Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. More franchisors will add technology fees.

2023 531

2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. 2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JUNE 13, 2022

Employers can help alleviate this burden by leveraging technology that will provide their staff with scheduling consistency and flexibility. 2022 is the year for restaurant owners to assess their scheduling process and improve their employees’ shift experience. More than 50 percent of shift workers in the U.S.

2022 547

2022 Communication Customer Experience Customer Service 547

Modern Restaurant Management

FEBRUARY 22, 2022

In 2022, the restaurant business finds itself at something of a crossroads—or, to put it in a more 21st-century way, the industry has reached a pivot point. When technology elevates the role of the human worker, there really is no dichotomy between automation and hospitality. Improving the Employee Experience.

2022 487

2022 Hospitality Online Ordering Customer Experience 487

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Technology has helped restaurants survive the pandemic, but it has also become a regular part of the dining experience for millions of customers. Restaurants Must Prepare For Continued Disruptions.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

JULY 22, 2022

According to a new National Restaurant Association Report , around 50 percent of restaurant operators expect that recruiting and retaining employees will be their top challenge throughout 2022, and 75 percent said they plan to devote more resources to recruiting and retaining employees. Integrated Talent Acquisition Systems.

Technology 450

Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond.

2021 474

2021 Food Supply Food Truck Supplies 474

Social Hospitality: Restaurants

JULY 25, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. The Importance of Technology in Food Businesses. 8 Major Restaurant Tech Trends in 2022. That’s not all.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

DECEMBER 5, 2023

From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

DECEMBER 9, 2022

The restaurant industry is in a revolution—or evolution—in its relationship to technology. However, as the number of tools available to restaurateurs expands, and the capabilities of technology also grow, it’s critical to be thoughtful about what software you select and how you implement it. Not Planning Ahead.

Technology 473

Technology Training Take-out 2022 473

Modern Restaurant Management

OCTOBER 21, 2022

These systems are also being used as they support future restaurant technologies like self-serving kiosks. The advent of cloud technology has majorly driven the development of advanced cloud-based POS systems that can facilitate online ordering, inventory management, and digital payments. In 2022, U.S. software company NCR Corp.

POS 448

POS Marketing Point of Sale Cash Management 448

Modern Restaurant Management

NOVEMBER 12, 2021

You’re also hostage to other rising costs and supply chain delays, and want to deliver the experiences your diners expect, now and into 2022. The technology empowers operators to make direct, digital connections with their equipment (e.g., Maintaining Equipment. Money savings so you can grow your bottom line.

Equipment 493

Equipment Kitchen Safety Food Supply Food Safety 493

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Social Hospitality: Restaurants

JULY 15, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Technology allows businesses to offset labor issues and also achieve contactless delivery. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

DECEMBER 18, 2023

A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 customers representing 14,000+ locations in December 2022 and again in September 2023.

2024 506

2024 2023 Back of House 2022 506

Modern Restaurant Management

NOVEMBER 15, 2021

But, everyone from inspiring entrepreneurs to established eateries can increase revenue and reduce costs by turning to automation technologies. Restaurant managers will need to identify and implement training solutions that accelerate onboarding and equip new employees to positively impact the bottom line as quickly as possible.

Training 489

Training Front of House Food Safety Back of House 489

Modern Restaurant Management

JULY 27, 2022

For these reasons, we are seeing an interest among restaurant managers in adopting or expanding their use of technologies that drive down costs, increase operational efficiencies, help prevent important health/safety issues, and eliminate energy and equipment waste that would otherwise go unnoticed.

2022 450

2022 Customer Service Fast Casual Food Safety 450

Modern Restaurant Management

MARCH 15, 2024

billion in sales in February 2022. Many processors offer different deals, technology, pricing and other unique options. The Technology Many payment processors offer high-end technology many smaller restaurants aren’t equipped for. The average credit card processing fee ranges from 1.5

Equipment 492

Equipment Small Business Customer Service Pricing 492

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Fast forward to 2022, and the attitude has changed drastically.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

MARCH 22, 2023

percent in late 2022. In turn, the use of this technology is enabling more efficient use of talent and generating a faster return on investment. Automation with IoT A common fear when leveraging new technologies to automate tasks is that it will replace humans in the workplace. The benefits extend to food safety as well.

Back of House 449

Back of House Front of House Food Safety Kitchen Safety 449

Modern Restaurant Management

JUNE 28, 2022

In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. Uber technologies came out with a major innovation in March 2022. Rise of Service Robots- A New Era of Human-Like Services.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

JANUARY 26, 2023

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. How would you characterize 2022 for restaurants? In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses.

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. POS technology can help with labor shortages, supply chain concerns and customer experience.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

MARCH 4, 2022

Like so much in the modern world, fraud has trends that ebb and flow as the economy, technology and culture change. So, what might affect your restaurant in 2022? Securing Your Restaurant in 2022. Chargebacks Will Continue to Rise.

Customer Service 592

Customer Service 2022 Food Order Delivery 592

Modern Restaurant Management

JUNE 20, 2022

As of early 2022, there were still 11.5 For example, maybe an employee wants to test out delivery driving or move into managing technology. By making sure your restaurants have the necessary equipment and software, you can minimize frustrations and maximize productivity. Simplify Daily Stressors.

Small Business 546

Small Business Social Media Hiring Leadership 546

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Topics: Restaurant Equipment and Technology.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process. Direct Delivery.

Franchise 536

Franchise Franchising Operations Loyalty Program 536

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." San Francisco only saw approximately 2 percent growth.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 27, 2022

As we close out 2022, food production is at risk. Technology can boost business operations in a variety of ways. In the coming year, operators should rely on restaurant technology (ResTech) to help them: 1. Implementing technology may be the single most important thing your brand can do in the new year.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

AUGUST 12, 2024

Restaurants are increasingly harnessing AI technology to boost efficiencies and reduce costs. Detect and Prevent Fraud Payment card fraud led to $33 billion in losses worldwide in 2022, with $13.6 AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

JANUARY 12, 2023

One of the biggest shifts in 2022 was how guests sought out restaurants through new and unexpected channels, like TikTok. In fact, in a 2022 study, 53 percent of millennial TikTok users said they had visited a restaurant after seeing it on the social media platform, showcasing the power of new platforms in driving business.

2023 493

2023 Online Ordering Social Media Website Management 493

Modern Restaurant Management

DECEMBER 31, 2024

“With equipment solutions such as multi-cook ovens, chefs can cook multiple food items, using different techniques and temperatures all at once, allowing them to experiment with new trends, without losing workspace or investing in multiple new tools.” ” Metz Culinary Dining Trends Metz Culinary Management, Inc.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. Simultaneously, economic challenges have placed increased financial scrutiny on brands, compelling them to reevaluate their loyalty technology as a whole with a focus on how to do while ensuring smooth transition for guests.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

JANUARY 23, 2024

billion in 2022 to $7,221.73 Staff training around how to identify, assess, and respond to challenges ranging from equipment breakdowns to cybersecurity breaches can avoid significant negative impacts to business. percent from $6,729.54 billion in 2023 in one year alone.

Food Safety 493

Food Safety Food Supply Beverage Loyalty Program 493