Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. Here are some of their insights.

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2023 Insurance 2024 Employee Relations 309

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

7 Shifts

JUNE 16, 2024

Set measurable goals: Establish specific and clear objectives, such as increasing sales, growing your social media presence, or garnering positive online reviews. Aside from stamps or stickers, a points system could also work well. In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.

Influencer 251

Influencer Pricing 2024 Social Media 251

7 Shifts

SEPTEMBER 16, 2024

Selling a restaurant can be a major decision for many reasons. One of the main reasons is to cut losses due to financial challenges, with 52% of restaurant owners saying high operating and food costs are really cutting into their profits. Other possible reasons include wanting to retire or find new business ventures.

2024 195

2024 Document Point of Sale Cash Management 195

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. It’s also more generous to employees on several points.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

DECEMBER 31, 2019

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. In FAT Brands restaurants in particular, our franchisees who have ghost kitchens see an additional 10-20 percent in sales each week. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Lavu

MARCH 7, 2025

effective March 31, 2024) introduced stricter encryption and anti-phishing measures. Related video from YouTube What Is PCI Compliance? took effect on March 31, 2024, new measures like stronger encryption standards and anti-phishing protections were introduced. Why it matters: The average cost of a data breach is $3.9

POS 78

POS Guest Recovery Document Audits 78

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. It’s also more generous to employees on several points.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Lavu

MARCH 17, 2025

The food cost formula is a key metric used in the restaurant industry to determine how much a business spends on ingredients compared to its revenue from food sales. Calculating Food Cost Percentage Basic Food Cost Formula To keep your restaurant profitable, you need to know this formula: (Cost of Goods Sold / Total Food Sales) x 100.

Food 78

Food Waste Inventory Seasonal Menu 78

SpotOn

MARCH 19, 2024

March 19, 2024 —  SpotOn , the top-rated software and payments partner for restaurants and small businesses, has been named to Fast Company’s prestigious list of the Most Innovative Companies for 2024. SAN FRANCISCO, Calif., The three new devices, a 15.6” ” Station, 10” Station, and 6.5”

2024 98

2024 Innovation Email Marketing Point of Sale 98

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2. What are your profit margins?

POS 166

POS Bar Point of Sale Front of House 166

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 471

Franchise Franchising Food Fast Casual 471

EATER

AUGUST 11, 2023

Today, East Phillips residents— 70 percent of whom identify as people of color—have some of the highest levels of asthma , heart disease, and other pollution-related ailments in the state of Minnesota. million and have been promised funds from the state to complete the sale in 2024. Cassandra Holmes. But hurdles still remain.

Back of House 246

Back of House Employee Relations Point of Sale Education 246

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Delaget

JANUARY 8, 2025

The transaction closed on December 31, 2024. Joining forces with PAR Technology represents an exciting new chapter for Delagets customers and employees, said Jason Tober , Chief Executive Officer of Delaget.

Technology 52

Technology 2025 Cash Management 2001 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations Loyalty Program 2023 52

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. restaurant industry continues to evolve and is on the brink of passing a historical $1 trillion in sales , with certain business models standing out for their profitability. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Qu

MARCH 12, 2025

A new Skip button provides clear navigation for bypassing cross-sale opportunities when relevant while maintaining consistency with existing cross-sale rules and logic across all POS interfaces. Staff can maximize sales without compromising service speed, establishing additional revenue streams during drive-thru transactions.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Black Box Intelligence

OCTOBER 25, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from September 2024 SEPTEMBER: BY THE NUMBERS 0.4% Comp Sales -2.7% Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from September 2024 SEPTEMBER: BY THE NUMBERS 0.4% Comp Sales -2.7%

2024 52

2024 Guest Recovery Point of Sale Employee Relations 52

Touch Bistro

AUGUST 11, 2021

hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws). hour for businesses with 25 or fewer employees and $15.00/hour hour for employees not covered under FLSA).

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Black Box Intelligence

SEPTEMBER 26, 2024

Out of the Box: Monthly Restaurant Industry Update August 2024: Is This a Turning Point? Comp Sales -3.6% Comp Sales -3.6% August Restaurant Performance Data: Sales and Traffic Trends Same-store sales growth of -0.4% Same-store sales growth has improved by 2.0 percentage points month-to-month.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Modern Restaurant Management

APRIL 1, 2025

Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 333

2021 Point of Sale Guest Recovery Travel 333

Mad Mobile

JUNE 26, 2024

According to the National Restaurant Association’s Restaurant Technology Landscape Report 2024 , 52% of adults say they currently participate in a loyalty or reward program at a restaurant, coffee shop, snack place or deli. Many offer points for each purchase, which members can redeem for discounts or free menu items.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Apicbase

FEBRUARY 6, 2023

To counter the challenge, dark kitchens are increasingly pivoting towards a hybrid model with sales channels that go beyond delivery and pick-up. Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

SpotOn

JUNE 5, 2024

  Service fees A service fee pays for services related to the business's main product. The law, SB 478 , is set to go into effect July 1, 2024, and prohibits fees imposed on a bill in addition to the listed prices. The requirements and legislation around fees vary state by state. What are some common fees?

Small Business 52

Small Business Restaurant Law Customer Service Pricing 52

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

Modern Restaurant Management

DECEMBER 26, 2024

After weathering years of pandemic-related challenges, the sector continues to rebound with optimism. Navigating Emerging Challenges in Profitability In 2024, U.S. restaurants broke records with projected sales of $1.1 trillion in 2024. In 2023, the average cost of a hospitality-related breach surged 14 percent to $3.36

2025 418

2025 Management Management Insurance 418

Black Box Intelligence

FEBRUARY 11, 2025

We covered sales, consumer trends, workforce challenges, and what to expect in 2025. In 2024, sales stayed flat (0% growth), and traffic was down 2.8%. But the second half of the year showed signs of improvement, with sales increasing 1.2% Here are the biggest takeaways from the discussion.

2025 52

2025 Fast Casual Point of Sale 2024 52

The Rail

DECEMBER 13, 2024

As always, 2024 was far from a boring year for operators who are still trying to play catch up from the COVID pandemic four years ago. Lets quickly walk through the top restaurant stories of 2024. Big Restaurants Go Bankrupt The restaurant industry is always tough but 2024 was not kind for some big and local restaurant chains.

2024 130

2024 2025 Guest Recovery Agriculture 130

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year.

2024 221

2024 Point of Sale Mobile Ordering Consumer Goods 221

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Yelponomics. Yelp released its first-ever annual Yelp Economic Average?

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

FEBRUARY 13, 2025

To observers on Wall Street, within the Federal Reserve, and inside the Democratic Party, 2024 was the year that inflation was tamed and GDP continued to grow, while consumer spending remained strong and unemployment low. Fortunately, many of these proposals appear to be starting points in a negotiation rather than settled policy.

Small Business 221

Small Business 2025 Healthcare 2024 221