Modern Restaurant Management

DECEMBER 5, 2022

Fast forward to 2022, and the attitude has changed drastically. restaurant sales are expected to reach 898 billion dollars by the end of 2022. While meeting customer expectations and empowering employees are all excellent outcomes of implementing a dynamic, universal payment solution, the true value lies in its collected data.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

JANUARY 26, 2023

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. How would you characterize 2022 for restaurants? In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses.

2023 189

2023 Employee Relations Franchise Franchising 189

Modern Restaurant Management

AUGUST 12, 2024

Detect and Prevent Fraud Payment card fraud led to $33 billion in losses worldwide in 2022, with $13.6 AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. billion of those losses occurring in the United States.

Audits 178

Audits Back of House Employee Relations SEO 178

Modern Restaurant Management

APRIL 10, 2024

And despite warnings of an imminent recession at the end of 2022, the U.S. percent between December 2022 and 2023. The goal is to create an even faster, more frictionless experience while freeing up employees to focus on important duties, like fresh food preparation. Full-service menu prices climbed 4.5 Data from the U.S.

2023 196

2023 2024 Loyalty Program Point of Sale 196

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . With those evolving restaurant trends in mind, let’s take a closer look at the state of the industry at the beginning of 2022. Restaurant industry trends 2022. Here’s our restaurant forecast for 2022. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It should be easy to use because a system requiring extensive training might lead to frustration for the employees.

2022 69

2022 Management Management Social Media 69

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. So, just like any other organization, you must retain high-performing restaurant employees to stay in the industry in the long run. Let’s discuss. . One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

JULY 11, 2024

Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6 In this context, it’s crucial to regularly train employees in things like hand hygiene.

Food Safety 183

Food Safety Education Training Audits 183

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. That may not be true.

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2023 Insurance 2024 Employee Relations 123

Modern Restaurant Management

MARCH 3, 2023

million jobs over the past 24 months, bringing the industry total to 15 million at the end of 2022; however, the foodservice industry remains 400,000 jobs below pre-pandemic levels. Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available.

2023 203

2023 Consumer Goods 2022 Point of Sale 203

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. We often tend to think too big-picture about what a seasonal worker can accomplish in their short time as an employee. How to avoid. For instance, hiring support for current staff (i.e.,

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

Modern Restaurant Management

JANUARY 9, 2023

.” Restaurants run on notoriously thin margins , so 50 percent of operators expect to be less profitable in 2023, while another 34 percent expect their profitability to remain the same as it was in 2022. But 79 percent of operators say their restaurant currently has job openings they are having difficulty filling.

2023 141

2023 Employee Relations Food Supply Small Business 141

Modern Restaurant Management

OCTOBER 24, 2024

For Sleepy Bee, we submitted our assessment in June 2021, entered the review process in March 2022, and completed it in November of 2022. ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

Certification 88

Certification Fast Casual Sustainability Front of House 88

Black Box Intelligence

MAY 25, 2022

Data through the week ending May 15, 2022. Since the staffing crisis started last Spring, restaurants (and many other businesses) ramped up operations as part of the economic reopening, only to find a shortage of available employees. Restaurant Traffic Erosion Persists Despite Stronger Year-Over-Year Sales.

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2022 Fast Casual Fine Dining Casual 52

Modern Restaurant Management

NOVEMBER 5, 2021

On Thursday November 4, 2021, the Department of Labor’s Occupational Safety and Health Administration (OSHA) announced a new Emergency Temporary Standard (ETS) that requires employers with 100 or more employees to ensure that each of their employees is either (i) fully vaccinated, or (ii) tests negative for COVID-19 on at least a weekly basis.

Employee Relations 197

Employee Relations Document Hospitality License 197

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JUNE 10, 2022

If you are a restaurant owner in 2022, you need to be on TikTok. Creating TikToks Can Boost Employee Engagement. Restaurant employees are used to completing repetitive tasks on a daily basis. Allowing employees to work on creating TikToks will give them a creative outlet for their ideas, and ultimately boost employee engagement.

Employee Relations 203

Employee Relations Influencer Events Small Business 203

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments. All growth numbers are year over year unless specified.

Fast Casual 97

Fast Casual Point of Sale Front of House Fine Dining 97

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Should the customer and employee experience not be altered to fit that lifestyle? Of course it should!

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

7 Shifts

SEPTEMBER 16, 2024

If you prefer to keep the sale private, especially to avoid alarming employees or customers, consider working with a business broker to create a confidential listing. In Q2 of 2024, revenue for restaurants fell by 9%, marking the first decline since Q4 of 2022. Buyers will feel confident knowing your restaurant runs smoothly.

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2024 Document Point of Sale Cash Management 195

Black Box Intelligence

MARCH 29, 2022

As you forge ahead into 2022, making sure that you are tracking the right restaurant KPIs in order to set you up for deploying the most strategic and achievable restaurant goals. The post Restaurant Goals and KPIs to Track in 2022 appeared first on Black Box Intelligence. Restaurant Human Resources KPIs.

2022 52

2022 Point of Sale Consumer Goods Food Supply 52

Modern Restaurant Management

JANUARY 23, 2023

La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance. Fast forward to 2022: La Vida is better organized and everyone is literally enjoying the ride. Boy, did that all change in the blink of an eye.

Coaching 197

Coaching Employee Relations Hospitality Social Media 197

Black Box Intelligence

SEPTEMBER 26, 2024

Since COVID, restaurants have had a difficult time maintaining adequate employee levels. Only 5% of brands said they had enough employees. Therefore, it was no surprise it saw record numbers of employees quitting their jobs. Same-store sales growth has improved by 2.0 percentage points in August relative to July.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Modern Restaurant Management

JULY 14, 2023

Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. Safety Measures Protect Employees and Your Finances Strong safety measures are essential to reduce claims – especially for workers' compensation.

Insurance 88

Insurance Food Safety Employee Relations Small Business 88

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels Customer Experience 78

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

Back of House 147

Back of House Employee Relations POS Government 147

Modern Restaurant Management

APRIL 8, 2020

The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. As an example, a private equity-owned restaurant group might qualify for the PPP by having fewer than 500 employees per location. Employee Retention Credit. 10 million.

Employee Relations 209

Employee Relations 2019 Small Business 2018 209

Modern Restaurant Management

MARCH 30, 2020

Paycheck Protection Loans : Restaurants with fewer than 500 employees may borrow money through the Small Business Association (“SBA”) for a variety of costs related to employee compensation and benefits. To qualify, the restaurant must have been in operation on January 31, 2020 and have 500 employees or less.

Employee Relations 199

Employee Relations 2020 Restaurant Law Small Business 199

The Restaurant Times

FEBRUARY 24, 2022

Almost all activities, such as food, packaging, delivery, revolve around the mission statement, which may be used to forge strong bonds with customers, stakeholders, and employees. Set up social media accounts and post relatable content to attract customers. Set up personalized & automated email marketing . Local online ads.

2022 52

2022 Email Marketing Loyalty Program Customer Service 52

EATER

AUGUST 24, 2022

“They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. Some employees who spoke to Eater requested anonymity; pseudonyms are denoted throughout with asterisks.). And that’s something I needed at the time.”.

Kitchen Safety 145

Kitchen Safety Employee Relations Food Safety 2022 145

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer.

Front of House 171

Front of House BOH Back of House 2023 171

EATER

MAY 4, 2022

An employee at Starbucks. As CEO Howard Schultz announced in an earnings call yesterday , Starbucks will be committing $1 billion during the fiscal year 2022 to “additional investments in partners and stores for prioritized areas” including increased pay and training. Getty Images.

Employee Relations 98

Employee Relations 2022 Seating Hiring 98

Modern Restaurant Management

DECEMBER 28, 2023

Over one-third (36 percent) of respondents reported more customers in 2023 than 2022, almost half (47 percent) reported higher check averages in 2023, a slight majority (51 percent) reported tracking better or the same as 2019, and almost three-quarters (72 percent) reporting increasing menu prices by 10-25 percent in the last year.

2024 189

2024 2023 Food Order 2013 189

QSR Automations

AUGUST 8, 2024

ConnectSmart® Host integrates with customer relationship management (CRM) systems, allowing your employees to identify VIPs, regulars, and special occasion diners ahead of time in the CRM, allowing you to prepare to give them the best experience possible.

Seating 52

Seating Front of House Back of House Social Media 52

Modern Restaurant Management

FEBRUARY 28, 2022

While vaccine mandates don’t appear to have catastrophic impacts to the restaurant industry (so far) as some feared, many other economic and societal events have the potential to shake up the industry through 2022 and beyond.

Employee Relations 203

Employee Relations Dine-in Customer Experience Customer Service 203

7 Shifts

DECEMBER 14, 2022

In July 2022, TikTok user @wyaleena posted a now-deleted video about a hack to get a Chipotle burrito for $3. They want authentic, relatable content from real people. billion monthly active users by the end of 2022. Try following some accounts and liking some videos related to your cooking or location. You're done!

Marketing 221

Marketing Social Media Email Marketing Influencer 221