Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Optimize Food Safety Protocols. trillion each year.

Training 489

Training Front of House Food Safety Back of House 489

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. As of the spring of 2022, 71 percent of consumers indicated they had used a mobile app to order food from a restaurant. Strengthen Customer Retention. Strengthen Customer Retention. Stay Connected.

Mobile Ordering 473

Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 471

2023 Front of House Back of House 2022 471

Modern Restaurant Management

SEPTEMBER 20, 2022

Find out how video content can turn customers into brand ambassadors by enabling them to share their experiences with prospective customers. How do I attract new customers, manage my costs and differentiate my establishment from the competition? Even sincere reviews from well-meaning customers can be misleading.

Marketing 493

Marketing Social Media Front of House Customer Experience 493

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions.

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

MARCH 22, 2023

percent in late 2022. IoT is enabling restaurant employees to focus on what matters most, the customer experience, by automating manual back-of-house tasks to free up their time. minutes annually that could be better spent on the customer experience. Monitoring energy use to reduce consumption and costs.

Back of House 449

Back of House Front of House Food Safety Kitchen Safety 449

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

JUNE 28, 2022

Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants. Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants. The prominence of food delivery and service robots has increased in the overall restaurant industry.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 474

2023 Guest Recovery Email Marketing Customer Service 474

7 Shifts

JUNE 20, 2022

No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs. While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off. Table of Contents. Kitchen Pods.

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

OCTOBER 26, 2022

Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet. Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet. It's the expectation and an essential part of how restaurant workers earn a living.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. Here are some of their insights.

2023 294

2023 Front of House Customer Experience Customer Service 294

The Rail

APRIL 4, 2023

You’re sharing an edible experience. Video Marketing Data In 2022, over 24 billion dollars was spent by restaurant owners to advertise their businesses. alone, part of the equation is knowing where your customers spend their time. This is how you show them the colors and textures of your food. And the video captures it best.

Social Media 264

Social Media Front of House Advertising 2022 264

Modern Restaurant Management

SEPTEMBER 23, 2020

"We're very impressed with their quality of execution, product cadence and customer centric approach in these unprecedented times.” "We're very impressed with their quality of execution, product cadence and customer centric approach in these unprecedented times.” SpotOn Secures $60M Funding.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. US Foods to Acquire Smart Foodservice. reducing to approximately 3.0x

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

EATER

DECEMBER 13, 2021

The pandemic has put an end to spontaneity in so many ways (simply leaving the house calls for double-checking you have a mask and sanitizer on hand), and the feeling is particularly acute when it comes to dining out. diners have been able to return to restaurants in full force after the previous year of shutdowns. Erin DeJesus, lead editor.

Outdoor 294

Outdoor Reservations Front of House Dine-in 294

Black Box Intelligence

NOVEMBER 14, 2022

New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses. That all changes with GuestXM™. ” – Brad Jacobus, Head of Marketing, Jim n Nick’s. The GuestXM Platform will be generally available in January 2023.

Customer Experience 98

Customer Experience Management Management Front of House 98

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. All three culinary experiences led him to his final destination: founding Masienda. Today’s installment: Jorge Gaviria. It’s been an unexpected delight. What was your first job?

Food Supply 243

Food Supply Front of House Supplies Consumer Goods 243

The Restaurant Times

FEBRUARY 22, 2022

The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Popular Restaurant Start-Up Trends 2022. Here are 3 restaurant startup trends to keep in mind in 2022. However, we are living in exciting times with new opportunities emerging out of utter chaos. Sustainable Business Practices .

2022 98

2022 Front of House Cash Management Online Ordering 98

EATER

OCTOBER 26, 2023

In 2022, 9 million tourists visited Thailand’s largest island (down from 15 million in 2018) in search of white-sand beaches, clear waters, and palm trees. Most visitors beeline for resorts and hotels that ring the coastline, which do deliver the goods for beachgoers. What is the food like in Phuket? The food on Phuket is markedly different.

Seasonal Menu 316

Seasonal Menu Hotels Back of House Front of House 316

QSR Automations

JANUARY 31, 2025

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. In the back-of-house, ConnectSmart Kitchen optimizes the kitchen with real-time order management, delayed order routing, production insights, support for multiple lines/stations, and more. The result?

Waste 52

Waste Front of House Operations Back of House 52

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it. When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change.

2021 195

2021 Fast Casual Back of House Front of House 195

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. We’re taking our time while traveling this year. Together, these projects celebrate the ways food and drink viscerally tether us to a place.

2023 246

2023 Travel Front of House Dine-in 246

Black Box Intelligence

JANUARY 16, 2025

For example, Fine Dining often experiences significant slowdowns during holidays. Traffic declined at a higher rate (albeit marginally vs 2022) and sales were notably lower. Here is the latest data plus 2024 Restaurant Industry Trends brands need to set 2025 up for success. Same-store sales growth in December: -0.3%

2024 52

2024 Point of Sale 2025 Front of House 52

EATER

MAY 9, 2023

Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. That dish you crave so badly? Finally, all your loved ones will understand why.

Back of House 246

Back of House Events Front of House Beverage 246

EATER

MAY 3, 2022

But now it’s 2022, things are different, and everyone needs a side hustle: Seth Rogen is selling bongs! Wastin’ away again in Margaritaville. Searchin’ for my lost shaker of salt. Some people claim that there’s a woman to blame…,” Buffett croons, then realizes by the end of the song, “I know it’s my own damn fault.”.

Back of House 246

Back of House Front of House Dine-in Food Truck 246

The Rail

JULY 19, 2022

the pandemic ), and ever-changing customer demands, as well as the new trends in the hospitality industry. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g. 1 - Technology. digital menus, digital signage , etc).

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

Perfect Daily Grind

MARCH 6, 2023

These beverages can help a coffee business to stand out, as well as creating new sensory experiences for consumers. I had been playing with the flat red recipe, and experimenting with the base of the drink, for quite a few years,” he says. The beverage originated in Ukraine, where it continues to remain popular.

Beverage 169

Beverage Social Media Front of House Customer Experience 169