Modern Restaurant Management

FEBRUARY 27, 2024

's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. The study also shows that 84 percent of consumers find new products, services, and businesses online through social feeds, search results, or recommendations.

Online Ordering 472

Online Ordering Consumer Goods Customer Service Customer Experience 472

7 Shifts

MAY 31, 2024

Email marketing tools Email marketing is one of the best ways to connect with your diners, welcome your new guests, and spread the word about exclusive promotions and discounts as a reward to your loyal customers. Price: Contact them for a custom quote Mailchimp If you're new to email marketing, Mailchimp is your best choice.

2024 221

2024 Marketing Email Marketing SEO 221

Harbor Touch

MARCH 18, 2025

Ive seen audits flag too-generous pay compared to industry norms. Ive had customers offload $500 in leftovers to shelters and claim it. Proposed changes, like the No Tax on Tips idea floated in 2024, could make tips tax-free for employees, but as of now, its not law. Fees: accounting, legal, merchant services.

Point of Sale 138

Point of Sale POS Restaurant Law 2025 138

7 Shifts

SEPTEMBER 6, 2024

Whether you run a casual dining spot or a full-service restaurant, we’ll delve into what COGS is, the factors that affect it, as well as how you can calculate and control it. One way to control packaging costs is switching from branded, custom-printed boxes to high-quality but unbranded containers.

2024 195

2024 Seasonal Menu Inventory Audits 195

Lavu

MARCH 7, 2025

PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. Failure to comply with PCI standards can result in fines of up to $100,000 per month, legal complications, and a significant loss of customer trust. Staying compliant protects your business and customer trust.

POS 78

POS Guest Recovery Document Audits 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. Entering 2024 brings uncertainty but holds hope for growth. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

7 Shifts

DECEMBER 6, 2023

per hour, but this number will change again on January 1, 2024. But they must notify customers in writing if they do so. What about service charges and credit card processing fees? Mandatory service charges (like what many restaurants add to the bills of large parties) aren’t considered tips under federal law.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

Lavu

MARCH 17, 2025

Up to 10% of purchased food can go to waste before it even reaches a customer. This not only avoids costly replacements (ranging from $25$45 per mistake) but also helps retain customers. Monitor and Adjust Inventory Regularly Conduct weekly inventory audits. Cutting Waste and Costs Food waste eats into profits – literally.

Food 78

Food Waste Inventory Seasonal Menu 78

7 Shifts

DECEMBER 6, 2023

per hour, but this number will change again on January 1, 2024. But they must notify customers in writing if they do so. What about service charges and credit card processing fees? Mandatory service charges (like what many restaurants add to the bills of large parties) aren’t considered tips under federal law.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

Apicbase

JANUARY 28, 2025

When the Autumn Budget landed, food and drink leaders warned ministers that the tax increase would cost the British Hospitality industry 3 billion and force businesses to reduce investments, cut jobs, and raise customer prices. Before we dive into the challenges of the Autumn Budget 2024, lets step back and look at the bigger picture.

2024 52

2024 Waste Inventory Hospitality 52

Apicbase

APRIL 5, 2024

But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024.

Back of House 52

Back of House Front of House BOH Point of Sale 52

PathSpot

SEPTEMBER 19, 2024

In fast-paced food production and services, ensuring compliance with food safety is more critical than ever. Customer Trust: Demonstrating a commitment to food safety through data analytics can enhance an organization’s reputation. Customers are more likely to trust and patronize businesses prioritizing their health and safety.

Food Safety 40

Food Safety Food Audits Employee Relations 40

PathSpot

SEPTEMBER 11, 2024

Adopting exceptional food safety practices builds customer trust, protects public health, and dramatically enhances business performance and bottom line. Cultivating Customer Trust and Loyalty The strong connection between food safety practices and customer trust is critical to a restaurant’s success.

Food Safety 40

Food Safety BOH Food Webinar 40

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health. Understanding the Impact of Cleanliness on Your Business Trust and Loyalty are critical for customer loyalty.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

PathSpot

APRIL 1, 2024

This guarantees adherence to local and federal regulations and fosters confidence and trust among customers. Team Training and Accountability Each team member plays a vital part in maintaining food safety and adherence to regulations within hotel restaurants and food services.

Food Safety 40

Food Safety Hotels Food Audits 40

EATER

JANUARY 22, 2025

This years awards include three brand-new categories: Best New Bar (given to a new wine bar, beer bar, cocktail bar, coffee bar, or any other business whose primary offering is beverage that already demonstrates excellence), Outstanding Professional in Beverage Service, and Outstanding Professional in Cocktail Service.

2025 317

2025 Beverage Bar Hospitality 317

EATER

JANUARY 24, 2024

James Beard Foundation Check out the full list Today in a press release, the James Beard Foundation revealed the semifinalist nominees for the 2024 James Beard Awards. This is the third awards season to reflect changes made in the wake of an extensive 2021 audit to address the longstanding biases baked into the awards process.

2024 72

2024 Bar Hospitality 2023 72

Aaron Allen & Associates

MARCH 11, 2024

Originally published in the Aaron Allen & Associates newsletter on 03/11/2024. Custom Country Profiles ( sample here ) | Fast-track International Expansion | Helping Bring New Brands to Your Country and Portfolio | Category Insights (check out some examples in the pizza and coffee categories).

Audits 52

Audits Seasonal Menu Coaching Customer Service 52