Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 471

2023 Front of House Back of House 2022 471

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.

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2022 Food Truck Point of Sale Front of House 445

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Optimize Food Safety Protocols. trillion each year.

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Training Front of House Food Safety Back of House 489

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

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2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

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Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

MARCH 22, 2023

percent in late 2022. IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time. Instead, IoT technology works alongside employees to reduce mundane tasks and give them valuable time back to focus on more pressing priorities.

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Back of House Front of House Food Safety Kitchen Safety 449

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JANUARY 5, 2022

The setbacks restaurants have faced will continue to impact them into 2022. All three reasons tie back to dissatisfaction with wages, but restaurants may struggle with addressing this, as 86 percent of operators are reporting lower income than before the pandemic. Restaurants Must Prepare For Continued Disruptions.

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Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

JUNE 28, 2022

Uber technologies came out with a major innovation in March 2022. The development of robotics in the post pandemic scenario has changed the overall scenario for the industries, especially the restaurants industry. The prominence of food delivery and service robots has increased in the overall restaurant industry.

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Delivery Food Customer Service Front of House 575

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions. QSR workers, like everyone else, are expected to use technology on the job. And many have risen to the occasion.

Food 474

Food Food Safety Front of House Fast Casual 474

7 Shifts

MARCH 25, 2022

According to 7shifts own data, the average amount of sales per day in 2022 for quick-serve and fast casual restaurants hovers around $4,680.20. hours in 2022, a 20.91% percent increase. Coming out of 2020, few restaurant types were better prepared for the new normal than quick service and fast casual. Table of Contents.

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Fast Casual Casual Front of House Point of Sale 370

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. The personalization of drive-thrus began internally across many brands a few years back. Every minute!

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

7 Shifts

JUNE 20, 2022

Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs. Table of Contents. What is a ghost kitchen? Benefits of a ghost kitchen model. What is a ghost kitchen?

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles. Making More Informed Decisions.

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2023 Guest Recovery Customer Service Email Marketing 474

7 Shifts

OCTOBER 26, 2022

American travelers brought it back to the states as a way to feel aristocratic. When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers.

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Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

APRIL 11, 2022

According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with one of the dominant factors being labor costs. A recent article in The New York Times cited a 5.7-percent

Cash Management 508

Cash Management Healthcare Social Media Communication 508

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. From then on, as we eased into lockdowns and got used to ordering in or eating outside, sales began a steady climb back up where they plateaued for the summer. Foot traffic disappeared overnight.

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Point of Sale Back of House Front of House Outdoor 370

EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. Freeman’s boundary-pushing menu at Cadence has earned her James Beard Award semifinalist nods for Emerging Chef in 2022 and Best Chef: New York State in 2023 — but she hasn’t become remotely complacent.

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Front of House Back of House Sports Events 314

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

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2023 2022 Consumer Goods Point of Sale 508

EATER

JULY 11, 2022

But what does getting the hot table mean in 2022? This competition is perhaps first and foremost proof that consumers are going back to restaurants. As of this writing, tables for two before 9:30 p.m. at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform.

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Front of House Reservations Fine Dining Back of House 246

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

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2024 2023 Food Order 2013 474

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

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2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 471

EATER

OCTOBER 26, 2023

In 2022, 9 million tourists visited Thailand’s largest island (down from 15 million in 2018) in search of white-sand beaches, clear waters, and palm trees. Most visitors beeline for resorts and hotels that ring the coastline, which do deliver the goods for beachgoers. What is the food like in Phuket? The food on Phuket is markedly different.

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Seasonal Menu Hotels Back of House Front of House 316

EATER

DECEMBER 13, 2021

The pandemic has put an end to spontaneity in so many ways (simply leaving the house calls for double-checking you have a mask and sanitizer on hand), and the feeling is particularly acute when it comes to dining out. diners have been able to return to restaurants in full force after the previous year of shutdowns. Erin DeJesus, lead editor.

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Outdoor Reservations Front of House Dine-in 294

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Back-of-House and Front-of-House are an even split. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

EATER

JANUARY 18, 2023

Date night at Food House in London with Manny and Ceanna. In February 2022, the Guardian restaurant critic Jay Rayner was shocked to learn that one of his Cantonese Chinatown staples had been remade into a Sichuan hot pot place that per Rayner was “so trendy, co cool, I’d never heard of it.” See all of our Best Dressed series here.

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Front of House Back of House Casual Seasonal Menu 246

EATER

SEPTEMBER 11, 2024

Accordingly, “I bought this house because the kitchen was so normal,” Doiron tells me as she films herself preparing the crust for a zucchini tart. This is how Justine Doiron — 2.3 million followers on TikTok , a million on Instagram — gets her shots of sugar and salt sparkling in the sunlight. Doiron explains. “It It felt like fake cooking.”

Food 289

Food Social Media Point of Sale Book 289

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. Today’s installment: Jorge Gaviria. Jorge Gaviria was raised in Miami by a Mexican mother and a Cuban father, so he grew up eating a lot of masa. It’s been an unexpected delight.

Food Supply 243

Food Supply Front of House Supplies Consumer Goods 243

The Restaurant Times

FEBRUARY 22, 2022

The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Popular Restaurant Start-Up Trends 2022. Here are 3 restaurant startup trends to keep in mind in 2022. However, we are living in exciting times with new opportunities emerging out of utter chaos. Sustainable Business Practices .

2022 98

2022 Front of House Cash Management Online Ordering 98

EATER

FEBRUARY 25, 2022

Set in 9,000 miles of pristine parkland, the restaurants of the Canadian Rockies reflect abundant natural resources like wild elk, Saskatoon berries, and fresh trout The Canadian Rockies take everything up a notch. Over the course of 1,000 miles from the U.S.-Canada

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Hotels Front of House Seasonal Menu Fine Dining 246

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 23, 2020

” “We were on a path to integrate more technology into our operations before COVID-19 and found ourselves fast-tracking during the pandemic so that we could get back to business as fast as possible, serve our customers and keep our people employed,” said Kevin Youkilis, owner of Loma Brewing Company. SpotOn Transact, Inc.

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Serving White Paper Food Recycling 517

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. In the ever-changing world of hospitality, efficiency is the name of the game.

Waste 52

Waste Front of House Operations Back of House 52

EATER

FEBRUARY 3, 2023

Shutterstock America’s other NRA has made headlines for its lobbying — lobbying some say is against the interest of restaurant workers When you hear the acronym “NRA,” you probably think of the organization that is laser-focused on ensuring that this country never passes another common-sense gun law. What is the National Restaurant Association?

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Restaurant Law Certification Point of Sale Food Safety 246