Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent in November.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. With the exception of 2020, we've never made that mistake again.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. As the 2022 economy continues to pose challenges to the industry’s recovery, some restauranteurs might consider adding such fees. Promote Yourself.

Cash Management 508

Cash Management Healthcare Social Media Communication 508

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. We’re achieving one-to-one marketing and targeted incentives. Today, those are table stakes – basic expectations.

Food Supply 499

Food Supply Restaurant Law Email Marketing Mobile Ordering 499

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. ” Goldberg has plans to add 15 new locations for Bangin’ Buns by the end of 2022. 2022 is already shaping up to add another 50%-plus growth to a rapidly expanding success story. Orange County, Calif.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

JUNE 17, 2021

Through its partnership with Chun Fat Enterprise Limited, CPK projects to have four locations in the Hong Kong market by the end of 2022. BURGER KING employees and their family members pursuing a traditional post-secondary education or enrichment programs are also eligible to apply. Franchise sales will be focused on the Southeast. "Partnering

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 261

Loyalty Program Social Media Customer Service 2022 261

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals. .

Franchising 508

Franchising Franchise 2020 2021 508

Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. ” That report finds that, through the first half of 2024, fast-casual restaurants saw visit growth of 3.2

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

SEPTEMBER 14, 2021

These changes go into effect in October for the launch of the 2022 call for entry period. The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. by 2022 through Starbucks first supply chain Virtual Power Purchase Agreement with a solar farm in Virginia. View all of the available resources by clicking directly to the "Make It This Winter" platform here. Step Up to The Table.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

SpotOn

DECEMBER 30, 2024

The average profit margin in the restaurant industry is 5% , according to a National Restaurant Association report in 2022. Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs. More on that below. No high commissions.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Future Food

SEPTEMBER 6, 2023

Whether owning or renting, the combination of 12 interest rate increases since May 2022, looming fixed rate mortgage cliff and predictions of one more rate increase before year end – interest rate impacts will continue to dominate cost of living pressures. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Whether owning or renting, the combination of 12 interest rate increases since May 2022, looming fixed rate mortgage cliff and predictions of one more rate increase before year end – interest rate impacts will continue to dominate cost of living pressures. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

AUGUST 30, 2022

So, you must understand their behavior on a deeper level to create tailor-made offers, rewards and discounts for building customer loyalty because customers nowadays look for new and engaging dining experiences. You can also choose to incentivize your loyal customers using the CRM module’s point-based loyalty programs.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Restaurant365

JULY 8, 2021

.” In addition, across all major segments, from fine dining to quick service restaurants to fast casual, owners and operators reported that “off-premises dining represents a larger proportion of sales than it did pre-coronavirus.” ” In fact, P.F.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

Franchising 444

Franchising Franchise Loyalty Program 2022 444

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” As first-time franchisees, the duo is ready to open their first location by Q1 of 2022, with plans to open four more locations each following year. & Canada. Daddy's Chicken Shack Plans National Expansion.

Franchising 419

Franchising Franchise Customer Experience Point of Sale 419

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchising 462

Franchising Franchise Customer Experience Back of House 462

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Takeaway Ideas For Restaurant Advertising In 2022. For casual establishments, consider putting promotional signs on the backs of bathroom stall doors and at the silverware stand.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JANUARY 31, 2020

Fast-food restaurants also took a hit, down 1.5 According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. points), food trucks (up 3.5

2020 480

2020 Loyalty Program 2019 Point of Sale 480