Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. The survey of 1,500 U.S.-based

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Loyalty Program 2025 Fast Casual Mobile Ordering 332

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

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2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

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2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

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2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 13, 2025

percent in 2024. Increase in average prepaid value: The average prepaid reservation has increased 36 percent to $102 so far this year, up from $75 in 2024.²This Recent diner data from OpenTable shows that in the US,Valentine's Day reservations are trending higher than 2024, up double digits YoY.

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2024 Fine Dining Book Reservations 221

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

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Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

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Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

OCTOBER 18, 2024

Technomic’s revised predictions for 2024 revealed a challenging road ahead for the restaurant industry, which has been plagued by rising prices and shifting consumer behavior since the onset of the pandemic. In this competitive environment, it’s clear that we must innovate to stay ahead. percent sales increase by 1.5

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Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Although some of these innovations aren’t completely baked out, similar technologies exist.

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Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

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Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

DECEMBER 20, 2023

While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

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Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. ” The Qu 2024 State of Digital Report analyzes market trends and predictions from a survey of respondents that include the largest multi-brand, multi-unit restaurant operators.

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Catering 2024 2023 Guest Recovery 251

Black Box Intelligence

DECEMBER 10, 2024

In highlighting the performance of top restaurant brands for Q3 of 2024, we want to (deservedly)sing their praise. For example, Torchys Tacos earns rave reviews for its innovative flavors, while In-N-Out continues to shine for its simple yet high-quality approach to fast food. while Full Service restaurants averaged 4.3.

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2024 Fast Casual Customer Service Seasonal Menu 52

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.

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Hospitality Food Consumer Goods 2019 459

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth.

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Hospitality 2025 Food Back of House 78

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. It was a natural fit to bring Bangin Buns into the Ike’s family.”

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Franchise Franchising Food Fast Casual 471

EATER

FEBRUARY 26, 2024

Later, the couple also casually mentioned that one of them had been “kicked out for saying something offensive,” which also meant they couldn’t go to the other Oklahoma outpost in Tulsa, because it too is operated by the Chapmans.) “You 31, 2024, in Houston. Palmer has celebrated her birthday at the restaurant several years in a row.

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Dine-in Customer Experience Specials Cash Management 318

Modern Restaurant Management

MARCH 3, 2023

" At least 4 in 10 operators in each of the three limited-service segments — quickservice, fast casual, and coffee and snack — believe the addition of drive-thru lanes will become more common in 2023. For others, outdoor dining and alcohol-to-go are becoming table stakes.

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2023 2022 Consumer Goods Point of Sale 508

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation.

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Fast Casual Technology Point of Sale Mobile Ordering 52

QSR Automations

OCTOBER 22, 2024

Innovative Partnership Aims to Streamline Kitchen Operations Nationwide LOUISVILLE, Ky., “This new partnership will help reduce ticket times, increase guest satisfaction and help Mellow Mushroom continue to innovate in the pizza sphere.” We didn’t just pioneer restaurant technology.

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Operations Point of Sale Customer Experience Innovation 40

Qu

NOVEMBER 25, 2024

Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. TL;DR Qu’s Fall Product Release Highlights showcase our ongoing commitment to innovation and operational excellence.

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Online Ordering Mobile Ordering Front of House Food Order 52

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

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2024 Food Truck Fast Casual Fine Dining 52

Qu

MARCH 20, 2024

Let's talk about what's hot in the world of QSR and Fast Casual restaurants. A whopping 44% of brands are gearing up to introduce kiosks as a fresh ordering channel in 2024. Last year, only 13% of fast casual and QSR brands considered them an investment channel. It’s all about options and convenience for the guest.

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Fast Casual Casual Ordering Mobile Ordering 52

The Restaurant Group

DECEMBER 29, 2023

From culinary innovations to dining experience trends that brought in traffic, let’s recap 2023 food trends via this annual trends analysis of the year in the restaurant space. The new year 2024 also shows a positive outlook, with trends influencing the shape of things to come. Eat’s a New Day!

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2023 Fast Casual Food 2024 78

Aaron Allen & Associates

MAY 3, 2024

*Originally Published in the Aaron Allen & Associates Newsletter on 04/08/2024 It’s been making the news lately that many C-suite positions in leading restaurant chains are changing hands. Some are playing to the strength of the “full service” business model (with training and new SOPs) and innovating with technology in the right places.

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2024 Fast Casual 2023 Casual 52

QSR Automations

AUGUST 21, 2024

Partnership to Integrate Advanced Kitchen Technology Across Fast-Growing Restaurant Chain LOUISVILLE, Ky, August 21, 2024 — Today, QSR Automations , a global leader in kitchen automation and guest management services, announced its strategic partnership with Dave’s Hot Chicken. We didn’t just pioneer restaurant technology.

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Fast Casual 2024 Franchise Franchising 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. They’re durable and flexible enough to go from fast casual to fine dining. According to the National Restaurant Association, the restaurant industry has enjoyed record growth, and is forecast to reach $1 trillion in sales in 2024.

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POS 2024 Mobile Ordering Loyalty Program 40

QSR Automations

JUNE 25, 2024

LOUISVILLE, Ky, June 25, 2024 — Today, QSR Automations is excited to announce that it has joined the Toast Partner Ecosystem. Today, QSR’s innovative technology includes a guest management platform, ConnectSmart® Host, which touches millions of diners each day in every corner of the globe.

Employee Relations 45

Employee Relations Customer Service Customer Experience Technology 45

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. In such times, a hybrid business model is something that can potentially be an innovative business model to explore for fine-dine restaurants.

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Fine Dining Fast Casual Customer Experience Online Ordering 52

QSR Automations

JUNE 25, 2024

LOUISVILLE, Ky, June 25, 2024 — Today, QSR Automations is excited to announce that it has joined the Toast Partner Ecosystem. Today, QSR’s innovative technology includes a guest management platform, ConnectSmart® Host, which touches millions of diners each day in every corner of the globe.

Employee Relations 40

Employee Relations Customer Service Customer Experience Technology 40

Aaron Allen & Associates

FEBRUARY 15, 2024

Originally published in the Aaron Allen & Associates newsletter on 02/12/2024. In this context, the only way to work your way out of inflation is innovation. There were a number of acquisitions evenly distributed across segments, from snacks to fast casual to full-service and QSR.

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Modern Restaurant Management

MARCH 11, 2025

These changes have challenged operators to adapt, but they’ve also reinforced the resilience and innovation that define the hospitality industry. as of December 2024, according to Homebase payroll data. Innovate or die was the new mantra. Wages have risen roughly 13 percent since early 2023, leveling out at $13.62

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Open for Business

APRIL 9, 2024

The Bib Gourmand recognizes diverse cuisines and dining styles, from casual neighborhood spots to buzzing bistros, that provide excellent value for money while maintaining MICHELIN’s rigorous standards for hospitality and culinary craftsmanship. How can I get a MICHELIN Star?

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Fine Dining Hospitality Dine-in Front of House 78

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

The Restaurant Times

AUGUST 5, 2022

According to a RedSeer Management Consulting analysis , cloud kitchens would be worth $2 billion in India by 2024, up from $400 million in 2019. Large cloud kitchen companies will continue to create reliable supply chains and innovate further to automate kitchens to keep costs down. However, this will not be the scenario in the future.

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2022 Food Supply Customer Service Online Ordering 52