7 Shifts

MAY 31, 2024

Let’s be honest - you’re a restaurant operator, not a marketing expert. However, with so much software on the market today, how do you know what to use and where to start? To help you out, we've listed some of the most used tools that even beginners in digital marketing can easily navigate.

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

DECEMBER 2, 2019

It’s easier than ever to for both customers and brands to keep track of gift cards and redeem them online. Gift cards practically eliminate the need for packaging and can be sent via email when purchased digitally, which is no doubt a handy feature for the last-minute shopper. Include Gift Card Messaging in Marketing Efforts.

Point of Sale 342

Point of Sale Email Marketing Loyalty Program Mobile Ordering 342

7 Shifts

JULY 25, 2024

Delivery and takeout 60% of American consumers reported ordering delivery or takeout once a week. To maximize this revenue stream, you must have an efficient online ordering system. Choosing this option is beneficial if your restaurant is in a competitive market where people use these apps frequently.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

SEPTEMBER 16, 2024

These include location, profitability, market trends, and more. Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments. Check your restaurant’s legal documents Make sure you have all your legal documents in order.

2024 195

2024 Document Point of Sale Cash Management 195

The Rail

AUGUST 8, 2024

Late payments can lead to harmed relationships and order delays, which can in turn wreak havoc on your day-to-day operations. You can use your restaurant website to boost SEO , highlight your menu, build an email list , hire staff, show customers how to get to your location, and so much more. That’s where these tools come in handy.

Loyalty Program 130

Loyalty Program Website Management Social Media Online Ordering 130

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. The competition in the restaurant industry is getting tighter.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

The Rail

JUNE 4, 2024

By Eric Tress, Contributor When you talk about marketing in this era, people quickly think of social media marketing, content marketing, and search engine optimization (SEO), among other online marketing methods. Therefore, the best place to find them is online. What is Direct Mail Marketing?

Marketing 130

Marketing Email Marketing Restaurant Law Coupons 130

SpotOn

MARCH 5, 2024

Designed to streamline the restaurant marketing process, SpotOn Marketing Assist is the first product of its kind to empower restaurants to drive guest visits and boost sales while eliminating the time and resources needed for self-serve marketing tools. 

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

7 Shifts

JANUARY 9, 2024

On January 1, 2024, the full minimum wage increases to $15 per hour, but the minimum cash wage for tipped workers stays at $5.26. As the state’s minimum wage increases gradually to $15 per hour, the tip credit is also increasing from $7.87 (in 2022) to $9.87 (as of January 1, 2024). Let’s look at an example. per hour) and tips.

Restaurant Law 221

Restaurant Law Cash Management Tip Distribution 2024 221

SpotOn

JULY 1, 2024

SAN FRANCISCO — July 1, 2024— SpotOn , the top-rated software and payments partner for restaurants, announced today that it has been added to the U.S. Together, they aim to empower restaurants with the resources, expertise, and technology solutions necessary to thrive in an ever-changing market. 

Technology 116

Technology Loyalty Program Point of Sale Cash Management 116

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

JANUARY 9, 2024

On January 1, 2024, the full minimum wage increases to $15 per hour, but the minimum cash wage for tipped workers stays at $5.26. As the state’s minimum wage increases gradually to $15 per hour, the tip credit is also increasing from $7.87 (in 2022) to $9.87 (as of January 1, 2024). Let’s look at an example. per hour) and tips.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

The Restaurant Times

FEBRUARY 16, 2021

A report by Juniper Research states that contactless payments will triple to $6 trillion worldwide by 2024. Restaurant POS systems that support multiple contactless online payment touchpoints will continue to have a clear advantage in mitigating a lot of customer concerns and adapt better in 2021. Contactless Wi-Fi-based Ordering.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Online Ordering 98

The Restaurant Times

JULY 8, 2020

The number of food delivery orders placed online has seen a staggering increase in Saudi Arabia in recent years. According to statistics, the revenue in Saudi’s food delivery market is expected to show an annual growth rate of 9.8% How To Double Your Restaurant’s Sales Via A Robust Online Ordering System.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Social Media 52

The Restaurant Times

DECEMBER 21, 2021

With online food ordering proliferating and the willingness to spend long hours standing in lines plunging, dark kitchens are fast gaining popularity in the food and restaurant industry. The online delivery and takeout segment has witnessed a whopping 21.7% growth since 2017. Why Are Dark Kitchens A Good Idea? .

Online Ordering 98

Online Ordering Social Media Food Order Website Management 98

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

2024 52

2024 Online Ordering Loyalty Program Customer Service 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." Today, driving positive customer feedback via online channels is now equally as important as having a great location. In 2024, we launched Mad Dash, which totally changed curbside pickup.

Loyalty Program 473

Loyalty Program Mobile Ordering Customer Experience Online Ordering 473

BNG Point of Sale

OCTOBER 15, 2021

The mPOS market has expanded rapidly, enhancing the sales process and customer experience through convenient customer transactions, particularly in brick-and-mortar stores. The global market was worth $17 billion in 2017 and is expected to grow to $55 billion by 2024. Your customer is now satisfied.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

SpotOn

JULY 9, 2024

As seen in the chart below, G2 also recognized SpotOn as one of the POS leaders in the restaurant industry in 2024. Awards:  Leader, Highest User Adoption, Best Support - 2024 Rating: 4.5 / 5.0 Awards: Capterra Shortlist - 2022 – 2024 Rating: 4.3 / 5.0 Awards: Front Runners - 2023, 2024 Rating: 4.3 / 5.0

2024 52

2024 Point of Sale POS Online Ordering 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

SpotOn

MAY 14, 2024

SpotOn’s integrated product set for restaurants includes point-of-sale , online ordering , labor management , QR order & pay , waitlist & reservations , marketing , loyalty , and comprehensive reporting. Capterra users gave SpotOn a rating of 4.3, while Shift4 received a rating of 3.3

POS 52

POS Point of Sale Customer Service Online Ordering 52

SpotOn

MAY 21, 2024

School's out, the farmer's markets are booming, and summer vacation plans are finally coming to life. In 2024, the 4th of July falls on a Thursday, meaning more guests might take a long weekend off work or celebrate the day off on Wednesday. You'll want to kick things off with an effective restaurant marketing strategy.

Specials 52

Specials Online Ordering Seasonal Menu Social Media 52

Apicbase

FEBRUARY 6, 2023

By 2030, it is estimated that the cloud kitchen market will bring in $112.7 Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders.

Delivery 52

Delivery Management Management Online Ordering 52

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

NOVEMBER 19, 2020

. “As a cooperative, Ocean Spray farmers know the importance of building and feeding communities, and share these values with local independent restaurants,” said Chris O’Connor, Vice President of Marketing at Ocean Spray. We know that by coming together, we can create real and lasting impact in our community.”

Mobile Ordering 369

Mobile Ordering Kitchen Safety Online Ordering Food Truck 369

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. Handhelds enable servers to take orders and payments at the table instead of running to and from the POS, making them twice as efficient.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Modern Restaurant Management

DECEMBER 31, 2019

Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. A chicken sandwich and the impact it has had on how to market a product – see Popeye’s vs. Chick-fil-A. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

2020 346

2020 Kitchen Safety Consumer Goods Point of Sale 346

Modern Restaurant Management

MARCH 4, 2025

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. percentage points less than sales growth from the same two-month period in 2024.

2025 221

2025 Delivery 2024 Point of Sale 221

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. For Gen Z in particular, easy online ordering and the use of social media as a restaurant discovery tool have become the norm.

2025 221

2025 Loyalty Program 2024 Back of House 221