Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

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2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 20, 2022

The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Restaurant owners will end 2022 with a sigh of relief after another tough year. "Restaurant "Restaurant owners will end 2022 with a sigh of relief after another tough year.

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2022 Food Supply Point of Sale Dietary Restrictions 493

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Stay Connected. But these short-term savings come with long-term costs.

Mobile Ordering 473

Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 5, 2022

Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency. Fast forward to 2022, and the attitude has changed drastically. restaurant sales are expected to reach 898 billion dollars by the end of 2022.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. You can also consider creating your own mobile app. Consumers crave convenience.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. Retaining and Attracting Employees.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

MAY 17, 2023

Optimize Mobile Ordering Creating and executing a convenient mobile ordering experience for your customers is extremely important, and it will keep them coming back for ease of use and accessibility. Gen Z in particular, as a tech-savvy group, are experts when it comes to navigating mobile ordering experiences.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

Modern Restaurant Management

OCTOBER 12, 2022

Programs that enable data capture, incentivize direct ordering in the wake of third party delivery (saving countless dollars in commission fees), and drive engagement have the ability to create compelling enticements without relying heavily on expensive discounts. Starbucks Rewards members made up 53 percent of U.S. million members to 27.4

Loyalty Program 471

Loyalty Program Merchandise Mobile Ordering Coupons 471

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 These days they are often connected to a brand’s mobile app. percent and food-away-from-home (restaurant) prices have increased 3.6

Loyalty Program 531

Loyalty Program Pricing Menu Mobile Ordering 531

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Consequently “more than 80 percent of Gen Z-owned businesses expect to get more than half of their revenue from digital (web, mobile, online delivery, social media) by 2022 versus only 33 percent of Baby Boomer-owned businesses.”

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

FEBRUARY 17, 2023

When Revenue Management Solutions asked respondents about their past behavior, frequent users reported increased usage across all restaurant categories in Q4 2022, particularly quick-service. The younger generations were also the most likely to order takeout and dine in. This isn’t just “talk,” either.

Loyalty Program 470

Loyalty Program Mobile Ordering Customer Service Online Ordering 470

Modern Restaurant Management

MARCH 6, 2023

More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout. In 2022, customers mentioned short staffing three times more often in their Yelp reviews than in the year-ago period, and mentions of long waits rose 23 percent.

Audits 469

Audits Kitchen Safety Mobile Ordering Customer Experience 469

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

DECEMBER 7, 2022

But that does not mean that they are married to the idea of cooking at home for every meal, so offer as many dining options as possible including dine-in, carryout, online ordering, curbside pick-up, and delivery. Make Yourself Mobile-Friendly. Offer a Unique Dining Experience. Continue To-Go Cocktails Where Still Allowed.

Mobile Ordering 508

Mobile Ordering Social Media Online Ordering Consumer Goods 508

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Here is your 2022 guide for a successful Restaurant Week. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Take Advantage of Technology. Go Digital.

Online Ordering 492

Online Ordering Loyalty Program Social Media Mobile Ordering 492

7 Shifts

AUGUST 12, 2021

Short messages can be sent straight from a software app to a user via a mobile app or a web browser. Younger and older generations are becoming increasingly accustomed to ordering their food using a phone app or by visiting their favorite restaurant's website and purchasing food in a few clicks. Special Offers and Promotions.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

APRIL 1, 2022

The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs. Lock down your mobile POS devices so they can only access applications needed for your restaurant. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware.

Operations 601

Operations Point of Sale POS Small Business 601

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. The setbacks restaurants have faced will continue to impact them into 2022. Restaurants Must Prepare For Continued Disruptions.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options.

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

ChowNow

JANUARY 6, 2022

In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

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2022 Mobile Ordering Online Ordering Download 195

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. But is it so simple to stand out from the crowd in 2022? Optimize the website for mobile screens. Does this type of marketing work in 2022? Restaurant marketing revolves around making your business known.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

MAY 24, 2021

In fact, meal kits are a rising sector of the restaurant industry that’s predicted to grow 25 percent to 30 percent by 2022. Many people have grown accustomed to ordering takeout/delivery and meal kits, so that they can eat in the safety and comfort of their own homes. ROI analysis for each dish sold.

Point of Sale 508

Point of Sale Mobile Ordering Customer Service Social Media 508

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires.

Hiring 514

Hiring Recruiting Employee Relations Mobile Ordering 514

EATER

JANUARY 18, 2022

Where to find the best food around the world in 2022. The cities, islands, neighborhoods, and regions that top the list of places we want to eat in 2022 span the globe, from Guadalajara to Markham, Saint-Martin to Orange County — yes, that O.C. — It’s definitely not a guarantee these places will even welcome visitors throughout 2022.

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2022 Fine Dining Tourism Food Truck 284

Modern Restaurant Management

DECEMBER 21, 2021

While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line. Inflation on both wages and commodities are putting major margin pressure on brands. To position themselves for sustainable growth, restaurants must respond quickly.

Point of Sale 491

Point of Sale Supplies Back of House Customer Experience 491

Modern Restaurant Management

MARCH 2, 2023

Beyond the traditional criteria that need to be considered in delivering a satisfying CX, today’s consumer also has an expectation built around the freedoms enabled by mobility and mobile devices. Can they order goods or services from their phone? What is your payments strategy?

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

APRIL 11, 2024

Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022). Technological advancements such as self-ordering kiosks , mobile apps and tabletop devices empower customers to peruse menus, place orders, and settle payments conveniently.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

JULY 19, 2022

Widespread adoption of branded apps, online ordering and delivery, accelerated by the Covid crisis, has forced restaurants to deal with an issue that they’ve mostly avoided until now: chargebacks. The Impact of Online Ordering. Larger chains created their own mobile apps. What about online orders, though?

Online Ordering 487

Online Ordering Cash Management Mobile Ordering Food Order 487

Modern Restaurant Management

JULY 29, 2022

restaurant sales are expected to return to pre-pandemic trajectory and reach $898 billion in 2022. No matter the size, a brand always wants to gain more market share in order to secure higher profits. There is also a push around convenient features like app ordering and delivery, especially since the onset of the pandemic.

Advertising 522

Advertising Take-out Marketing Social Media 522

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Fast forward to 2022. It’s helping employees track orders, serve quality food, and prioritize customer service.

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

JANUARY 6, 2023

The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. Order type. 20% Off All Mobile Orders. Under $2 Craves. SONIC® Drive-In is introducing a new Under $2 Craves menu. . $1 1 off any size Mozzarella Cheese Sticks.

2023 369

2023 Menu Mobile Ordering Coupons 369