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This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Download the Restaurant Trends for 2022 report for more details. 46 percent would love to manage their dietary preferences with their favorite establishments. Fast is not fast enough.
Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Inconsistent consumer behavior : While 36 percent of respondents saw an increase of customers, even more (37 percent) saw fewer customers in 2023 than in 2022.
What Hotel Menu Trends Will Define 2022? E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? What Hotel Menu Trends Will Define 2022?
Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests. Notably, on average, 90 percent of guests who book an experience at a business, book another experience on a future visit. Top Appeal : Real-time order updates are the most appealing AI feature, driving app usage.
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