point of Sale 491

Point of Sale Supplies Back of House Customer Experience 491

EATER

JANUARY 30, 2025

The wonderful Ben Mims published this recipe right before the 2022 Super Bowl (go Rams), when he was the cooking columnist at the Los Angeles Times , and its an extremely smart fusion of sour cream and onion dip which, duh and the tingly, trendy power of chile crisp. I suppose you could also upgrade with real crab, thought I havent.)

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Back of House Definition Take-out Entertainment 274

7 Shifts

OCTOBER 26, 2022

American travelers brought it back to the states as a way to feel aristocratic. When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers.

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Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

APRIL 11, 2022

According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with one of the dominant factors being labor costs. A recent article in The New York Times cited a 5.7-percent

Cash Management 508

Cash Management Healthcare Social Media Communication 508

Modern Restaurant Management

APRIL 11, 2024

Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022). Back-of-house operations also offer significant technological opportunities. Striking the right balance between novelty and familiarity will be crucial for retaining existing patrons and enticing new ones to the table.

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2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions. QSR workers, like everyone else, are expected to use technology on the job. And many have risen to the occasion.

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Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

JUNE 8, 2023

” Steve Lewis and Chris Thompson Photo courtesy of Clayton Hauck Where did the idea come from to house the concepts under one roof? . "For ” Steve Lewis and Chris Thompson Photo courtesy of Clayton Hauck Where did the idea come from to house the concepts under one roof? "When cities run out of room, they build up!

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Back of House Food Order Magazine 2022 419

EATER

OCTOBER 21, 2024

The numbers come from the 2022 environmental, social, and governance (ESG) report of the vegan brand Beyond Meat , from which PLNT Burger gets its patties. These numbers are largely hypothetical. Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. Congratulations.

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Sustainability Sourcing Consumer Goods Seasonal Menu 329

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

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2023 Consumer Goods 2022 Point of Sale 508