Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 472

Online Ordering Point of Sale Management Management 472

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. This requires a modular design approach, from adaptable kitchens to multifunctional dining spaces.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. Do show gratitude in a personal way. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2025 2024 221

EATER

OCTOBER 18, 2023

| John Greim/LightRocket via Getty Images Once shunned by millennials, “uncool” chains are gearing up for a comeback For years, millennials were blamed for the death of the casual chain restaurant. Applebee’s saw massive sales growth in 2021 and 2022. Meanwhile, growth in fine dining has been much more meager.

Casual 326

Casual Fast Casual Fine Dining 2021 326

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 10.3% Have you noticed how food delivery apps are becoming essential in attracting and retaining diners?

Delivery 147

Delivery Food Loyalty Program Food Order 147

EATER

JULY 11, 2022

But what does getting the hot table mean in 2022? As the Wall Street Journal recently reported , Resy saw its busiest month ever this April, Tock has experienced record-breaking traffic, and OpenTable reported fewer walk-ins at restaurants in 2022 than in 2019. She says, “I think that’s super fun for me. It’s like a bit of a game.”.

Front of House 246

Front of House Reservations Fine Dining Back of House 246

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

2021 195

2021 Fast Casual Back of House Front of House 195

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

EATER

MAY 2, 2023

And I’m not alone: According to the personal finance app Rocket Money, in 2022 the average US consumer was juggling around 6.7 Chang’s Platinum Rewards program launched in October of 2022, and though Perez declined to share specific numbers, he says the program has been successful so far, especially in terms of the data P.F.

Loyalty Program 261

Loyalty Program Social Media Customer Service 2022 261

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.” percent, as noted), Burger King (-3.86

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

OCTOBER 26, 2023

In 2022, 9 million tourists visited Thailand’s largest island (down from 15 million in 2018) in search of white-sand beaches, clear waters, and palm trees. In the last decade, tourist-oriented restaurants, cheesy cafes, and fast food have moved into the town’s Chinese Portuguese shophouses. A busy dim sum restaurant in Phuket Town.

Seasonal Menu 322

Seasonal Menu Hotels Back of House Front of House 322

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Full year reporting on insolvency in July (comparing financial year 2023-24 to 2022-23) indicated a 42% surge in insolvencies on the previous year – up to 1576.

Hospitality 78

Hospitality 2025 Food Back of House 78

Restaurant365

MARCH 3, 2022

According to Vacasa’s 2022 Spring Travel Trend’s survey, one thing is clear: everyone needs a break this spring. The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Fine dining – 41%. Fast casual – 25%.

Travel 146

Travel Social Media Fast Casual Fine Dining 146

Black Box Intelligence

OCTOBER 27, 2022

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022.

2022 98

2022 Point of Sale Fast Casual Fine Dining 98

Modern Restaurant Management

SEPTEMBER 14, 2021

These changes go into effect in October for the launch of the 2022 call for entry period. SpotOn is quickly becoming a part of everyday life for consumers across the country whenever they shop, dine, or visit a stadium or a college campus.” " The core benefits of the Tattle integration include: ?

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

MARCH 8, 2024

Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. emerges, top tech investment for 2024.

Catering 251

Catering 2024 2023 Guest Recovery 251

Goliath Consulting

NOVEMBER 3, 2022

However, in 2022, this number might have just increased a bit more since 2011. Americans from the ages of 25 – 40 have opted out of making their own Thanksgiving dinner and prefer that they dine out with friends or family this year. In fact, in 2011, 30 million Americans were expected to eat out on Thanksgiving. Shorten hours.

2011 195

2011 Fast Casual Fine Dining Dine-in 195

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. GFCO companies will have until 2022 to completely adopt the new mark on packaging. " The TWO HENS monthly license fee is $249.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. DECEMBER: BY THE NUMBERS (Y-O-Y) -0.3% Comp Sales -3.2% higher Y-o-Y sales).

2024 52

2024 Point of Sale 2025 Front of House 52

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

Point of Sale 97

Point of Sale Fast Casual Front of House Fine Dining 97

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The best performing segment based on 3-year sales growth for the fourth month in a row was quick service, followed by fine dining. in October, a 0.4

Front of House 98

Front of House Fast Casual Back of House Fine Dining 98

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 98

Fast Casual Point of Sale Fine Dining Casual 98

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The transaction marks the addition of the first fast-casual concept to Yum! National Restaurant Association Show Canceled. Brands, Inc.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Black Box Intelligence

DECEMBER 16, 2022

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining.

Fast Casual 98

Fast Casual Point of Sale Front of House Fine Dining 98

SpotOn

DECEMBER 30, 2024

The average profit margin in the restaurant industry is 5% , according to a National Restaurant Association report in 2022. Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs. More on that below.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Black Box Intelligence

FEBRUARY 24, 2023

But unfortunately, this strong upswing was completely predictable and explained by the industry lapping over the worst month of the Omicron swell in January of 2022, when the number of Covid cases reached numbers not ever seen before or after that month. As a result of these easy comparisons, same-store sales jumped to +14.2%

Point of Sale 98

Point of Sale Fine Dining Social Media Fast Casual 98

Black Box Intelligence

JULY 26, 2022

Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Upscale Casual also saw a steep decline compared to May 2022.

Fast Casual 98

Fast Casual Point of Sale 2022 Fine Dining 98

Restaurant365

FEBRUARY 18, 2022

According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%. Fine dining – 28%. Fast casual – 26%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Black Box Intelligence

MAY 25, 2022

Data through the week ending May 15, 2022. Two weeks into May, the segments with the largest average check growth year over year were family dining, casual dining and fast casual. However, fast casual and fine dining are experiencing a slowdown in their check growth compared to April.

2022 52

2022 Fast Casual Fine Dining Casual 52

Black Box Intelligence

JUNE 23, 2022

Data through the week ending June 12, 2022. Highest Performers include: Fine-Dining, Fast Casual, and Upscale Casual (based on sales growth). Lowest Performers include: Quick-Service and Casual Dining (based on sales growth). Casual Dining is a newcomer to the low performer category.

2022 52

2022 Fast Casual Fine Dining Casual 52

Black Box Intelligence

OCTOBER 27, 2022

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022.

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. In addition, Fast Casual, and Upscale Casual were also successful.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Future Food

OCTOBER 19, 2022

It has tested the strongest of families at the best of times, and is pertinent to my family right now, yet had previously acquired very little of my attention: Conquering the challenges of ‘Family Dining’ It’s amazing how your perceptions shift and expectations towards food and hospitality are moderated once you have children.

Customer Experience 78

Customer Experience Customer Service Brewery Fine Dining 78

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Is off-premise dining here to stay? Many guests are eager to dine in restaurants again.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Point of Sale 40

Point of Sale Fast Casual Front of House Fine Dining 40