Modern Restaurant Management

MARCH 11, 2022

These co-marketing initiatives could tie in-game accomplishments to QSR brand offers and rewards, like purchasing points or other loyalty incentives. Food can be integrated into other virtual experiences and coupled with promotions and loyalty programs to drive sales and data collection. Final Thoughts.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

JANUARY 6, 2022

Among all the trends forecasted for hospitality establishments in 2022, restaurant gift cards are one of the most powerful tools in your tool belt. We’ve listed six trends you’ll see in restaurants in 2022 and, through them, how you can use gift and promotional cards to see even more success.

2022 493

2022 Online Ordering Loyalty Program Customer Experience 493

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve million members in its loyalty program as of October 2021.

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Fast Casual Dine-in Casual 2022 493

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

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2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. We predict that 2022 will bring not only more shortages, but also more walkouts. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. 2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is. Kari Hensien, RizePoint CEO.

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2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. Attract and Retain Guests with a Loyalty Program. Restaurants continue to face labor and supply chain issues, plus rising food costs.

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Loyalty Program Online Ordering Point of Sale Customer Experience 558

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. Targeted loyalty benefits focused on access and exclusivity are essential tools to drive cost-effective guest engagement. Exclusivity can apply to more than just menu items.

Loyalty Program 471

Loyalty Program Merchandise Mobile Ordering Coupons 471

Modern Restaurant Management

DECEMBER 5, 2022

Fast forward to 2022, and the attitude has changed drastically. restaurant sales are expected to reach 898 billion dollars by the end of 2022. This would allow owners to cultivate more personal relationships to increase customer loyalty and better market to each individual. The possibilities are truly endless.

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Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. When survey respondents were asked if they have more apps now than in 2022, 38 percent of those visiting restaurants frequently reported an increase, compared to 26 percent of all respondents.

Loyalty Program 492

Loyalty Program Social Media Download 2023 492

Modern Restaurant Management

MARCH 1, 2022

“As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra. Delivering that level of convenience will win brand loyalty.”

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Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

MAY 17, 2023

According to the National Restaurant Industry’s 2022 State of the Restaurant Industry , 85 percent of Gen Zers use third-party platforms like DoorDash, Grubhub, or UberEats. Another is to add convenience like saved orders, saved payment methods or Apple Pay, loyalty programs, and personalized offers or perks.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

7 Shifts

AUGUST 12, 2021

Loyalty Rewards. Restaurant loyalty programs , when done correctly, can increase repeat sales. This method is used by several large food chains, like Starbucks, Panera Bread, and TGI Fridays, which have attracted millions of customers due to their loyalty programs. There are several factors to consider.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

JULY 13, 2022

Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty. Promotion and Loyalty Programs. In order to succeed in 2022, it’s important that single-location restaurants consider what choices will get them on par with chain franchises.

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Franchise Franchising Operations Loyalty Program 536

Modern Restaurant Management

APRIL 10, 2024

And despite warnings of an imminent recession at the end of 2022, the U.S. percent between December 2022 and 2023. For example, restaurant operators can use POS data to develop tailored deals, specials and loyalty rewards. Full-service menu prices climbed 4.5 Despite price increases, data shows consumers still enjoy eating out.

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2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Dole Out Digital Deals Growing your digital presence enables you to level up your loyalty program and marketing campaigns. Consumers crave convenience.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

Modern Restaurant Management

MAY 9, 2022

In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year. And as we examine Q1 2022, we see that QSR performance continues to lag. In March 2022, traffic was down -8.5 percent in the first three months of 2022.

2022 473

2022 2021 Loyalty Program Point of Sale 473

Modern Restaurant Management

NOVEMBER 7, 2022

To determine the impact of price increases on sales performance, RMS analyzed in-store price increases by percentages year over year (Q2 2022 vs. Q2 2021) for 25,000 QSR locations in the US across numerous brands. Take advantage of loyalty programs. Have We Hit a Price Ceiling?

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Pricing Loyalty Program Point of Sale 2023 508

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

Loyalty Program 470

Loyalty Program Mobile Ordering Customer Service Online Ordering 470

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Here is your 2022 guide for a successful Restaurant Week. Does your loyalty program need a refresh? Undoubtedly, it has become a community favorite across the country. Take Advantage of Technology.

Online Ordering 492

Online Ordering Loyalty Program Social Media Mobile Ordering 492

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs.

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Delivery Social Media Loyalty Program Customer Service 558

Modern Restaurant Management

AUGUST 21, 2024

AI-powered emotional targeting is the ability for advertisers to use artificial intelligence in order to precisely match the emotional tone of their ads with the emotional tone of the programming being shown on a TV screen. How should brands be using GenAI targeting to better engage with guests and build loyalty? Why emotion?

Loyalty Program 473

Loyalty Program Advertising Point of Sale Customer Service 473

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Takeaway Ideas For Restaurant Advertising In 2022. Restaurant email marketing goes hand-in-hand with a loyalty program. Table of Content. On-Site Restaurant Advertising Ideas.

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Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

MAY 20, 2022

" Boyce explained TMAD's loyalty program has a lot of data and that loyalty guests spend 16-19 percent more than non-loyalty guests. "In So far in 2022, Teriyaki Madness has sold 72 franchise units and plans to open 30 more locations by the end of the year. times in the same time period."

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Email Marketing Loyalty Program Point of Sale Download 473

Modern Restaurant Management

SEPTEMBER 7, 2023

million in 2022. Whether it's discovering and researching new restaurants, reading reviews, making reservations, or utilizing food delivery services and apps, restaurants must adopt a robust online marketing program. For busy restaurant operators, staying on top of an online marketing program can be challenging.

Marketing 508

Marketing Loyalty Program Customer Service Catering 508

Modern Restaurant Management

JULY 6, 2022

While 2021 was the year of the comeback for restaurants, 2022 is proving to be a very different story. A loyalty and rewards program that offers incentives and deals can also play an important role. Based on data from Technomic, there’s a 12 percent higher average visit spend when loyal guests use coupons.

Consumer Goods 493

Consumer Goods Coupons Loyalty Program Pricing 493

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022).

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2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

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Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

OCTOBER 24, 2022

According to the Q2 2022 Gift Card Gauge from Fiserv, 37 percent of consumers say they have already taken advantage of a gift card promotion in 2022, and 58 percent say that gift card promotions will motivate them to buy more gift cards during this inflationary period. Leverage Calendar Events.

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Loyalty Program Consumer Goods Customer Experience 2022 390

Modern Restaurant Management

OCTOBER 1, 2022

But is it so simple to stand out from the crowd in 2022? Does this type of marketing work in 2022? Restaurant marketing revolves around making your business known. It combines different online and offline strategies to promote a restaurant and increase orders. How do you attract clients to your restaurant?

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. As diners continue to prioritize saving money, however, they still need incentives to spend, such as coupons and loyalty programs that suit their needs.

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Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

MARCH 2, 2023

Nearly 90 percent of Americans are now using some form of digital payment, and they are engaging with these solutions in various ways, according to McKinsey’s 2022 Digital Payments Consumer Survey. They expect payment-related rewards and loyalty programs every time they transact. What is your payments strategy?

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Operations Loyalty Program Mobile Ordering Consumer Goods 410

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. If so, you’re not alone. The numbers speak for themselves.

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Delivery Food Loyalty Program Food Order 147

EATER

OCTOBER 21, 2024

The numbers come from the 2022 environmental, social, and governance (ESG) report of the vegan brand Beyond Meat , from which PLNT Burger gets its patties. PLNT Burger further incentivizes plant-based purchases by turning that data into a loyalty program, rewarding customers with free food for amounts of water or land “saved.”

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Sustainability Sourcing Consumer Goods Seasonal Menu 329