Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

JANUARY 30, 2024

So, what can the QSR industry expect in 2024? When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Looking back at last quarter’s performance suggests the glass is proverbially half full.

2024 405

2024 Fast Casual Point of Sale 2023 405

Modern Restaurant Management

APRIL 1, 2024

Despite a general decline in dining frequency, families have shown resilience and an increased appetite for dining out, according to Revenue Management Solutions' Q1 Consumer Survey, “ Dining Dynamics in 2024: The Shifting Landscape of Consumer Tastes.” Strategies for Attracting Family Business Given a -2.1 Amp up your app.

Catering 486

Catering Fast Casual 2024 Customer Service 486

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. The “chicken wars” had captured most headlines in the months leading up to the COVID pandemic, and a crowded field of fast food and fast-casual concepts have made attempts to get into the game.

Franchising 492

Franchising Franchise 2022 Fast Casual 492

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

OCTOBER 18, 2024

Technomic’s revised predictions for 2024 revealed a challenging road ahead for the restaurant industry, which has been plagued by rising prices and shifting consumer behavior since the onset of the pandemic. percent sales increase by 1.5 percentage points to 3.8 After polling more than 1,000 U.S.-based

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

DECEMBER 27, 2023

restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. It’s the industry’s biggest concern.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchise Franchising 221

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

MAY 21, 2024

The data paints a juicy picture: 80 percent of respondents in our Q1 2024 survey of 600+ people reported ordering specialty drinks multiple times a week despite reporting a decline in their overall restaurant visits. In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But is B Corp certification something restaurants should pursue?

Certification 221

Certification Fast Casual Front of House Sustainability 221

Restaurant Business

DECEMBER 18, 2024

Wingstop, Cava and Raising Cane's beat all odds, and others had a pretty great year, despite road bumps. But for a few, it was pretty rough.

Fast Casual 246

Fast Casual Casual 2024 Operations 246

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. But two non-negotiables have remained strong for diners: convenience and loyalty.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

MAY 3, 2024

In Causeway Solutions’ April 2024 survey, we asked more than 800 U.S. Whether someone is the designated driver, pregnant or choosing to abstain from alcohol for health reasons, alcohol-free socializing is on the rise. Survey Question: How often do you dine at the following establishments?

Menu 373

Menu Fast Casual Beverage Social Media 373

Modern Restaurant Management

JULY 16, 2024

With that in mind, fast casual dining is trending in the restaurant industry in terms of demand for retail spaces. What kind of properties are currently in demand and what trends are you seeing? What markets are doing well and why and what ones are not doing so well? Cost conscious consumers are looking for budget-friendly options.

2024 251

2024 Fast Casual Retail Magazine 251

EATER

MARCH 13, 2024

A Los Angeles native and restaurant industry vet, Skier brings refinement and skill to a platform that’s replete with gimmicks and casual dinners. Jackson’s pasta salads are not your meemaw’s pasta salads; they feel very 2024, with lots of punchy, assertive flavors and de rigueur ingredients like tinned fish and Calabrian chiles.

2024 339

2024 Book Take-out Food Order 339

Black Box Intelligence

NOVEMBER 20, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from October 2024 OCTOBER: BY THE NUMBERS 0.5% Here are the most significant October 2024 Restaurant Trends. It’s the strongest month since May 2024. Meanwhile, the average for all months in 2024 is a slightly lower 2.9%.

2024 52

2024 Guest Recovery Point of Sale Fine Dining 52

Modern Restaurant Management

DECEMBER 20, 2023

Fast-food chains, grappling with economic pressures, embraced self-service kiosks, while the rise of secure mobile payment platforms responded to the imperative of enhancing transaction security. And by the time Q4 is reported in January 2024, it will likely be down.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Time Period Sales Traffic 2024 0.0% -2.8% Comp Sales -3.2%

2024 52

2024 Point of Sale 2025 Front of House 52

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. ” The Qu 2024 State of Digital Report analyzes market trends and predictions from a survey of respondents that include the largest multi-brand, multi-unit restaurant operators.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support. The survey of more than 1,000 U.S.

Influencer 251

Influencer Pricing 2024 Social Media 251

Restaurant Business

JULY 18, 2023

Alshaya Group plans to bring the fast-casual brand to Dubai and Kuwait, starting in 2024, with more growth planned for the Middle East.

Franchise 246

Franchise Franchising Fast Casual 2024 246

EATER

MAY 20, 2024

Once Thai Union took over, Red Lobster insiders say that the company engaged in extreme cost-cutting measures and did not place enough emphasis on innovation, especially as fast-casual restaurants like Cava and Chipotle took over an increasingly large portion of the casual dining market.

Fast Casual 363

Fast Casual Cash Management 2014 Casual 363

Black Box Intelligence

DECEMBER 10, 2024

In highlighting the performance of top restaurant brands for Q3 of 2024, we want to (deservedly)sing their praise. For example, Torchys Tacos earns rave reviews for its innovative flavors, while In-N-Out continues to shine for its simple yet high-quality approach to fast food. while Full Service restaurants averaged 4.3.

2024 52

2024 Fast Casual Customer Service Seasonal Menu 52

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 Best places to start a restaurant management apprenticeship From local independent restaurants to fast-food chains and hotel/resort dining, each environment offers unique restaurant apprenticeship opportunities that can help develop the skills needed to succeed in the field.

Management 195

Management Management 2024 Leadership 195

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. In early April 2024, Wonder seemed to invest in its in-house delivery operations even more by acquiring Relay, a New York City-based delivery service, according to a person with knowledge of the deal.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

EATER

FEBRUARY 28, 2023

West African cuisines more broadly are also having a moment in different forms, from fast casual to the fine dining experiences chefs like Balogun advance, throughout American cities. Teranga’s more casual format — and that it took three years to open in the U.S.

Fine Dining 335

Fine Dining Fast Casual Dine-in Presentation 335

EATER

FEBRUARY 21, 2025

Hooters closed dozens of locations in the summer of 2024. In September of 2024, Bloomberg also reported that the chain was facing $300 million of debt and falling revenue. In the summer of 2024, Hooters closed dozens of stores nationwide. Neither Hooters nor the law firm responded to the publications requests for comment.)

Fast Casual 363

Fast Casual 2024 Restaurant Law 2012 363

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. This trend is not just in fine dining, but though positioning levels – bars/pubs, clubs, smart casual, fast casual, cafés, QSR and right down to impulse.

Hospitality 78

Hospitality 2025 Food Back of House 78

Black Box Intelligence

DECEMBER 18, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: November 2024 Restaurant Trends NOVEMBER: BY THE NUMBERS 0.5% Lets dive into the November 2024 Restaurant Trends, what they mean for restaurateurs, and how data can help navigate the months ahead. Comp Sales -2.5% ’23 Jan.

2024 52

2024 Guest Recovery Point of Sale 2023 52

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. For example, we may see other categories beyond fast casual, quick serve and family dining begin to emerge, such as our company building a new category of “Craft Casual.” Flame Broiler Marketing Manager Daniel Lee.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

EATER

OCTOBER 26, 2023

In the last decade, tourist-oriented restaurants, cheesy cafes, and fast food have moved into the town’s Chinese Portuguese shophouses. But mixed in with these are decades-old noodle stalls, casual curry shacks, legendary restaurants, and bustling markets — most of which can be reached on foot, a rarity in Thailand.

Seasonal Menu 322

Seasonal Menu Hotels Back of House Front of House 322