Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. This will give them an informed perspective on how the technology can best benefit their business.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

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2024 2023 Food Order 2013 474

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. “Being nice to people goes for the people walking in the front door and the people walking in the back door.

Management 195

Management Management 2024 Leadership 195

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

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Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

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POS Bar Point of Sale Front of House 166

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers. What is a ghost kitchen?

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Front of House Online Ordering Kitchen Safety Customer Service 147

Apicbase

JANUARY 28, 2025

Before we dive into the challenges of the Autumn Budget 2024, lets step back and look at the bigger picture. When the Autumn Budget landed, food and drink leaders warned ministers that the tax increase would cost the British Hospitality industry 3 billion and force businesses to reduce investments, cut jobs, and raise customer prices.

2024 52

2024 Waste Inventory Hospitality 52

Lavu

NOVEMBER 27, 2024

LAVU POS Review 2024 Comparing Features of Lavu and Clover Features of Lavu Lavu’s iPad POS system is tailored for restaurant operations. With its kitchen display system (KDS), communication between front-of-house and kitchen staff becomes smoother. User rating: 4.9/5. Pricing customized via consultation. User rating: 1.4/5.

POS 78

POS Customer Service Mobile Ordering Loyalty Program 78

Lavu

NOVEMBER 27, 2024

According to their head chef, digitized tickets have nearly eliminated problems like unclear handwriting and communication breakdowns between the front-of-house and kitchen staff. Want to increase your restaurant’s profits by up to 100%? These insights help you make smarter decisions. More importantly is Dual Pricing.

POS 78

POS Loyalty Program Point of Sale Online Ordering 78

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024. What Back-of-House Processes Can Restaurants Automate?

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Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. You may feel overwhelmed by the choices in front of you, but there are some factors that you need to consider first. Hardware At CAKE, we love the iPad platform for its stability and flexibility. In the kitchen, though, bigger is better.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Apicbase

JUNE 12, 2024

The National Restaurant Association’s Restaurant Technology Landscape report 2024 finds that 76% of operators say using technology gives them a competitive edge. Evolving consumer behaviour and market dynamics drive this shift, which is speeding up technology adoption. Tech helps operators to remain competitive.

Technology 52

Technology Operations Point of Sale Online Ordering 52

Marketman

DECEMBER 21, 2019

billion by 2024 with a significant annual growth rate of 14.6%. Often times, restaurant owners, albeit with the greatest of intentions, possess little to no restaurant management knowledge. Even seasoned restaurant owners find themselves overwhelmed and unsure about the many aspects of restaurant management. Staff management. Marketing.

Management 52

Management Management Cash Management Inventory 52

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. The results give the green light for certain restaurants to introduce more front-of-house automation.

Mobile Ordering 484

Mobile Ordering Front of House Customer Service FOH 484

EATER

MARCH 13, 2024

Andrea D’Aquino New books from Von Diaz, Edward Lee, Benjamina Ebuehi, and more will add sparkle to your cooking repertoire How do you pick the best of anything, when the question of what qualifies as best is inescapably subjective? And it’s hard to think of anything better than that. Hot Sheet is a guide to using your oven better.

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2024 Book Take-out Food Order 339

EATER

JANUARY 31, 2025

On that Wednesday, Dulan and Prince drove down Altadenas Woodbury Avenue, past downed power lines, and into the eerie darkness, where houses still smoldered and ash permeated the air. Like so much that week, things quickly and repeatedly changed. During COVID, I watched LA suffer.

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Food Truck Small Business Point of Sale Back of House 320

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Food Truck 367

EATER

MARCH 24, 2023

If the merger is completed in 2024 as its executives expect, Kroger-Albertsons would be the second-largest grocery retail chain in the country , right behind Walmart. billion merger. In October 2022, Kroger and Albertsons announced that both companies’ respective boards had voted to approve a merger.

Restaurant Law 326

Restaurant Law Back of House Front of House Consumer Goods 326

EATER

FEBRUARY 27, 2024

On February 26, 2024, the FTC filed a lawsuit alleging that the deal would significantly impact competition in the grocery market. billion merger. In order to actually happen, though, the merger needs approval from federal officials, who will determine whether or not such a merger is a violation of the country’s antitrust laws.

Restaurant Law 292

Restaurant Law Consumer Goods Back of House 2023 292

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. These include rent, utilities, licenses, equipment, repairs, credit card processing fees—anything that's not labor or COGS. We all know it.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged. Among delivery apps, DoorDash is the clear favorite.

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Pricing Technology 2025 Point of Sale 251

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. trillion in 2024. 65% 65% of customers prefer self-service kiosks. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

EATER

OCTOBER 7, 2024

Having to go from one end of the store to the other constantly in order to gather customers’ items and bring them up front, you’re basically doing a workout.” Photo-illustration by Lille Allen As climate change drives temperatures up, restaurant staff face uncomfortable, even unsafe, conditions without heat regulations to keep them from harm.

Kitchen Safety 362

Kitchen Safety Front of House Employee Relations Food Safety 362

Modern Restaurant Management

NOVEMBER 19, 2024

” According to a 2024 global survey by Lightspeed, 45 percent of consumers are taking part in solo sit-down meals, and a further 34 percent categorize the experience as a form of self care – citing the peace and quiet of the meal and the opportunity to partake in people-watching as top priorities to get out of the experience. .”

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Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. And the digitization of operations over the past few years means that the industry is getting better at capturing that data. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

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2025 Back of House Front of House Customer Experience 419