Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. The right restaurant technology is essential to make it all happen.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

DECEMBER 28, 2023

The incorporation of AI into point-of-sale systems has streamlined transactions resulting in reduced waiting times and higher customer satisfaction. 2024 AI Predictions As we enter the year 2024, the restaurant industry is on the brink of changes driven by AI that go beyond what is ordinary.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

OCTOBER 4, 2022

Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more. percent of payments by 2024. They’re expected to make up 51.7

Point of Sale 505

Point of Sale Mobile Ordering Cash Management Customer Experience 505

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

OCTOBER 1, 2024

It empowers bartenders to take a more proactive role in the overall dining experience, which can help with higher customer satisfaction and potentially increased sales. Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?”

Bar 449

Bar Operations Back of House Front of House 449

Harbor Touch

MARCH 18, 2025

Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. Equipment and Furniture: Deduct That Big Spend New ovens or tables can cost a chunk, often $5,000 or more. Pro Tip: SkyTab provides sales and wage reports.

Point of Sale 138

Point of Sale POS Restaurant Law 2025 138

Modern Restaurant Management

APRIL 3, 2024

Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028. And though many AI-driven breaches have targeted big companies, a vulnerability discovered within a smaller, connected organization, such as a franchisee, can offer an easy entry point for intruders.

Email Marketing 512

Email Marketing Small Business Point of Sale Franchising 512

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

7 Shifts

SEPTEMBER 16, 2024

Asset-Based Valuation In some cases, the value of your restaurant’s assets, like equipment, furniture, and leasehold improvements, might be the best way to determine its value. For example, if your restaurant's equipment and fixtures are worth $50,000, that would become the base value for the sale.

2024 195

2024 Document Point of Sale Cash Management 195

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. Set measurable goals: Establish specific and clear objectives, such as increasing sales, growing your social media presence, or garnering positive online reviews. Aside from stamps or stickers, a points system could also work well.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

MARCH 8, 2024

According to the Qu 2024 State of Digital Report , QSR and FC restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps, and voice AI on the phone and in the drive-thru, which all topped the list of new ordering channels planned for 2024. Total tips averaged 18.9 Tips on Sundays averaged 18.73

Catering 251

Catering 2024 2023 Guest Recovery 251

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations.

Book 195

Book Marketing Email Marketing Social Media 195

EATER

APRIL 10, 2024

It’s the same selling point as the early days of delivery app Caviar, when it offered a premium product — takeout from higher-end restaurants — in a marketplace that’s otherwise about unlimited options, not curation. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

SpotOn

MAY 3, 2024

The 2024 National Restaurant Association Show is at McCormick Place , 2301 S. King Drive, Chicago, IL  60616 , Saturday, May 18, 2024 – Tuesday, May 21, 2024. Parts Town, Singer Equipment Company, Restaurant Equipment World, Stafford-Smith, Inc., We'll help you do that.

2024 98

2024 2023 Food Supply Hotels 98

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

SpotOn

JUNE 17, 2024

Operators plan to increase direct online ordering capabilities in 2024 to take control of takeout profits Tech plays a vital role in increasing earning potential for staff, promoting retention Kiosks provide faster service, resulting in more transactions and higher check averages SAN FRANCISCO, Calif.,

Technology 111

Technology Operations Point of Sale Online Ordering 111

Lavu

APRIL 25, 2025

The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. per sale This table gives a clear view of upfront and recurring costs, helping you plan your budget effectively. With this model, you dont have to pay credit card processing fees out of pocket. Scalability for future growth.

POS 78

POS 2025 Loyalty Program Cash Management 78

BNG Point of Sale

OCTOBER 15, 2021

A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions. What Is A Mobile POS System For Retail? This is no longer the case.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Perfect Daily Grind

JUNE 2, 2023

points at 2023 Cup of Excellence El Salvador competition. The Israeli company reported 11% sales growth in Brazil alone, with the Três Corações subsidiary now accounting for more than a third of the country’s total roast and ground coffee sales. PRF Colombia attendees can apply here in English and here in Spanish.

2023 127

2023 Education Workshop Events 127

Harbor Touch

MARCH 18, 2025

Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. Equipment and Furniture: Deduct That Big Spend New ovens or tables can cost a chunk, often $5,000 or more. Pro Tip: SkyTab provides sales and wage reports.

Point of Sale 78

Point of Sale POS Restaurant Law 2025 78

Harbor Touch

MARCH 18, 2025

Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. Equipment and Furniture: Deduct That Big Spend New ovens or tables can cost a chunk, often $5,000 or more. Pro Tip: SkyTab provides sales and wage reports.

Point of Sale 78

Point of Sale POS Restaurant Law 2025 78

Lavu

NOVEMBER 27, 2024

A modern Point of Sale (POS) system can help you do just that by cutting costs, reducing waste, and streamlining operations. Sales Data & Reporting : Use real-time analytics to optimize menu pricing, staffing, and promotions. Want to increase your restaurant’s profits by up to 100%? More importantly is Dual Pricing.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Perfect Daily Grind

DECEMBER 23, 2022

New Ground predicts coffee shop sales and reliance on automation will increase in 2023. The Italian coffee equipment manufacturer received carbon neutral certifications for the Dalla Corte XT and Zero espresso machines, with emissions offset through the Ntakata Mountains project. Tue, 20 Dec.

2023 121

2023 2022 Point of Sale Agriculture 121

Apicbase

JANUARY 28, 2025

Before we dive into the challenges of the Autumn Budget 2024, lets step back and look at the bigger picture. When the Autumn Budget landed, food and drink leaders warned ministers that the tax increase would cost the British Hospitality industry 3 billion and force businesses to reduce investments, cut jobs, and raise customer prices.

2024 52

2024 Waste Inventory Hospitality 52

Perfect Daily Grind

MARCH 3, 2023

Dutch Bros raises more than US $900,000 through annual fundraiser. All of the drive-thru chain’s 700 locations donated US $1 from every drink sold on 17 February, as well as receiving donations from customers. Local charities across 14 different US states will receive all money raised. billion over the next 15 years.

2023 126

2023 Certification 2022 Events 126

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. Card readers – Many of the iPad cases designed for use in the restaurant industry come equipped with swipe, tap, and chip reader functions built in. With most restaurateurs adopting a more agile and flexible system, you’d better prepare!

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

SpotOn

MARCH 27, 2024

In January 2024, the New York City Council voted and passed the Skip the Stuff bill. However, even though Mayor Eric Adams signed the bill in January, New York City is giving businesses until July 2024 to modify their operations. We recommend utilizing your point-of-sale system's instant reporting feature.

Restaurant Law 52

Restaurant Law Waste Online Ordering 2024 52

Apicbase

JUNE 12, 2024

The National Restaurant Association’s Restaurant Technology Landscape report 2024 finds that 76% of operators say using technology gives them a competitive edge. A modern point of Sale (POS) system simplifies transactions and tracks sales data. Tech helps operators to remain competitive.

Technology 52

Technology Operations Point of Sale Online Ordering 52

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024. But automation in food service is much more than that. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Aaron Allen & Associates

FEBRUARY 15, 2024

Originally published in the Aaron Allen & Associates newsletter on 02/12/2024. Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies. The value of a restaurant expert, a professional second opinion, cannot be overstated.

2002 52

2002 Point of Sale Back of House 2023 52