Modern Restaurant Management

APRIL 3, 2024

Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028. And though many AI-driven breaches have targeted big companies, a vulnerability discovered within a smaller, connected organization, such as a franchisee, can offer an easy entry point for intruders.

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Modern Restaurant Management

OCTOBER 1, 2024

It empowers bartenders to take a more proactive role in the overall dining experience, which can help with higher customer satisfaction and potentially increased sales. Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?”

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Modern Restaurant Management

DECEMBER 28, 2023

The incorporation of AI into point-of-sale systems has streamlined transactions resulting in reduced waiting times and higher customer satisfaction. Traditional methods like feedback forms and email surveys often result in not only low response rates, but delays in actionable insights due to the cumbersome nature of manual analysis.

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Modern Restaurant Management

DECEMBER 2, 2019

Gift cards practically eliminate the need for packaging and can be sent via email when purchased digitally, which is no doubt a handy feature for the last-minute shopper. By 2024, global digital gift card sales are projected to hit $698.2 Here are five ways operators can increase gift card sales this holiday season.

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7 Shifts

JULY 25, 2024

One of the best things to do is to find additional revenue streams to supplement your core food and beverage sales. Choosing this option is beneficial if your restaurant is in a competitive market where people use these apps frequently. In fact, only 27% of restaurant owners expect to be more profitable this year.

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SpotOn

JULY 9, 2024

The 2024 Summer G2 Restaurant Grid places SpotOn Restaurant as number 3 out of 27 competitors, demonstrating its superior performance and customer satisfaction.   Earlier this year, SpotOn released Marketing Assist , the first automated, AI-enabled restaurant marketing solution for email and social media campaigns.

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7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

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7 Shifts

SEPTEMBER 16, 2024

Selling a restaurant can be a major decision for many reasons. One of the main reasons is to cut losses due to financial challenges, with 52% of restaurant owners saying high operating and food costs are really cutting into their profits. Other possible reasons include wanting to retire or find new business ventures.

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SpotOn

MAY 22, 2024

Besides Chicago-style hot dogs, here’s what’s on my mind after the 2024 National Restaurant Show. Earlier this year, we introduced AI and automation to our marketing software with Marketing Assist. Point-of-sale companies should adapt to these needs (and wants) with deep integrations.

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SpotOn

MARCH 19, 2024

March 19, 2024 —  SpotOn , the top-rated software and payments partner for restaurants and small businesses, has been named to Fast Company’s prestigious list of the Most Innovative Companies for 2024. SAN FRANCISCO, Calif., The three new devices, a 15.6” ” Station, 10” Station, and 6.5”

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Modern Restaurant Management

DECEMBER 31, 2019

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

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Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? Earning customer loyalty takes time and effort!

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7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit.

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The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. From employee turnover rate to who makes the most sales, using data science for restaurants helps with employee management. You can use this data to optimize your sales.

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Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? Earning customer loyalty takes time and effort!

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SpotOn

JULY 1, 2024

SAN FRANCISCO — July 1, 2024— SpotOn , the top-rated software and payments partner for restaurants, announced today that it has been added to the U.S. Foods and SpotOn will empower US Foods customers with the point-of-sale, labor management , and other technology they need to succeed on their own terms. 

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MBB Hospitality

DECEMBER 22, 2024

According to a report by Statista , the online food delivery market in the U.S. is projected to reach $353 billion by 2024, fueled by increased smartphone usage and consumer demand for convenience. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

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BNG Point of Sale

OCTOBER 15, 2021

A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions. What Is A Mobile POS System For Retail? Benefits of a Mobile POS System for Retail Stores.

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SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.

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Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

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SpotOn

MAY 14, 2024

Are you a restaurant owner looking to switch point-of-sale systems? Or are you just curiously searching for the best point-of-sale systems for that restaurant you always wanted to open? About SpotOn Restaurant POS SpotOn's point-of-sale offers plenty of payment options for various restaurant types.

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SpotOn

JULY 9, 2024

Employer reviews Great Places to Work G2 Based on reviews from real users, G2 reported that SpotOn Restaurant POS had the best support and ease of use of all restaurant point-of-sale systems. As seen in the chart below, G2 also recognized SpotOn as one of the POS leaders in the restaurant industry in 2024. " Bill L.,

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SpotOn

SEPTEMBER 5, 2024

Data from SpotOn restaurant POS users shows that between May 15 and July 15, 2024, restaurants across the country added 482 “pumpkin” items to menus. After  After Starbucks announced its fall launch on August 22, SpotOn saw an additional 1,462 pumpkin items added between August 18 and September 4, 2024. 

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Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. You may also have access to their email, address, and phone number. In the kitchen, though, bigger is better.

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The Restaurant Times

JULY 8, 2020

According to statistics, the revenue in Saudi’s food delivery market is expected to show an annual growth rate of 9.8% Online ordering is not only favorable for customers but it also an excellent way for restaurants to increase the overall sales volume and provide better customer support. Do The Right Marketing .

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Black Box Intelligence

AUGUST 28, 2024

We found that restaurants with stronger NSS outperformed the rest of the market by 2.4% in sales growth and 1.8% Implement a simple follow-up strategy after a successful meal, such as a friendly email, a QR code, or SMS with a direct link to leave a review. So, how do you ensure your sales and ASR improve?

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Apicbase

FEBRUARY 6, 2023

By 2030, it is estimated that the cloud kitchen market will bring in $112.7 It’s the only way to remain profitable and adapt to changing market trends at a moment’s notice. To counter the challenge, dark kitchens are increasingly pivoting towards a hybrid model with sales channels that go beyond delivery and pick-up.

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Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

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SpotOn

JUNE 5, 2024

The law, SB 478 , is set to go into effect July 1, 2024, and prohibits fees imposed on a bill in addition to the listed prices. When you're just opening, understaffed, or trying to grow, it can be tough to figure out where to trim the fat and make the numbers work. The requirements and legislation around fees vary state by state.

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Mad Mobile

JUNE 26, 2024

According to the National Restaurant Association’s Restaurant Technology Landscape Report 2024 , 52% of adults say they currently participate in a loyalty or reward program at a restaurant, coffee shop, snack place or deli. Many offer points for each purchase, which members can redeem for discounts or free menu items.

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Mad Mobile

MARCH 8, 2024

Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. Market trends fueling adoption Staffing shortages are one of the most influential market trends in the restaurant industry, fueling the adoption of new tech.

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Modern Restaurant Management

NOVEMBER 19, 2020

“As a cooperative, Ocean Spray farmers know the importance of building and feeding communities, and share these values with local independent restaurants,” said Chris O’Connor, Vice President of Marketing at Ocean Spray. Supporting Independents. Ocean Spray Cranberries, Inc.

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Buzztime Business

DECEMBER 26, 2023

When the ball drops at midnight, you’ll be ready to welcome in 2024…your most successful year yet. These strategies can help increase sales while driving up guest satisfaction – it’s a win-win. Empower your waitstaff with sales secrets for bigger checks (and tips). Start by reviewing these 26 upselling phrases.

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Modern Restaurant Management

MARCH 4, 2025

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. On a year-over-year basis, small business sales (+2.1 percent) also grew.

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SpotOn

MARCH 5, 2024

Designed to streamline the restaurant marketing process, SpotOn Marketing Assist is the first product of its kind to empower restaurants to drive guest visits and boost sales while eliminating the time and resources needed for self-serve marketing tools. 

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Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

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