Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 474

2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

OCTOBER 18, 2024

Technomic’s revised predictions for 2024 revealed a challenging road ahead for the restaurant industry, which has been plagued by rising prices and shifting consumer behavior since the onset of the pandemic. In this competitive environment, it’s clear that we must innovate to stay ahead. percent sales increase by 1.5

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Although some of these innovations aren’t completely baked out, similar technologies exist.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 20, 2023

While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

EATER

MAY 20, 2024

Once Thai Union took over, Red Lobster insiders say that the company engaged in extreme cost-cutting measures and did not place enough emphasis on innovation, especially as fast-casual restaurants like Cava and Chipotle took over an increasingly large portion of the casual dining market.

Fast Casual 363

Fast Casual Cash Management 2014 Casual 363

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. ” The Qu 2024 State of Digital Report analyzes market trends and predictions from a survey of respondents that include the largest multi-brand, multi-unit restaurant operators.

Catering 251

Catering 2024 2023 Guest Recovery 251

Black Box Intelligence

DECEMBER 10, 2024

In highlighting the performance of top restaurant brands for Q3 of 2024, we want to (deservedly)sing their praise. For example, Torchys Tacos earns rave reviews for its innovative flavors, while In-N-Out continues to shine for its simple yet high-quality approach to fast food. while Full Service restaurants averaged 4.3.

2024 52

2024 Fast Casual Customer Service Seasonal Menu 52

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). “Sodexo’s Sustainable Diets Strategy in North America has resulted in a number of benefits and innovations for our clients and customers.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. It was a natural fit to bring Bangin Buns into the Ike’s family.”

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. percent by 2024, and 2020 will be a catalyst year that could drive that number up. The global food delivery market is expected to grow to 11.4

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth.

Hospitality 78

Hospitality 2025 Food Back of House 78

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Modern Restaurant Management

MARCH 3, 2023

" At least 4 in 10 operators in each of the three limited-service segments — quickservice, fast casual, and coffee and snack — believe the addition of drive-thru lanes will become more common in 2023. For others, outdoor dining and alcohol-to-go are becoming table stakes.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Qu

MARCH 20, 2024

Let's talk about what's hot in the world of QSR and Fast Casual restaurants. A whopping 44% of brands are gearing up to introduce kiosks as a fresh ordering channel in 2024. Last year, only 13% of fast casual and QSR brands considered them an investment channel. It’s all about options and convenience for the guest.

Fast Casual 52

Fast Casual Casual Ordering Mobile Ordering 52

Qu

NOVEMBER 25, 2024

Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. TL;DR Qu’s Fall Product Release Highlights showcase our ongoing commitment to innovation and operational excellence.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

The Restaurant Group

DECEMBER 29, 2023

From culinary innovations to dining experience trends that brought in traffic, let’s recap 2023 food trends via this annual trends analysis of the year in the restaurant space. The new year 2024 also shows a positive outlook, with trends influencing the shape of things to come. Eat’s a New Day!

2023 78

2023 Fast Casual Food 2024 78

QSR Automations

AUGUST 21, 2024

Partnership to Integrate Advanced Kitchen Technology Across Fast-Growing Restaurant Chain LOUISVILLE, Ky, August 21, 2024 — Today, QSR Automations , a global leader in kitchen automation and guest management services, announced its strategic partnership with Dave’s Hot Chicken. We didn’t just pioneer restaurant technology.

Fast Casual 52

Fast Casual 2024 Franchising Franchise 52

Aaron Allen & Associates

JUNE 13, 2024

*Originally Published in the Aaron Allen & Associates Newsletter on 06/03/2024 The 50 fastest-growing emerging restaurant chains expanded their sales by a median of 35% year-over-year (in 2022). This growth rate has remained consistent through the years for fast-growing concepts with sales between $20m-$60m. Get in touch.

Fast Casual 52

Fast Casual Point of Sale Guest Recovery Casual 52

Aaron Allen & Associates

MAY 3, 2024

*Originally Published in the Aaron Allen & Associates Newsletter on 04/08/2024 It’s been making the news lately that many C-suite positions in leading restaurant chains are changing hands. Some are playing to the strength of the “full service” business model (with training and new SOPs) and innovating with technology in the right places.

2024 52

2024 Fast Casual 2023 Casual 52

Modern Restaurant Management

APRIL 1, 2025

Based on a study of 300 Quick Service Restaurant (QSR) locations, including McDonald’s, Wendy’s and Burger King, the research introduces an innovative economic framework that adapts Purchasing Power Parity principles to analyze labor costs. Fast casuals follow with 36 percent prioritizing direct digital channels.

Pricing 251

Pricing Technology 2025 Point of Sale 251

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. In such times, a hybrid business model is something that can potentially be an innovative business model to explore for fine-dine restaurants.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. They’re durable and flexible enough to go from fast casual to fine dining. According to the National Restaurant Association, the restaurant industry has enjoyed record growth, and is forecast to reach $1 trillion in sales in 2024.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Aaron Allen & Associates

FEBRUARY 15, 2024

Originally published in the Aaron Allen & Associates newsletter on 02/12/2024. In this context, the only way to work your way out of inflation is innovation. There were a number of acquisitions evenly distributed across segments, from snacks to fast casual to full-service and QSR.

2002 52

2002 Point of Sale Back of House 2023 52

Qu

APRIL 12, 2024

At Qu, we believe there are 5 AI focus areas that restaurant leaders should consider adopting in 2024: 1. Robotic Automation & Computer Vision Keep in mind that AI innovations shouldn’t be a “standalone solution” for your brand, but a value-added capability that’s integrated into your technology stack. Conversational AI 2.

Webinar 52

Webinar Point of Sale Technology Food Order 52

Aaron Allen & Associates

AUGUST 15, 2023

And forecasts for 2024-2028 are also positive, with Egypt expected to have the highest growth rate, followed by the United Arab Emirates. In the UAE, the three largest segments among limited-service restaurant chains (usually overlapping what’s popularly called fast-food) are Burger, Chicken, and Bakery. The KSA is no exception.

Hotels 52

Hotels Catering Tourism 2023 52

Mad Mobile

JUNE 26, 2024

Customer retention Since the restaurant industry includes tons of variation–fine dining, fast-casual, quick-service, and so on–it’s hard to pin down average customer retention rates. However, innovation is key to a successful system, so consider building upon the standard points protocol to set yourself apart from the competition.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Apicbase

MARCH 28, 2024

Smart ordering – innovative procurement tools offer suggestions based on sales data and reduce the time your managers and chefs spend on tedious tasks. So, how can you ensure your kitchen team produces food fast and consistently? According to a survey by Juniper Research , contactless payments will be a $6 trillion business by 2024.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 1, 2021

Restaurant brands (in four categories including pizza, fast-casual, fast food, out-of-home coffee) representative of each of the quadrant values include: The Loyalty Map Multiple. across the top 10 markets globally by 2024. Loyalty Positions in the Restaurant Sector. The 2021 survey examined 94 categories and 855 brands.

2021 333

2021 Point of Sale Guest Recovery Travel 333

Open for Business

MAY 1, 2024

Chefs often find themselves at a crossroads between tradition and innovation, authenticity and adaptation. Honorees get the chance to receive funding and mentorship and serve as the Executive Chef of the 2024 A100 Honoree Dinner, a celebration of the 100 most impactful Asian Pacific leaders in culture.

Innovation 78

Innovation Fast Casual 2024 Hotels 78