Modern Restaurant Management

DECEMBER 5, 2023

From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92

Technology 495

Technology Mobile Ordering Customer Experience Customer Service 495

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Fast forward to 2022, and the attitude has changed drastically.

Mobile Ordering 564

Mobile Ordering Loyalty Program Employee Relations Customer Experience 564

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

OCTOBER 21, 2022

Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. These systems are also being used as they support future restaurant technologies like self-serving kiosks. In 2022, U.S. software company NCR Corp. Booming Fast-Food Restaurant Space.

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POS Marketing Point of Sale Cash Management 450

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. To set your business apart when it comes to recruiting and retaining staff, look to payroll and benefits technology.

POS 540

POS Food Supply Mobile Ordering Point of Sale 540

Social Hospitality: Restaurants

JULY 25, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. The Importance of Technology in Food Businesses. 8 Major Restaurant Tech Trends in 2022. That’s not all.

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2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. And despite warnings of an imminent recession at the end of 2022, the U.S. And despite warnings of an imminent recession at the end of 2022, the U.S. Coffee in 2023.

2023 493

2023 Point of Sale Loyalty Program 2024 493

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

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2025 Beverage Fine Dining Guest Recovery 451

Modern Restaurant Management

DECEMBER 27, 2022

As we close out 2022, food production is at risk. Technology can boost business operations in a variety of ways. In the coming year, operators should rely on restaurant technology (ResTech) to help them: 1. million tons of grain. million tons of grain. Inflation is causing food prices – and food insecurity – to soar. .

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Food Safety Audits Food Supply Food 566

Modern Restaurant Management

JUNE 16, 2022

Technology has clearly played a huge role in restaurant modernization, especially in light of the pandemic. In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S. consumers’ meal delivery sales, followed by Uber Eats, which gained 24 percent.

Online Ordering 473

Online Ordering Point of Sale Management Management 473

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place.

Loyalty Program 559

Loyalty Program Online Ordering Point of Sale Customer Experience 559

Social Hospitality: Restaurants

JULY 15, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Technology allows businesses to offset labor issues and also achieve contactless delivery. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week. And that's not all.

Online Ordering 494

Online Ordering Loyalty Program Social Media Mobile Ordering 494

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 App users also prize the ability to place orders quickly, and to earn and track loyalty points. If current projections from the U.S. Rewards for Loyalty.

Loyalty Program 532

Loyalty Program Pricing Menu Mobile Ordering 532

Modern Restaurant Management

NOVEMBER 7, 2022

To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. As indicated in the above chart, when price increases surpassed 10-13 percent, traffic started to decline severely, negating some or all of the net sales benefits.

Pricing 510

Pricing Loyalty Program Point of Sale 2023 510

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. As of the spring of 2022, 71 percent of consumers indicated they had used a mobile app to order food from a restaurant. As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside.

Mobile Ordering 474

Mobile Ordering Front of House Back of House Consumer Goods 474

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 510

2023 2022 Consumer Goods Point of Sale 510

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

2023 494

2023 Loyalty Program Mobile Ordering Consumer Goods 494

Modern Restaurant Management

DECEMBER 7, 2022

According to the State of the Restaurant Industry 2022 report mentioned above, 70 percent of Gen Z’ers noted the ability to add alcohol to a takeout or delivery order is a determining factor in their restaurant decisions. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. percent of the U.S.

Mobile Ordering 510

Mobile Ordering Social Media Online Ordering Consumer Goods 510

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 475

Food Food Safety Front of House Fast Casual 475

Goliath Consulting

FEBRUARY 8, 2022

The restaurant industry has been slowly adopting new innovative technology and digital solutions as of recent. Since 2020, this has led to an increase of new technology systems for restaurants and helped them adapt to a new digital reality. These codes helped many restaurants in 2020. Food locker systems.

2022 195

2022 Technology Online Ordering Customer Service 195

Modern Restaurant Management

DECEMBER 6, 2022

percent in the second quarter of 2022. Several measures restaurants can take include: Integrating sales channels and Point-of-Sale systems to streamline orders. Employing back-of-house technology to centralize and collect orders in a single place can help workers minimize errors and save time.  Today in the U.S.,

Back of House 475

Back of House Customer Experience Point of Sale Consumer Goods 475

7 Shifts

AUGUST 12, 2021

As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly. In addition, social media marketing can boost sales and help you grow your brand. Restaurant loyalty programs , when done correctly, can increase repeat sales. How can you keep consumers coming back for more?

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

AUGUST 21, 2024

The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales. What is the effect on sales? What is AI-powered emotional targeting? Why emotion?

Loyalty Program 475

Loyalty Program Advertising Point of Sale Customer Service 475

Modern Restaurant Management

AUGUST 5, 2021

Consequently “more than 80 percent of Gen Z-owned businesses expect to get more than half of their revenue from digital (web, mobile, online delivery, social media) by 2022 versus only 33 percent of Baby Boomer-owned businesses.” Restaurant and bar employment (as of July 2021) remains down by 1.5

Food Truck 540

Food Truck Retail Mobile Ordering Food Safety 540

Modern Restaurant Management

MARCH 22, 2023

percent in late 2022. In turn, the use of this technology is enabling more efficient use of talent and generating a faster return on investment. Automation with IoT A common fear when leveraging new technologies to automate tasks is that it will replace humans in the workplace. IoT in Action IoT is all around you. The solution?

Back of House 451

Back of House Front of House Food Safety Kitchen Safety 451

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app.

Customer Experience 495

Customer Experience Delivery Loyalty Program Mobile Ordering 495

Modern Restaurant Management

JUNE 30, 2023

” This was both a technology and operational fail due to lack of proper testing/QA and employee training. One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” It’s not enough just to contain it for transport.

Operations 450

Operations Mobile Ordering Customer Experience Online Ordering 450

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. But tipping did not take off immediately in the U.S.

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Presentation Tip Distribution Restaurant Law Back of House 486

7 Shifts

MARCH 18, 2021

And a general fear of going out, at least early on, contributed to a dramatic drop in sales across the entire restaurant industry—one we’re still recovering from a year later. How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

The Rail

DECEMBER 2, 2024

billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 10.3% This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Secures $60M Funding.

Serving 519

Serving White Paper Food Recycling 519

Modern Restaurant Management

JANUARY 14, 2022

Coming as a result of improvements in card chip technology, this was ostensibly meant to encourage merchants to step up at the point of sale and ensure they are doing their part to safeguard transactions where the card is present. As it happens online, some defended the hapless manager and others disagreed.

Online Ordering 547

Online Ordering Customer Service Website Management Food Order 547

EATER

SEPTEMBER 20, 2023

Sanders says this isn’t to be confused with simple last-minute clearance sales. The results point to the fact that stopping waste at the source is more effective — environmentally and economically. Picture yourself grocery shopping. In the produce section, you see two baskets of avocados. Which do you choose? A recent study from U.C.

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Waste Pricing Airlines Food 343

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 472

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 510