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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. Fast food and food delivery gradually began changing that equation.

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Social Marketing: Insights from Meta’s Restaurant Summit

Modern Restaurant Management

“Discovery-Led Shopping Study” by GFK (Meta-commissioned online survey of 12,000+ respondents ages 18–74 in the AU, BR, CA, DE, FR, GB, IN, ID, JP, KR, MX and US) Q2 2022. . Using AI-enabled tools and showing authenticity in creative are great pathways to building a loyal following of foodies. Meta Study, June 2024.

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Hungry for Growth: The Restaurant Industry in 2022

Modern Restaurant Management

Some have even developed lucrative new business models that they will continue to apply and scale in 2022. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. Opportunities for 2022 and Beyond. Consumers are showing similar signs of permanent behavioral change.

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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers Fast is not fast enough.

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2022 Cocktail Trends (Infographic)

Modern Restaurant Management

Bacardi Limited released its third annual Bacardi Cocktail Trends Report , looking ahead at the key trends impacting the business of cocktails in 2022. “As 2022 brings new perspective, people are coming together with a strong desire to ‘Make Moments Matter. . Consumption reconsidered. and half in the U.K.

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Franchise Portfolio Diversification: Trends Taking Shape in 2022

Modern Restaurant Management

service line because our menu consists of purposeful items, most of which are raw, natural, unprocessed, and simple foods that are sustainably sourced. These are all attractive operational aspects of fast-casual franchising that are resonating with franchisees as they look to protect and stabilize their portfolios going into 2022, and beyond.

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